Invention Grant
US09380159B2 Method and system for informing a user that a call is no longer on hold
有权
用于通知用户呼叫不再处于保持状态的方法和系统
- Patent Title: Method and system for informing a user that a call is no longer on hold
- Patent Title (中): 用于通知用户呼叫不再处于保持状态的方法和系统
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Application No.: US14143136Application Date: 2013-12-30
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Publication No.: US09380159B2Publication Date: 2016-06-28
- Inventor: Sagi Iltus
- Applicant: Vonage America Inc.
- Applicant Address: US NJ Holmdel
- Assignee: Vonage America Inc.
- Current Assignee: Vonage America Inc.
- Current Assignee Address: US NJ Holmdel
- Agent Moser Taboada; Joseph Pagnotta
- Main IPC: H04M3/428
- IPC: H04M3/428
Abstract:
Methods and systems for detecting completion of hold time for a user on a call are provided herein. In some embodiments, a method for detecting completion of hold time for a user on a call may include monitoring an audio signal of a call that has been placed on hold between a first device associated with the user and a first entity, determining a change in the monitored audio signal that indicates that the call is no longer on hold and generating a first alert to inform the user that the call is no longer on hold.
Public/Granted literature
- US20150189089A1 METHOD AND SYSTEM FOR INFORMING A USER THAT A CALL IS NO LONGER ON HOLD Public/Granted day:2015-07-02
Information query
