A method includes identifying a video service device that receives a video service. The video service includes video content provided by a video service provider, and the video service device is associated with a customer premises network. The method includes identifying a first video program displayed by the video service device. The method also includes identifying a personal device that accesses other content via another communication channel. The method includes identifying a user account associated with the personal device, identifying preferences associated with the user account, and determining cross channel content based on the video content, the first content and the preferences associated with the user account. The method includes integrating the cross channel content and the first content to form integrated content, and providing the integrated content at the personal device coordinated with the receipt of the first video program at the video service device.