Invention Grant
- Patent Title: System and method for correlating user call response to electronic messages
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Application No.: US15181416Application Date: 2016-06-14
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Publication No.: US09609145B2Publication Date: 2017-03-28
- Inventor: Eric William Burger , Jonathan Andrew Pelson , David Heard , Gary Traver
- Applicant: YODEL INNOVATIONS, LLC
- Applicant Address: US VA Great Falls
- Assignee: YODEL INNOVATIONS, LLC
- Current Assignee: YODEL INNOVATIONS, LLC
- Current Assignee Address: US VA Great Falls
- Agency: Muir Patent Law, PLLC
- Main IPC: H04M15/00
- IPC: H04M15/00 ; G06Q30/02 ; H04W4/16 ; G06Q30/04 ; H04M3/493 ; H04M3/523 ; H04M15/08 ; H04M3/42 ; H04M7/00 ; H04M3/51

Abstract:
A method of correlating outgoing electronic communications with received electronic messages includes: sending an electronic message associated with a second party to a first party; subsequently receiving an outgoing electronic communication from the first party by the second party; automatically determining whether the outgoing electronic communication resulted from the electronic message, based on electronically stored information about the sending of the electronic message and about the subsequently received outgoing electronic communication; and if it is determined that the outgoing electronic communication resulted from the electronic message, flagging the outgoing electronic communication to have a different status from outgoing electronic communications not determined to have resulted from an electronic message.
Public/Granted literature
- US20160295027A1 SYSTEM AND METHOD FOR CORRELATING USER CALL RESPONSE TO ELECTRONIC MESSAGES Public/Granted day:2016-10-06
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