Method and system for routing of inbound toll-free communications

    公开(公告)号:US11936804B2

    公开(公告)日:2024-03-19

    申请号:US17720987

    申请日:2022-04-14

    CPC classification number: H04M15/8044 H04M15/08 H04M15/09 H04W40/04

    Abstract: Aspects of the present disclosure involve systems, methods, computer program products for consolidating toll-free features of two or more telecommunications networks. In one implementation, the network services may be consolidated through utilization of an Enhanced Feature Server (EFS) or other type of application server deployed in a telecommunications network. The EFS may be configured to receive a toll-free communication and route the communication based on the dialed toll-free number and a carrier identification code (CIC) associated with the communication. Routing the communication based at least on the CIC associated with the communication allows the telecommunications network to consolidate (and ultimately remove) a redundant network or network components from the telecommunications network to improve the operation of the network. In circumstances where a CIC is not associated with a communication, the EFS may request a data schema from a national toll-free number database and determine a CIC for the communication based on an analysis of the data schema.

    Routing of toll-free numbers using a toll free exchange

    公开(公告)号:US11128759B2

    公开(公告)日:2021-09-21

    申请号:US15719112

    申请日:2017-09-28

    Applicant: David Aldworth

    Inventor: David Aldworth

    Abstract: Aspects of this disclosure are directed to a method of routing toll-free telephone calls using a toll-free exchange, thereby minimizing the number of hand-offs, increasing the technological capability and reducing the ultimate cost of the toll-free call. Toll-free subscribers are generally assessed a cost based on each exchange plus the duration of the call. Subscribers are also limited to the decades old technological standards of PSTN switching. It is therefore an object of the present disclosure to minimize the number of exchanges, promote technological possibility and simplify the process of directing a toll-free telephone call by providing a toll-free exchange.

    Video interconnect system
    6.
    发明授权

    公开(公告)号:US10659278B2

    公开(公告)日:2020-05-19

    申请号:US15621373

    申请日:2017-06-13

    Abstract: This disclosure describes a video interconnect system that may establish a Video over Long Term Evolution (ViLTE) communication session between two interacting client devices. In some examples, the video interconnect system may selectively establish a ViLTE communication based on one or more rules associated with the domain information of interacting client devices, availability of network bandwidth, bandwidth consumption of a video component of the ViLTE communication, or established service agreements between telecommunication service providers of the interacting client devices. Further, the video interconnect system may facilitate generating termination charges for a video and/or audio communication session of a ViLTE communication. For example, a video component of the ViLTE communication may be charged and metered based on data usage, and an audio component of the ViLTE communication may be charged and metered based on the duration and relative location of the interacting client devices.

    Enterprise toll-free call routing

    公开(公告)号:US10524023B2

    公开(公告)日:2019-12-31

    申请号:US16376778

    申请日:2019-04-05

    Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing one or more toll-free services to a customer of an enterprise telecommunications network environment. In particular, the toll-free services may be provided to the customer by one or more application servers associated with the network. Through use of the systems and methods of the present disclosure, such services may be provided for the customer regardless of the method of routing through the network requested by the customer. For example, the toll-free communication may be transmitted through the network based on a destination telephone number associated with the customer. In another example, the toll-free communication is transmitted through the network based on a destination trunk group associated with the customer.

    Service control point functionality implemented at communication endpoints

    公开(公告)号:US10462304B2

    公开(公告)日:2019-10-29

    申请号:US15853064

    申请日:2017-12-22

    Abstract: A system for managing customer-to-business voice communication has a network-connected communications device and instructions executable on the communications device from a non-transitory physical medium, the instructions providing a first function for determining if a destination asserted requires treatment, a second function for sending data from the communications device to a network-connected server, a third function for receiving alternative destination information from the server, and a fourth function for establishing communication with the business based on the returned destination information.

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