Invention Grant
- Patent Title: System and method for determining optimal asset configurations while minimizing disruption to existing business operations in a service delivery environment
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Application No.: US13712142Application Date: 2012-12-12
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Publication No.: US09928472B2Publication Date: 2018-03-27
- Inventor: Gargi Dasgupta , Nirmit V. Desai , Yixin Diao , Aliza R. Heching
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Ryan, Mason & Lewis, LLP
- Agent Louis J. Percello
- Main IPC: G06Q10/06
- IPC: G06Q10/06

Abstract:
A system for determining asset configuration in a service delivery environment, comprises a simulation module developing a simulation model reflecting features of the service delivery environment, a search module using the simulation model and constraint data to determine a plurality of asset configurations for evaluation, a first evaluation module determining a value of each of the asset configurations, and determining the asset configuration of the plurality of asset configurations that yields a value meeting a predetermined objective, and a second evaluation module determining a deviation from a current configuration that would be caused by each of the asset configurations, and determining the asset configuration that yields a lowest deviation of the plurality of asset configurations, wherein the second evaluation module uses the value meeting the predetermined objective from the first evaluation module as a constraint when determining the asset configuration that yields the lowest deviation.
Public/Granted literature
Information query