An embodiment floor control method includes receiving, by a mission-critical push-to-talk (MCPTT) server over an Long Term Evolution network, a first message sent by a user equipment (UE), where the first message includes an identifier of a group to which a talker corresponding to the UE belongs and a parameter indicating that an event type is a floor request, generating, by the MCPTT server, a second message according to the floor control policy and the first message, and sending the second message to the UE. The method includes receiving a response message of the second message sent by the UE, generating a first instruction message according to the response message of the second message, where the first instruction message is used to instruct a media resource function entity to perform uplink voice switching on a media plane, and sending the first instruction message to the media resource function entity.