Method and system for reminding a subscriber about a call on hold
    81.
    发明公开
    Method and system for reminding a subscriber about a call on hold 审中-公开
    Verfahren und System zur Erinnerung an einen gehaltenen Anruf

    公开(公告)号:EP2330810A1

    公开(公告)日:2011-06-08

    申请号:EP10163773.4

    申请日:2010-05-25

    申请人: Alcatel Lucent

    IPC分类号: H04M3/428

    CPC分类号: H04M3/428 H04M2203/2011

    摘要: A method and system is provided for managing a scenario wherein a first telecommunication session between a first telecommunication device and a second telecommunication device is interrupted to establish a telecommunication session between the first telecommunication device and a third telecommunication device. The method includes, receiving a request to establish the telecommunication session between the third and first telecommunication devices (104). Thereafter, the first telecommunication session is put on hold (106). Further, telecommunication session between the first and third telecommunication devices is established (108). Subsequently, a signal may be received from the second telecommunication device to send a reminder to the first telecommunication device (110) to indicate that the first telecommunication session is on hold, wherein the signal is generated in response to operating the second telecommunication device. Consequently, a reminder is sent to the first telecommunication device (116).

    摘要翻译: 提供了一种用于管理场景的方法和系统,其中第一电信设备和第二电信设备之间的第一电信会话被中断以在第一电信设备和第三电信设备之间建立电信会话。 该方法包括:接收在第三和第一电信设备(104)之间建立电信会话的请求。 此后,第一电信会话被搁置(106)。 此外,建立第一和第三电信设备之间的电信会话(108)。 随后,可以从第二电信设备接收信号以向第一电信设备(110)发送提醒,以指示第一电信会话处于保持状态,其中响应于操作第二电信设备而产生信号。 因此,提醒被发送到第一电信设备(116)。

    Method and system for recording telephone conversations placed on hold
    82.
    发明公开
    Method and system for recording telephone conversations placed on hold 有权
    记录电话通话的方法和系统

    公开(公告)号:EP2282500A1

    公开(公告)日:2011-02-09

    申请号:EP09165756.9

    申请日:2009-07-17

    IPC分类号: H04M3/42 H04M3/428 H04M3/56

    摘要: A system and method for recording telephone conversations which have been placed on hold is provided. After a telephone conversation has been placed on hold, assuming that the conversation was being recorded, the call is designated to be in the background. Once a processor senses that a background call exists, a check is performed to determine if there is a downlink connection for this call. If there is, a new communication channel is opened so that the background call can be recorded and then appended to the original recording.

    摘要翻译: 提供了一种用于记录已经被搁置的电话会话的系统和方法。 在通话被暂停后,假设通话正在录音,通话被指定为在后台。 一旦处理器检测到存在后台呼叫,就会执行检查以确定是否存在此呼叫的下行链路连接。 如果有,则打开一个新的通信频道,以便可以记录后台呼叫,然后将其附加到原始记录。

    Message mapping for forced hold call handling in a VOP environment
    84.
    发明公开
    Message mapping for forced hold call handling in a VOP environment 审中-公开
    Nachrichtenabbildung zur Handhabung von Force-Hold-Rufen在einer VoP-Umgebung

    公开(公告)号:EP1936938A2

    公开(公告)日:2008-06-25

    申请号:EP07024922.2

    申请日:2007-12-21

    IPC分类号: H04M7/00

    摘要: If a communication client disconnects from a call, an interworking service node may receive from the communication client a disconnect message indicative of an attempt to disconnect the call and send a forced hold message to place the call on forced hold in response to receiving the disconnect message. A portion of the call extending toward a public service access point and through the PSTN is placed on hold. When an operator wants to reestablish the call to the communication client, the interworking service node will receive over the PSTN a reconnect request message to reestablish the call with the communication client. The reconnect request message may be an integrated services user part message. In response to the reconnect message, the interworking service node will generate and send a session initiation message, which is configured to reestablish the call toward the communication client.

    摘要翻译: 如果通信客户端与呼叫断开连接,则互通服务节点可以从通信客户端接收指示尝试断开呼叫的断开消息并发送强制保持消息以响应于接收到断开消息而将呼叫置于强制保持状态 。 向公共服务接入点延伸并通过PSTN的呼叫的一部分被置于保持状态。 当运营商想要重新建立对通信客户端的呼叫时,互通业务节点将通过PSTN接收重新连接请求消息,以与通信客户端重新建立呼叫。 重新连接请求消息可以是集成服务用户部分消息。 响应于重新连接消息,互通服务节点将生成并发送会话发起消息,该会话发起消息被配置为重新建立对通信客户端的呼叫。

    CALL HANDLING
    85.
    发明公开
    CALL HANDLING 审中-公开
    VERBINDUNGSABWICKLUNG

    公开(公告)号:EP1884110A1

    公开(公告)日:2008-02-06

    申请号:EP06726998.5

    申请日:2006-05-04

    申请人: Arona Ltd.

    IPC分类号: H04M3/436 H04M3/42

    摘要: The present invention relates to an apparatus (10) for handling telephone calls which comprises: means for configuring the operation of the apparatus based on user preferences relating to the handling of calls from particular callers, means for storing the user preferences, means for processing incoming calls based on the user preferences, and means for receiving updates to the user preferences in dependence on changes to a preference database for storing the preferences of at least one user. The invention also relates to a telecommunications system, and to an associated server.

    摘要翻译: 本发明涉及一种用于处理电话呼叫的装置(10),包括:用于根据与来自特定呼叫者的呼叫的处理有关的用户偏好来配置装置的操作的装置,用于存储用户偏好的装置,用于处理进入 基于用户偏好的呼叫以及用于根据对用于存储至少一个用户的偏好的偏好数据库的改变来接收对用户偏好的更新的装置。 本发明还涉及电信系统和相关联的服务器。

    Managing communications between a client and a server in a network with selection among links having different transer rate
    87.
    发明公开
    Managing communications between a client and a server in a network with selection among links having different transer rate 失效
    控制具有不同传输速率的化合物中,网络选择在客户机和服务器之间的通信

    公开(公告)号:EP1662747A2

    公开(公告)日:2006-05-31

    申请号:EP06001169.9

    申请日:1997-05-02

    摘要: A method for reducing costs associated with communicating with a server system in a computer network including a plurality of servers logically connected to one another and to a plurality of client systems, wherein at least some of the client systems are comprised of a conventional television monitor and an electronic unit for interacting with the computer network, and wherein a client system can communicate with a server system via any one of a plurality of communication links, the method comprising steps for:

    identifying a second communication link available to the client system for communicating with the server system having a second data transfer rate associated with use of the second communication link, wherein the first data transfer rate is faster than the second data transfer rate;
    determining whether a prime usage time period applies to the first communication link;
    if a prime usage time period applies to the first communication link and a communication request is not within the prime useage time period, preferring the first communication link for transmitting data between the client system and the server system, and other wise, preferring the second communication link for transmitting data between the client system and the server system; and
    communicating with the server system via the preferred communication link.

    摘要翻译: 一种用于减少与在计算机网络中包括在逻辑上彼此相连并到客户端系统的多个服务器的多个服务器系统通信相关联的成本,worin至少一些所述客户端系统的方法是由一个常规的电视监视器和 以用于与所述计算机网络进行交互,和worin一个客户端系统能经由的通信链路的多个任一项与服务器系统通信的电子装置,所述方法包括步骤:确定提供给客户机系统的第二通信链路进行通信, 具有使用所述第二通信链路相关联的第二数据传输率,worin所述第一数据传输速率大于所述第二数据传输速率快的服务器系统; 确定性采矿无论是主要使用TIMEPERIOD适用于第一通信链路; 如果一个主要使用TIMEPERIOD适用于所述第一通信链路和通信请求不是素使用率时间周期内,宁愿第一通信链路用于在客户端系统和服务器系统,以及其他明智之间传输数据,宁愿第二通信 链路用于发送所述客户机系统和服务器系统之间的数据; 并且经由优选的通信链路的服务器系统通信。

    Control of calls over IP networks using an IP device connected to the network via a gateway
    89.
    发明公开
    Control of calls over IP networks using an IP device connected to the network via a gateway 审中-公开
    控制经由网关IP装置由一个连接到网络的装置在IP网络上的呼叫

    公开(公告)号:EP1562359A2

    公开(公告)日:2005-08-10

    申请号:EP05100756.5

    申请日:2005-02-03

    申请人: AT&T Corp.

    IPC分类号: H04M7/00

    摘要: A system and method for call control wherein a call received at a communication device may be controlled through an IP device connected to an IP network over which at least a portion of the call was routed. The IP device is connected to the IP network via a control gateway.
    Using the SIP protocol, applications such as remote voice mail screening, call transfer to another phone prior to picking up the destination phone, midcall transfer to another phone, call logging, adding the call to an audio conference, putting the caller on hold, remote call hangup, ringing multiple phones on the incoming call, a screen popup on a PC that tells who is calling, providing information about the caller (address, phone number, picture, etc.), managing multiple devices and telephone numbers, controlling one button dialing from a nearby phone, voice dialing control, and midcall transfers can be controlled.

    摘要翻译: 呼叫控制worin在通信装置处接收到的呼叫的系统和方法可以通过连接到IP网络在其至少其中路由所述呼叫的一部分的IP设备来控制。 该IP设备经由网关控制连接到所述IP网络。 使用SIP协议,应用:如远程语音邮件筛选,呼叫转移到拿起目的地的电话之前,另一部电话,midcall转移到另一部手机,通话记录,将调用音频会议,把呼叫保持,远程 挂断呼叫,呼入呼叫振铃多部手机,PC上的弹出式屏幕并告诉是谁打来的,提供有关来电者(地址,电话号码,照片等)的信息,管理多台设备和电话号码,控制一个按钮 从附近的一个电话拨号,语音拨号控制和midcall转移可以控制的。