METHOD AND SYSTEM FOR TELECONFERENCING USING COORDINATED MOBILE DEVICES

    公开(公告)号:EP4391489A3

    公开(公告)日:2024-07-10

    申请号:EP24172654.6

    申请日:2022-06-24

    申请人: Afiniti, Ltd.

    摘要: A method of setting up a teleconferencing system using mobile devices is disclosed. Participants with mobile devices in multiple rooms may communicate based on the disclosed teleconferencing application executed on the mobile devices. Each room has one of the mobile devices designated as a leader device for that room. The leader devices may communicate using VoIP over the Internet. Other mobile devices in a room are designated as client devices associated with the leader devices. Participants operating the client devices can talk to other participants in that room and the other rooms through the client device communicating through the leader device of the room. The leader device synchronizes the playing of received audio between all of the client devices in the room. The leader device includes a selection algorithm that selects one of the devices to act as the microphone for audio signals generated in the room.

    TECHNIQUES FOR ERROR HANDLING IN A TASK ASSIGNMENT SYSTEM WITH AN EXTERNAL PAIRING SYSTEM

    公开(公告)号:EP4354295A3

    公开(公告)日:2024-06-05

    申请号:EP24161277.9

    申请日:2021-01-29

    申请人: Afiniti, Ltd.

    发明人: CHISHTY, Ain

    IPC分类号: G06F9/50

    CPC分类号: G06F9/5055

    摘要: A method for handling misconfiguration issues in a task assignment system with an internal and an external pairing system, the method comprising: transmitting, by at least one computer processor communicatively coupled to and configured to operate in the task assignment system, to the external pairing system over an application programming interface, a request for the external pairing system to select a first pairing between one or more tasks awaiting assignment and one or more agents available for assignment, the first pairing to be selected according to a first pairing strategy; accessing, by the at least one computer processor, one or more configuration parameters associated with the external pairing system, the one or more configuration parameters identifying a hidden queue of the task assignment system that is hidden from the external pairing system such that information stored in the hidden queue is not shared with the external pairing system and tasks in the hidden queue are not paired by the external pairing system; determining, by the at least one computer processor, that the hidden queue includes one or more second tasks that are designated to be paired by the external pairing system; in response to determining that the hidden queue includes the one or more second tasks that are designated to be paired by the external pairing system, selecting, by the at least one computer processor using the internal pairing system, a second pairing strategy, wherein the second pairing strategy is different to the first pairing strategy as executed on the external pairing system.

    PRIVACY-PRESERVING CROSS-DOMAIN USER TRACKING

    公开(公告)号:EP4290829A1

    公开(公告)日:2023-12-13

    申请号:EP23177001.7

    申请日:2023-06-02

    申请人: ID Ward Ltd

    IPC分类号: H04L67/50 H04L9/40

    摘要: Systems and methods for privacy-preserving cross-domain tracking comprise, for each request received at an authentication server from a device associated with a user: obtaining, at the authentication server, a parent identifier, wherein the parent identifier is a pseudonymous identifier which is unique for the user; obtaining, at the authentication server, a child identifier, wherein the child identifier is associated with a software agent of the user and a domain associated with said each request; and linking, at the authentication server, the parent identifier and the child identifier thereby anonymously tracking the software agent of the user across one or more domains associated with said each request.