公开(公告)号：EP2282502A1

公开(公告)日：2011-02-09

申请号：EP09425313.5

申请日：2009-07-31

申请人： Accenture Global Services GmbH

发明人： Capuozzo, Giuseppe ,  Mario Pirillo ,  Mattia Lavena ,  Volino, Pietro

IPC分类号： H04M7/00 ,  H04M3/42 ,  H04L29/06 ,  H04L29/08

CPC分类号： H04M7/0012 ,  H04L65/104 ,  H04L67/24 ,  H04M3/42323 ,  H04M3/42365

摘要： The application relates to the integration of heterogeneous VoIP servers such as IP-PBX servers and presence servers.
The integration relates in particular to remote call control whereby a soft-phone such as a Microsoft Office Communicator client, MOC client, which is served by a SIP server such a Microsoft Office Communicator server, MOC server, remotely controls an IP phone which is served by an IP PBX. The IP PBX may not support a CSTA interface but rather another telephony API such as Java telephony API actions. Therefore a CSTA gateway (120) which is integrated in an adaptation proxy (100) translates between CSTA events and JTAPI actions.
The integration furthermore relates to the interaction of heterogeneous VoIP domains which utilize dissimilar SIP message formats. Therefore a SIP adapter (160) which is integrated in said adaptation proxy (100) translates between the different SIP message formats.
The integration furthermore relates to the presence information integration between different client devices served by different SIP servers, in particular when the different client devices are associated to the same user. Therefore a presence integrator (140) which is integrated in said adaptation proxy (100) maps between different state types.

摘要翻译： 该应用程序涉及异构VoIP服务器（如IP-PBX服务器和存在服务器）的集成。 该集成特别涉及远程呼叫控制，由此由诸如Microsoft Office Communicator服务器MOC服务器之类的SIP服务器服务的诸如Microsoft Office Communicator客户端MOC客户端的软电话远程控制被服务的IP电话 由IP PBX。 IP PBX可能不支持CSTA接口，而是支持另一种电话API，例如Java电话API操作。 因此，集成在适配代理（100）中的CSTA网关（120）在CSTA事件和JTAPI动作之间进行转换。 集成还涉及利用不同SIP消息格式的异构VoIP域的交互。 因此，集成在所述适配代理（100）中的SIP适配器（160）在不同的SIP消息格式之间进行转换。 该集成还涉及由不同SIP服务器服务的不同客户端设备之间的存在信息集成，特别是当不同的客户端设备与相同用户相关联时。 因此，集成在所述适配代理（100）中的存在积分器（140）在不同的状态类型之间进行映射。