公开(公告)号：EP4148576A1

公开(公告)日：2023-03-15

申请号：EP22204825.8

申请日：2013-03-22

申请人： Assurant, Inc.

发明人： HURST, Cameron E ,  CONRAD, Cassandra G

IPC分类号： G06F11/07 ,  G06Q10/20 ,  G06Q30/016 ,  H04L41/0253 ,  H04L41/069 ,  H04L41/08 ,  H04W24/04 ,  H04L41/18 ,  H04L41/22 ,  H04L41/5061 ,  H04L41/5074

摘要： A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.