APPARATUS MANAGEMENT SYSTEM AND METHOD FOR PROVIDING APPARATUS MANAGEMENT SERVICE

    公开(公告)号:EP3941082A1

    公开(公告)日:2022-01-19

    申请号:EP20773136.5

    申请日:2020-03-09

    摘要: In a device management system (1) in which a device (21) is connected to a control terminal (30) and the control terminal (30) is managed by a management apparatus (10) via a network, a system that achieves both efficient device management and support in case of emergency is established. In the device management system (1), (a) the control terminal (30) and the management apparatus (10) acquire a control command that is created by a user, and (b) the control terminal (30) and the management apparatus (10) execute control of the device (21) on the basis of the control command that is acquired in (a).