摘要:
The invention concerns a method and system in the maintenance of machines, processes, automation systems and equipment relating to papermaking. The machine relating to papermaking is located at a production plant (100), which is equipped with a plant data system (155), and wherein a teleservice connection (189) based on a data communication link is arranged between the production plant (100) and a teleservice center (200). The condition, state and/or performance of the machine units and/or processes and/or automation systems of the production line at the production plant are monitored by monitoring system's, such as condition monitoring systems (130) and/or performance measuring systems (140) and/or quality assessment systems (150) and diagnostic units (110), in order to recognise emergency situations. In the method according to the invention an automatic service process is started in an emergency situation based on the signals given by the monitoring systems. The system according to the invention comprises means for bringing about the automatic service process.