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公开(公告)号：EP1098281B1
公开(公告)日：2010-09-08
申请号：EP00309537.9
申请日：2000-10-30
发明人： Dejaeger, Wilfried Elie Yves , Glogovsky, Terrence Michael , Hoffman, Mark Steven , Hutcheon, Alfred John
CPC分类号： G07G1/0045
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2.发明公开Methods and apparatus for automated item return processing 审中-公开欧洲汽车零部件有限公司（Bearbeitung einerWarenrückgabe）
公开(公告)号：EP0999510A2
公开(公告)日：2000-05-10
申请号：EP99308308.8
申请日：1999-10-21
IPC分类号： G06F17/60
CPC分类号： G06Q30/06 , G06Q20/10 , G06Q30/016
摘要： A return system for simplifying the process of a return transaction in which merchandise is returned to a retailer for credit or other adjustment. A customer provides information at one of a number of customer-operated stations, which may include in-store kiosks or other in-store customer-operated stations, or customer-owned personal computers. The customer-operated stations operate under control of a central computer. The central computer may directly supervise the transfer of information, which may control the customer-operated station directly or may periodically exchange information with the customer-operated station, the customer-operated station operating under control of its own software. The central computer collects and stores the return information for immediate processing or to perform analysis functions and customer satisfaction follow-up transactions. The return information is also transmitted to a return center to notify one or more human operators at the return center of the pendency of a return and to provide the operators with the return information.
摘要翻译： 退货系统，用于简化退货交易的过程，其中将商品退还给零售商进行信用或其他调整。 客户可以在多个客户操作的站之一提供信息，这些站可以包括店内报亭或其他店内客户操作的站，或客户拥有的个人计算机。 客户操作的站在中央计算机的控制下运行。 中央计算机可以直接监督信息的传输，这可以直接控制客户操作的站，或者可以定期地与客户操作的站，客户操作的站在其自己的软件的控制下操作的信息交换信息。 中央计算机收集和存储返回信息以便即时处理或执行分析功能和客户满意度后续交易。 返回信息也被传送到返回中心，以通知返回中心的一个或多个人类操作员的退货候选，并向运营商提供返回信息。
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3.发明公开Method and apparatus for operating a retail terminal to display a price of an item in a number of different national currencies and/or different measurement systems 审中-公开用于与各种国家Münzwährungen和/或不同的测量系统价格的显示操作销售点终端的方法和设备
公开(公告)号：EP1014321A3
公开(公告)日：2005-03-09
申请号：EP99310283.9
申请日：1999-12-21
CPC分类号： G07F19/20 , G07F19/201 , G07G1/01 , G07G1/12
摘要： A method of operating a retail terminal includes the step of displaying a characteristic of an item in a first classification type. The method also includes the step of generating a change-type control signal when a user of the retail terminal operates an input device associated with the retail terminal so as to input a classification type selection. Moreover, the method includes the step of displaying the characteristic of the item in a second classification type in response to generation of the change-system control signal
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4.发明公开Apparatus and method for operating a checkout system having a security scale 审中-公开装置和方法，用于操作具有一个Auszahlsystems安全规模
公开(公告)号：EP1098278A3
公开(公告)日：2006-03-22
申请号：EP00309532.0
申请日：2000-10-26
CPC分类号： G07G3/006 , A47F9/047 , G07G1/0054 , G07G3/00
摘要： A method of providing security to an assisted retail terminal having a security weight scale associated therewith includes the step of generating an item-entered control signal when a product code associated with an item of a customer is entered into the retail terminal by retail personnel. The method also includes the step of detecting placement of the item by the retail personnel into a post-scan area associated with the retail terminal with the security weight scale and generating a detection control signal in response thereto. Moreover, the method includes the step of generating an invalid-use control signal if the detection control signal is generated prior to generation of the item-entered control signal. An assisted retail terminal is also disclosed.
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公开(公告)号：EP0999510A3
公开(公告)日：2003-10-22
申请号：EP99308308.8
申请日：1999-10-21
CPC分类号： G06Q30/06 , G06Q20/10 , G06Q30/016
摘要： A return system for simplifying the process of a return transaction in which merchandise is returned to a retailer for credit or other adjustment. A customer provides information at one of a number of customer-operated stations, which may include in-store kiosks or other in-store customer-operated stations, or customer-owned personal computers. The customer-operated stations operate under control of a central computer. The central computer may directly supervise the transfer of information, which may control the customer-operated station directly or may periodically exchange information with the customer-operated station, the customer-operated station operating under control of its own software. The central computer collects and stores the return information for immediate processing or to perform analysis functions and customer satisfaction follow-up transactions. The return information is also transmitted to a return center to notify one or more human operators at the return center of the pendency of a return and to provide the operators with the return information.
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6.发明公开Apparatus and method for operating a checkout system having a display monitor 审中-公开Vorrichtung und Verfahren zum Betrieb eines Auszahlsystems mit Anzeigitor
公开(公告)号：EP1098279A2
公开(公告)日：2001-05-09
申请号：EP00309533.8
申请日：2000-10-26
CPC分类号： A47F9/046 , G06Q30/02 , G06Q30/06 , G07G1/0054 , G07G3/00
摘要： A method of operating a retail terminal having a display monitor includes the step of generating an item-entered control signal when an item for purchase of a customer is entered into the retail terminal by retail personnel. The method also includes the step of retrieving retail history information associated with the customer from a customer profile database. The method further includes the step of displaying item information associated with the item for purchase on a first portion of the display monitor in response to generation of the item-entered control signal. Moreover, the method includes the step of displaying a customer-specific retail message based on the retail history information on a second portion of the display monitor. The step of displaying the customer-specific retail message is performed contemporaneously with the step of displaying the item information associated with the item for purchase. A retail terminal is also disclosed.
摘要翻译： 操作具有显示监视器的零售终端的方法包括当零售人员向零售终端输入用于购买顾客的物品时产生物品输入的控制信号的步骤。 该方法还包括从客户简档数据库检索与客户相关联的零售历史信息的步骤。 该方法还包括在显示监视器的第一部分响应于输入项目的控制信号的生成而显示与要购买的项目相关联的项目信息的步骤。 此外，该方法包括在显示监视器的第二部分上基于零售历史信息显示客户特定零售消息的步骤。 与显示与要购买的物品相关联的物品信息的步骤同时执行显示客户特定零售消息的步骤。 零售终端也被披露。
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7.发明公开Apparatus and method for operating a checkout system having a display monitor 审中-公开装置和方法，用于操作具有Auszahlsystems显示监视器
公开(公告)号：EP1098279A3
公开(公告)日：2006-03-22
申请号：EP00309533.8
申请日：2000-10-26
CPC分类号： A47F9/046 , G06Q30/02 , G06Q30/06 , G07G1/0054 , G07G3/00
摘要： A method of operating a retail terminal having a display monitor includes the step of generating an item-entered control signal when an item for purchase of a customer is entered into the retail terminal by retail personnel. The method also includes the step of retrieving retail history information associated with the customer from a customer profile database. The method further includes the step of displaying item information associated with the item for purchase on a first portion of the display monitor in response to generation of the item-entered control signal. Moreover, the method includes the step of displaying a customer-specific retail message based on the retail history information on a second portion of the display monitor. The step of displaying the customer-specific retail message is performed contemporaneously with the step of displaying the item information associated with the item for purchase. A retail terminal is also disclosed.
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公开(公告)号：EP1098281A3
公开(公告)日：2006-02-08
申请号：EP00309537.9
申请日：2000-10-30
发明人： Dejaeger, Wilfried Elie Yves , Glogovsky, Terrence Michael , Hoffman, Mark Steven , Hutcheon, Alfred John
CPC分类号： G07G1/0045
摘要： A checkout terminal includes a terminal base. The terminal also includes a scanner movably secured to the terminal base. The scanner is configured to be moved relative to the terminal base so as to be positionable between an assisted scanner position and a self-service scanner position. The scanner is operated so as to perform an assisted checkout transaction in which a first number of items are scanned with the scanner by retail personnel when the scanner is positioned in the assisted scanner position. The scanner is operated so as to perform a self-service checkout transaction in which a second number of items are scanned with the scanner by a customer when the scanner is positioned in the self-service scanner position. A method of operating a checkout terminal is also disclosed.
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公开(公告)号：EP1098281A2
公开(公告)日：2001-05-09
申请号：EP00309537.9
申请日：2000-10-30
发明人： Dejaeger, Wilfried Elie Yves , Glogovsky, Terrence Michael , Hoffman, Mark Steven , Hutcheon, Alfred John
CPC分类号： G07G1/0045
摘要： A checkout terminal includes a terminal base. The terminal also includes a scanner movably secured to the terminal base. The scanner is configured to be moved relative to the terminal base so as to be positionable between an assisted scanner position and a self-service scanner position. The scanner is operated so as to perform an assisted checkout transaction in which a first number of items are scanned with the scanner by retail personnel when the scanner is positioned in the assisted scanner position. The scanner is operated so as to perform a self-service checkout transaction in which a second number of items are scanned with the scanner by a customer when the scanner is positioned in the self-service scanner position. A method of operating a checkout terminal is also disclosed.
摘要翻译： 结账终端包括终端基座。 终端还包括可移动地固定到终端基座的扫描仪。 扫描器被配置为相对于终端基座移动，以便能够定位在辅助扫描器位置和自助扫描仪位置之间。 扫描仪被操作以执行辅助结账交易，其中当扫描仪被定位在辅助扫描仪位置时零售人员用扫描仪扫描第一数量的物品。 操作扫描仪以执行自助结账交易，其中当扫描仪位于自助扫描仪位置时，顾客用扫描仪扫描第二数量的物品。 还公开了一种操作结账终端的方法。
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10.发明公开Apparatus and method for operating a checkout system having a security scale 审中-公开Vorrichtung und Verfahren zum Betrieb eines Auszahlsystems mit Sicherheitswaage
公开(公告)号：EP1098278A2
公开(公告)日：2001-05-09
申请号：EP00309532.0
申请日：2000-10-26
CPC分类号： G07G3/006 , A47F9/047 , G07G1/0054 , G07G3/00
摘要： A method of providing security to an assisted retail terminal having a security weight scale associated therewith includes the step of generating an item-entered control signal when a product code associated with an item of a customer is entered into the retail terminal by retail personnel. The method also includes the step of detecting placement of the item by the retail personnel into a post-scan area associated with the retail terminal with the security weight scale and generating a detection control signal in response thereto. Moreover, the method includes the step of generating an invalid-use control signal if the detection control signal is generated prior to generation of the item-entered control signal. An assisted retail terminal is also disclosed.
摘要翻译： 向与其相关联的安全权重量表的辅助零售终端提供安全性的方法包括当零售人员将与顾客的商品相关联的产品代码输入零售终端时产生项目输入的控制信号的步骤。 该方法还包括以下步骤：检测由零售人员将商品放置到与零售终端相关联的后扫描区域中并具有安全权重量表的步骤，并响应于此生成检测控制信号。 此外，该方法包括如果在产生项目输入的控制信号之前生成检测控制信号，则产生无效使用控制信号的步骤。 辅助零售终端也被披露。
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