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    AUTOMATING CUSTOMER SERVICE IN AN INTERNET OF EVERYTHING ENVIRONMENT
    5.
    发明公开
    AUTOMATING CUSTOMER SERVICE IN AN INTERNET OF EVERYTHING ENVIRONMENT 审中-公开
    在所有环境的互联网上自动提供客户服务

    公开(公告)号：EP3259718A1

    公开(公告)日：2017-12-27

    申请号：EP16705377.6

    申请日：2016-01-29

    申请人： Qualcomm Incorporated

    发明人： SALAJEGHEH, Mastooreh ,  SRIDHARA, Vinay ,  GUPTA, Rajarshi

    IPC分类号： G06Q10/10 ,  G06Q30/00

    CPC分类号： G06Q30/016 ,  G06Q10/10 ,  G06Q50/06 ,  H04L43/065 ,  H04L67/12

    摘要： Systems and methods are disclosed for automating customer service for a monitored device (MD). A method for an Internet of Everything management device to automate customer service for a monitored device comprises collecting sensor data from a plurality of sensors, wherein the plurality of sensors comprises a first sensor that is not included in the MD, determining whether the MD is exhibiting abnormal behavior based on an analysis of the collected sensor data, and transmitting a report to a customer service entity associated with the MD in response to a determination that the MD is exhibiting abnormal behavior.

    METHODS AND SYSTEMS OF USING APPLICATION-SPECIFIC AND APPLICATION -TYPE-SPECIFIC MODELS FOR THE EFFICIENT CLASSIFICATION OF MOBILE DEVICE BEHAVIORS
    6.
    发明公开
    METHODS AND SYSTEMS OF USING APPLICATION-SPECIFIC AND APPLICATION -TYPE-SPECIFIC MODELS FOR THE EFFICIENT CLASSIFICATION OF MOBILE DEVICE BEHAVIORS 审中-公开
    方法和系统的移动设备做法的高效分类的具体型号使用应用程序专用和应用类型

    公开(公告)号：EP3077948A1

    公开(公告)日：2016-10-12

    申请号：EP14821956.1

    申请日：2014-12-05

    申请人： Qualcomm Incorporated

    发明人： GUPTA, Rajarshi ,  GANTMAN, Alexander ,  SRIDHARA, Vinay

    IPC分类号： G06F21/44 ,  G06F19/00 ,  G06F21/52 ,  G06F21/56

    CPC分类号： G06F11/3612 ,  G06F19/707 ,  G06F21/44 ,  G06F21/52 ,  G06F21/552 ,  G06F21/562 ,  G06F21/566 ,  G06F2221/034 ,  G06N5/04 ,  G06N5/043 ,  G06N99/005 ,  H04L63/14

    摘要： Methods, and mobile devices implementing the methods, use application-specific and/or application-type specific classifier to improve the efficiency and performance of a comprehensive behavioral monitoring and analysis system predicting whether a software application is causing undesirable or performance depredating behavior. The application-specific and application-type specific classifier models may include a reduced and more focused subset of the decision nodes that are included in a full or more complete classifier model that may be received or generated in the mobile device. The locally generated application-specific and/or application-type specific classifier models may be used to perform real-time behavior monitoring and analysis operations by applying the application-based classifier models to a behavior/feature vector generated by monitoring mobile device behavior. The various aspects focus monitoring and analysis operations on a small number of features that are most important for determining whether operations of a software application are contributing to undesirable or performance depredating behavior.

    摘要翻译： 方法和实施方式的移动设备，使用特定应用和/或应用类型的具体分类，以提高全面的行为监控与分析系统预测无论是软件应用程序导致不良或性能depredating行为的效率和性能。 应用程序特定的应用和类型特异性的分类模型可以包括判定节点的减少的，更集中的子集也被包括在完整或较完整的分类器模型也可以在移动设备接收或产生的。 本地生成的应用程序特定的和/或应用类型特异性分类器模型可用于通过将基于应用的分类模型，以通过监视移动设备的行为所产生的行为/特征矢量来执行实时行为监视和分析操作。 各个方面集中在少数的功能监测和分析操作是最重要的，没有确定的开采无论是软件应用程序的操作，有利于不良或性能depredating行为。

    METHOD AND APPARATUS FOR PEER-2-PEER WI-FI RANGING USING NEAR FIELD COMMUNICATION
    7.
    发明公开
    METHOD AND APPARATUS FOR PEER-2-PEER WI-FI RANGING USING NEAR FIELD COMMUNICATION 审中-公开
    方法和设备对等网络的无线测距通过近场

    公开(公告)号：EP2965546A1

    公开(公告)日：2016-01-13

    申请号：EP14710165.3

    申请日：2014-02-26

    申请人： Qualcomm Incorporated

    发明人： VENKATRAMAN, Sai Pradeep ,  GAO, Weihua ,  SRIDHARA, Vinay ,  FIROUZABADI, Sina

    IPC分类号： H04W8/00

    摘要： According to some aspects, a method includes communicating a request from a first device to a second device using near field communication (NFC). The request includes a preferred mode of wireless local area network (Wi-Fi) operation and state information of the first device. The method further includes receiving a reply at the first device, sent from the second device, including acceptance of the preferred mode of Wi-Fi operation. The method further includes communicating wireless information to establish the Wi-Fi communication link from the first device to the second device.

    INTEGRATING SENSATION FUNCTIONALITIES INTO SOCIAL NETWORKING SERVICES AND APPLICATIONS
    10.
    发明公开
    INTEGRATING SENSATION FUNCTIONALITIES INTO SOCIAL NETWORKING SERVICES AND APPLICATIONS 审中-公开
    SENSATION功能社交网络服务和应用程序的集成

    公开(公告)号：EP2788936A1

    公开(公告)日：2014-10-15

    申请号：EP12808979.4

    申请日：2012-12-03

    申请人： Qualcomm Incorporated

    发明人： DAS, Saumitra Mohan ,  SRIDHARA, Vinay ,  SHEYNBLAT, Leonid

    IPC分类号： G06Q10/10 ,  G06F3/01 ,  H04L29/08 ,  H01L41/09

    CPC分类号： H04L65/403 ,  G06F3/016 ,  G06F3/0488 ,  G06Q50/01 ,  H04L51/32

    摘要： Methods, apparatuses, systems, and computer-readable media for integrating sensation functionalities into social networking services and/or applications are presented. According to one or more aspects, a computing device may receive a status update associated with a social networking service, and the status update may include haptic data. Subsequently, the computing device may cause haptic feedback to be provided to at least one user of the social networking service, based at least in part on the haptic data and the at least one user's relationship with a sender of the status update within the social networking service. In at least one arrangement, first haptic feedback is provided to the user if the user is within a first group of users, and second haptic feedback different from the first haptic feedback is provided to the user if the user is within a second group of users different from the first group of users.