摘要:
Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information.
摘要:
Method and apparatus for capturing and saving recently dialed telephone numbers and for redialing automatically a telephone number from among the most recently dialed telephone numbers. Embodiments of the present invention: (a) capture an outgoing telephone number when it is dialed by a caller (100, 130); (b) enter the telephone number (130) into a database (140) comprised of the last N telephone numbers that were dialed, where N is a predetermined number of telephone numbers, while eliminating duplicative entries for a particular telephone number; (c) display the telephone numbers (120, 130) in the directory in response to caller input (115, 125); and (d) cause a telephone number in the directory to be redialed in response to caller input (115, 130, 110).
摘要:
Method and apparatus for handling incoming telephone calls and, in particular: (a) for delivering predetermined messages to predetermined calling parties; (b) predetermined, prioritorized screening of incoming telephone calls; and (c) for re-routing incoming telephone calls on the basis of predetermined selection criteria. The predetermined selection criteria include information such as the calling parties' call origination information, call origination information with wildcards, time, date, or a combination of these factors. Call origination information includes, but is not limited to, Automatic Number Identification ("ANI"), private network tie line identification, trunk ID, Wide Area Telephone Service ("WATS"), and extension numbers.
摘要:
Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information.
摘要:
Method and apparatus for accessing alphanumeric data, such as a person's first name, last name, and telephone number, from a database using information provided by keypads and, in particular, from numeric keypads (110), which information relates to characters from the person's first name and/or characters from the person's last name. Specifically, the inventive apparatus includes: (a) function keypads (115) which identify the input as to last name or first name; (b) numeric keypads (110) for receiving input related to either the first name or the last name; (c) means for grouping input information which relates to the first name and to the last name; (d) means for searching the database by means of the portions of the first and last name and identifying the part of the database which matches the portions thereof; and (e) means for displaying (120) the identified part of the database.
摘要:
Method and apparatus for accessing alphanumeric data, such as a person's first name, last name, and telephone number, from a database using information provided by keypads and, in particular, from numeric keypads (110), which information relates to characters from the person's first name and/or characters from the person's last name. Specifically, the inventive apparatus includes: (a) function keypads (115) which identify the input as to last name or first name; (b) numeric keypads (110) for receiving input related to either the first name or the last name; (c) means for grouping input information which relates to the first name and to the last name; (d) means for searching the database by means of the portions of the first and last name and identifying the part of the database which matches the portions thereof; and (e) means for displaying (120) the identified part of the database.
摘要:
Method and apparatus for handling incoming telephone calls and, in particular: (a) for delivering predetermined messages to predetermined calling parties; (b) predetermined, prioritorized screening of incoming telephone calls; and (c) for re-routing incoming telephone calls on the basis of predetermined selection criteria. The predetermined selection criteria include information such as the calling parties' call origination information, call origination information with wildcards, time, date, or a combination of these factors. Call origination information includes, but is not limited to, Automatic Number Identification ("ANI"), private network tie line identification, trunk ID, Wide Area Telephone Service ("WATS"), and extension numbers.
摘要:
Method and apparatus for capturing and saving recently dialed telephone numbers and for redialing automatically a telephone number from among the most recently dialed telephone numbers. Embodiments of the present invention: (a) capture an outgoing telephone number when it is dialed by a caller (100, 130); (b) enter the telephone number (130) into a database (140) comprised of the last N telephone numbers that were dialed, where N is a predetermined number of telephone numbers, while eliminating duplicative entries for a particular telephone number; (c) display the telephone numbers (120, 130) in the directory in response to caller input (115, 125); and (d) cause a telephone number in the directory to be redialed in response to caller input (115, 130, 110).