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    VERFAHREN ZUR ÜBERTRAGUNG EINER STEUERUNG EINES BESTEHENDEN MEHRFACHGESPRÄCHS AUF EINE APPLIKATION ZUR STEUERUNG EINER KONFERENZ UND COMPUTERPROGRAMMPRODUKT ZUR AUSFÜHRUNG DES VERFAHRENS
    1.
    发明公开
    VERFAHREN ZUR ÜBERTRAGUNG EINER STEUERUNG EINES BESTEHENDEN MEHRFACHGESPRÄCHS AUF EINE APPLIKATION ZUR STEUERUNG EINER KONFERENZ UND COMPUTERPROGRAMMPRODUKT ZUR AUSFÜHRUNG DES VERFAHRENS 审中-公开
    法的控制AN传输现有的多TALK到应用程序用于控制会议和计算机程序产品实施的方法

    公开(公告)号：EP2834967A1

    公开(公告)日：2015-02-11

    申请号：EP12715831.9

    申请日：2012-04-04

    申请人： Unify GmbH & Co. KG

    发明人： RIST, Claus ,  GLASER, Martin ,  WILLMANN, Michael

    IPC分类号： H04M3/56

    CPC分类号： H04L65/4038 ,  H04L65/1093 ,  H04M3/4288 ,  H04M3/56 ,  H04M3/567 ,  H04M7/0012 ,  H04M2203/5018

    摘要： The invention relates to a method for transferring control of an existing conference call (5, 15, 25), in which at least two communication terminals (D1, D2, D3) are connected to one another by means of a data connection (C1, C2, C5), to an application (KS) for controlling a conference. The method comprises the steps of: setting up a virtual conference room (CR) which may form an anchor point for the application (KS) and may be a virtual participant in the conference, connecting (9, 19, 29, 39, 49, 59) the conference room (CR) into the existing data connection (C1, C2, C5) and allocating (8, 20, 30, 40, 50, 60) a master role to the conference room (CR), wherein signalling carried out by the application (KS) causes the conference room (CR) to be connected (9, 19, 29, 39, 49, 59) into the existing data connection (C1, C2, C5) and causes the master role to be allocated (8, 20, 30, 40, 50, 60) to the conference room (CR).

    摘要翻译： 本发明涉及一种方法，用于一个现有的多方通话（5,15，25），其中，至少两个通信终端（D1，D2，D3），通过一个数据连接（C1，C2彼此连接的传递环控制 ，C5），在控制会议的应用（KS）。 该方法包括以下步骤：建立一个虚拟会议室的（CR）那样作为锚点用于应用程序（KS），并且可以在会议是一个虚拟的参与者，开关（9，19，29，39，49， 会议室（CR）到主角色的给会议室（CR）的现有数据连接（C1，C2，C5）和分配（8，20，30，40，50，60）的59），worin 由应用程序（KS）产生的信号引起的（9，19，29，39，49，59）的会议室（CR）到现有数据连接（C1，C2，C5），和分配开关（8 ，20，30，40，50，60）的主控角色到会议室（CR）的。

    VERFAHREN UND ANORDNUNG ZUM AUFBAU EINER TELEKOMMUNIKATIONSVERBINDUNG
    2.
    发明公开
    VERFAHREN UND ANORDNUNG ZUM AUFBAU EINER TELEKOMMUNIKATIONSVERBINDUNG 有权
    方法和系统建立的电信连接

    公开(公告)号：EP2875626A1

    公开(公告)日：2015-05-27

    申请号：EP14727405.4

    申请日：2014-05-26

    申请人： Unify GmbH & Co. KG

    发明人： RIST, Claus ,  GLASER, Martin ,  VOLKMANN, Michael

    IPC分类号： H04M3/42 ,  H04M7/00

    CPC分类号： H04M7/0057 ,  H04L65/1066 ,  H04L65/1069 ,  H04L67/10 ,  H04M3/42008 ,  H04M3/42263 ,  H04M3/42323 ,  H04M7/0012 ,  H04M7/0015

    摘要： Disclosed is a method for establishing a telecommunications link (C1, C2, C3) for a user to whom a first communications terminal (D1) is allocated. According to said method, an allocation information is made available to a control program (100, 22) running on a CTI server (20) for establishing the telecommunications link (C1, C2, C3), in which information a first allocation (72, 92) is defined for the first communications terminal (D1) as specified by the user, said first allocation defining an allocation of a second communications terminal (D3, D4) to the first communications terminal (D1). The telecommunications link (C1, C2, C3) is established by the control program (100, 22) in accordance with the first allocation, using the second communications terminal (D3, D4) instead of the first communications terminal (D1). The method is characterized in that in the allocation information a second allocation (70, 90) is defined, by which the first communications terminal (D1) is signaled to the control program (100, 22) as being the only terminal used by the user in the telecommunications link established (C1, C2, C3). The invention further provides a corresponding system.

    VERFAHREN UND ANORDNUNG ZUM AUFBAU VON TELEKOMMUNIKATIONSVERBINDUNGEN
    6.
    发明公开
    VERFAHREN UND ANORDNUNG ZUM AUFBAU VON TELEKOMMUNIKATIONSVERBINDUNGEN 有权
    方法和设备建筑业电信联系

    公开(公告)号：EP2875627A1

    公开(公告)日：2015-05-27

    申请号：EP14727406.2

    申请日：2014-05-26

    申请人： Unify GmbH & Co. KG

    发明人： RIST, Claus ,  GLASER, Martin ,  VOLKMANN, Michael

    IPC分类号： H04M3/42

    CPC分类号： H04M7/0012 ,  H04L65/1006 ,  H04L65/105 ,  H04M3/42042 ,  H04M3/42263 ,  H04M3/42323 ,  H04M3/4234 ,  H04M7/0036

    摘要： The invention relates to a method for establishing a telecommunications link (C1, C2, C3), controlled by a control program (28), with a second communications terminal (D1), according to which a CTI service is made available to the first communications terminal (36) by a CTI server (20) in a CTI domain allocated to said CTI server (20), and the second communications terminal (D1) is located outside the CTI domain and by way of a proxy (Trk2) situated within the CTI domain is linked to the CTI server (20). The control program (28) is linked to the CTI server (20) by way of an intermediate functional unit (30, 32). The intermediate functional unit (30, 32) signals to the control program (28) that the second communications terminal (D1) instead of the proxy (Trk2) is linked into the established telecommunications link (C1, C2, C3) as the telecommunications terminal. The intermediate functional unit (30, 32) instructs the CTI server (20) to carry out the CTI service on the proxy (Trk2) in accordance with the control program (28). Furthermore, an intermediate functional unit (extra domain device, CSP) can be implemented as additional server or middleware. The invention further provides a corresponding system.

    VERFAHREN ZUR OPTIMALEN AUSLASTUNG EINES IN EINEM TELEKOMMUNIKATIONSSYSTEM VORGESEHENEN APPLIKATIONSGESTEUERTEN WARTEFELDES FÜR ANRUFE
    9.
    发明公开
    VERFAHREN ZUR OPTIMALEN AUSLASTUNG EINES IN EINEM TELEKOMMUNIKATIONSSYSTEM VORGESEHENEN APPLIKATIONSGESTEUERTEN WARTEFELDES FÜR ANRUFE 审中-公开
    法电信系统中预期的应用控制领域的最佳利用WAITING FOR通话

    公开(公告)号：EP2936790A1

    公开(公告)日：2015-10-28

    申请号：EP13815689.8

    申请日：2013-12-09

    申请人： Unify GmbH & Co. KG

    发明人： RIST, Claus ,  GLASER, Martin ,  VOLKMANN, Michael

    IPC分类号： H04M3/523 ,  H04M3/51

    CPC分类号： H04M3/523 ,  H04M3/5166 ,  H04M3/5232

    摘要： The invention relates to a method for optimum utilization of a queue (WF) for calls (a, b, c, d, e, f, g) that is provided in a telecommunication system (CC) and that is controlled by an application (CCA) and also to an appropriate telecommunication system (CC). Each call (a, b, c, d, e, f, g) that is in the queue (WF) has a particular queue property and can be assigned to an agent (Ag), to a bidirectional announcement (As1) that is played back by an announcement memory (MEB) and that is capable of interaction with a call (a), or to remaining in the queue (WF). The method is distinguished in that a call (a) that is assigned to a bidirectional announcement (As1) is allocated a parameter (siQ) that prompts the queue property of the call (a) to be retained.

    摘要翻译： 在电信系统中提供了一种用于为呼叫的队列的最佳利用的方法和通过在应用程序，以及对适当的电信系统进行控制。每个调用所做的是在队列中有一个特定的队列属性，并且可以被分配给一个代理 涉及一种双向公告并通过通告存储器播放并且确实能够相互作用的与呼叫，或者留在队列中。 在没有分配给双向通告一个呼叫被分配的参数确实导致要保持的呼叫的队列属性的方法区别开来。