公开(公告)号：EP0599606A3

公开(公告)日：1995-09-27

申请号：EP93309340.3

申请日：1993-11-23

申请人： XEROX CORPORATION

发明人： Siegel, Robert P. ,  Marder, Daniel Spencer

IPC分类号： G06F11/22 ,  G03G15/00

CPC分类号： G06F11/2294 ,  G03G15/5079 ,  G03G15/55 ,  G03G2215/00113 ,  G05B2219/31104 ,  G05B2219/33284

摘要： The effectiveness of a RIC remote diagnostics system is improved by reducing the quantity of data required to perform diagnostics. More specifically, a machine (10) being remotely monitored acquires a data summary of key performance parameters and transmits the data summary to a remote server (95). The remote server analyzes the data summary and can query for more specific non- volatile memory data in specific areas if the remote server determines that further information is needed to complete the diagnostics. The system involves interaction between low level diagnostic software (120) associated with the machine and high level diagnostic software (140) located at the remote site (70).

公开(公告)号：EP0599606A2

公开(公告)日：1994-06-01

申请号：EP93309340.3

申请日：1993-11-23

申请人： XEROX CORPORATION

发明人： Siegel, Robert P. ,  Marder, Daniel Spencer

IPC分类号： G06F11/22 ,  G03G15/00

CPC分类号： G06F11/2294 ,  G03G15/5079 ,  G03G15/55 ,  G03G2215/00113 ,  G05B2219/31104 ,  G05B2219/33284

摘要： The effectiveness of a RIC remote diagnostics system is improved by reducing the quantity of data required to perform diagnostics. More specifically, a machine (10) being remotely monitored acquires a data summary of key performance parameters and transmits the data summary to a remote server (95). The remote server analyzes the data summary and can query for more specific non- volatile memory data in specific areas if the remote server determines that further information is needed to complete the diagnostics. The system involves interaction between low level diagnostic software (120) associated with the machine and high level diagnostic software (140) located at the remote site (70).

摘要翻译： 通过减少执行诊断所需的数据量，可以提高RIC远程诊断系统的有效性。 更具体地，远程监视的机器（10）获取关键性能参数的数据摘要，并将数据摘要发送到远程服务器（95）。 远程服务器分析数据摘要，如果远程服务器确定需要进一步的信息来完成诊断，则可以在特定区域查询更具体的非易失性存储器数据。 该系统涉及与机器相关联的低级诊断软件（120）与位于远程站点（70）的高级诊断软件（140）之间的交互。