Host device and control method thereof and control method of image forming apparatus
    1.
    发明公开
    Host device and control method thereof and control method of image forming apparatus 审中-公开
    Hostvorrichtung und Steuerverfahrendafürsowie Steuerverfahren einer Bilderzeugungsvorrichtung

    公开(公告)号:EP2420963A1

    公开(公告)日:2012-02-22

    申请号:EP11177693.6

    申请日:2011-08-16

    发明人: Kong, Tae Kook

    摘要: A host device is configured to upload a message informing of a status of the image forming apparatus to a network service which allows users to share messages on a website. This allows an administrator of the image forming apparatus device to manage the image forming apparatus, irrespective of time and place, by simply accessing the website of a service server providing the network service, which enables more efficient management of the image forming apparatus.

    摘要翻译: 主机设备被配置为将通知图像形成装置的状态的消息上传到允许用户在网站上共享消息的网络服务。 这允许图像形成装置设备的管理员通过简单地访问提供网络服务的服务服务器的网站来管理图像形成装置,而不管时间和地点,其使得能够更有效地管理图像形成装置。

    IMAGE FORMING DEVICE MANAGEMENT SYSTEM
    2.
    发明授权
    IMAGE FORMING DEVICE MANAGEMENT SYSTEM 失效
    管理系统的成像设备

    公开(公告)号:EP0768582B1

    公开(公告)日:2003-04-23

    申请号:EP96907706.4

    申请日:1996-03-29

    发明人: OGURA, Masaaki

    摘要: When a work start instructing means (A) instructs the start of maintenance work, a work starting information transmitting means (B) transmits work starting information to a management device (service center) and, when a work termination instructing means (C) instructs the termination of maintenance work, a work terminating information transmitting means (D) transmits work terminating information to the management device. If the work termination instructing means (C) does not instruct the termination of maintenance work even when the time measured by means of a time measuring means (E) which is started to measure time when the work start instructing means (A) instructs the start of maintenance work reaches a prescribed value, an automatic work termination information transmitting means (F) automatically transmits the work termination information to the management device. Therefore, the communication between a serviceman and the service center before starting and after terminating the maintenance work on an image forming device by the serviceman at the place of a customer can be made smoothly at any time.

    Automatic service requests over the world wide web
    3.
    发明公开
    Automatic service requests over the world wide web 失效
    通过万维网自动提供服务请求

    公开(公告)号:EP0843229A3

    公开(公告)日:1998-07-08

    申请号:EP97307545.0

    申请日:1997-09-25

    IPC分类号: G03G15/00

    摘要: Status information concerning a condition of a network peripheral device (11) connected to a network (15,6,19,20) is automatically communicated to a remote service organization (1,3,7,8). First, a condition of the network peripheral device is detected. Then, in response to the detected condition, status information is automatically obtained, the status information corresponding to the detected condition. Finally, upon obtaining the status information, a packet is automatically transmitted to the remote service organization (1,3,7,8) via the network (6,15,19,20), the packet containing the status information.

    摘要翻译: 关于连接到网络(15,6,19,20)的网络外围设备(11)的状态的状态信息被自动传送给远程服务组织(1,3,7,8)。 首先,检测网络外围设备的状况。 然后,响应于检测到的状态,自动获得状态信息,状态信息对应于检测到的状态。 最后,在获得状态信息后,数据包通过网络(6,15,19,20)自动发送到远程服务组织(1,3,7,8),该数据包包含状态信息。

    Interactive diagnostic data transfer system for remote diagnostics
    6.
    发明公开
    Interactive diagnostic data transfer system for remote diagnostics 失效
    用于远程诊断的交互式诊断数据传输系统。

    公开(公告)号:EP0599606A3

    公开(公告)日:1995-09-27

    申请号:EP93309340.3

    申请日:1993-11-23

    申请人: XEROX CORPORATION

    IPC分类号: G06F11/22 G03G15/00

    摘要: The effectiveness of a RIC remote diagnostics system is improved by reducing the quantity of data required to perform diagnostics. More specifically, a machine (10) being remotely monitored acquires a data summary of key performance parameters and transmits the data summary to a remote server (95). The remote server analyzes the data summary and can query for more specific non- volatile memory data in specific areas if the remote server determines that further information is needed to complete the diagnostics. The system involves interaction between low level diagnostic software (120) associated with the machine and high level diagnostic software (140) located at the remote site (70).

    Interactive diagnostic data transfer system for remote diagnostics
    7.
    发明公开
    Interactive diagnostic data transfer system for remote diagnostics 失效
    InteraktivesDiagnosedatenübertragungssystemfürFerndiagnose。

    公开(公告)号:EP0599606A2

    公开(公告)日:1994-06-01

    申请号:EP93309340.3

    申请日:1993-11-23

    申请人: XEROX CORPORATION

    IPC分类号: G06F11/22 G03G15/00

    摘要: The effectiveness of a RIC remote diagnostics system is improved by reducing the quantity of data required to perform diagnostics. More specifically, a machine (10) being remotely monitored acquires a data summary of key performance parameters and transmits the data summary to a remote server (95). The remote server analyzes the data summary and can query for more specific non- volatile memory data in specific areas if the remote server determines that further information is needed to complete the diagnostics. The system involves interaction between low level diagnostic software (120) associated with the machine and high level diagnostic software (140) located at the remote site (70).

    摘要翻译: 通过减少执行诊断所需的数据量,可以提高RIC远程诊断系统的有效性。 更具体地,远程监视的机器(10)获取关键性能参数的数据摘要,并将数据摘要发送到远程服务器(95)。 远程服务器分析数据摘要,如果远程服务器确定需要进一步的信息来完成诊断,则可以在特定区域查询更具体的非易失性存储器数据。 该系统涉及与机器相关联的低级诊断软件(120)与位于远程站点(70)的高级诊断软件(140)之间的交互。

    SYSTEM AND METHOD FOR REMOTELY SERVICING AN INDUSTRIAL PRINTER
    8.
    发明公开
    SYSTEM AND METHOD FOR REMOTELY SERVICING AN INDUSTRIAL PRINTER 审中-公开
    远程维护工业打印机的系统和方法

    公开(公告)号:EP3204826A1

    公开(公告)日:2017-08-16

    申请号:EP15781545.7

    申请日:2015-10-06

    IPC分类号: G03G15/00

    摘要: A method and system for remote servicing of an industrial printer (110) includes obtaining, on a processor, sensor data that indicates values output by sensors (170) configured to measure physical phenomena related to a plurality of components (160) of the industrial printer. Also obtained, on the processor, is parameter data that indicates values for parameters that indicate user settings (184) for operation of the industrial printer. It is determined, on the processor, a service issue related to the industrial printer based on the sensor data and the parameter data, It is also determined, at least in part on the processor, an action to be performed on the industrial printer in response to the service issue. Furthermore, the action is caused to be initiated. In some embodiments, the action is initiated at one facility different from a facility where the industrial printer is located.

    摘要翻译: 一种用于工业打印机的远程服务的方法和系统包括:在处理器上获得传感器数据,该传感器数据指示由被配置为测量与工业打印机的多个部件相关的物理现象的传感器输出的值。 在处理器上还获得参数数据,其指示用于指示用于工业打印机的操作的用户设置的参数值。 在处理器上基于传感器数据和参数数据确定与工业打印机相关的服务问题,并且还至少部分地在处理器上确定要在工业打印机上执行的动作 到服务问题。 此外; 该行动是引发启动。 在一些实施例中,动作在与工业打印机所在的设施不同的一个设施处开始。

    Remote management and network access control of printing devices within secure networks
    9.
    发明公开
    Remote management and network access control of printing devices within secure networks 审中-公开
    恩茨维尔肯和Netzwerkzugangssteuerung von Druckvorrichtungen在sicheren Netzwerken

    公开(公告)号:EP2284685A2

    公开(公告)日:2011-02-16

    申请号:EP10166953.9

    申请日:2010-06-23

    发明人: Woo, James

    IPC分类号: G06F3/12

    摘要: Systems and methods are disclosed for enabling remote management of printing devices and for providing access control of printing devices within secure health policy based networks. A printing device (102) transmits device status information to a status server (104) and operational health information to a compliance server (106). The compliance server receives a health policy for the network from the status server. The compliance server evaluates the operational health information using the health policy and configures the printing device for operations within a secure portion of the network if the operational health information is in compliance with the health policy.

    摘要翻译: 公开了用于实现打印设备的远程管理和用于在基于安全健康策略的网络内提供打印设备的访问控制的系统和方法。 打印设备(102)将设备状态信息发送到状态服务器(104)和操作健康信息到合规服务器(106)。 合规服务器从状态服务器接收网络的运行状况策略。 合规性服务器使用健康策略来评估运行健康信息,并且如果运行健康信息符合健康策略,则将打印设备配置为在网络的安全部分内进行操作。

    Recording system, recording medium, and recording device
    10.
    发明公开
    Recording system, recording medium, and recording device 审中-公开
    记录系统,记录介质和记录装置

    公开(公告)号:EP1983422A3

    公开(公告)日:2010-12-08

    申请号:EP08007385.1

    申请日:2008-04-15

    IPC分类号: G06F3/12

    摘要: Recording data generated by a recording data generation PC (100) is divided by recording data sending PCs (110, 120) and is sent to corresponding recording devices (210, 220). The recording devices (210, 220) record the received divided recording data on a common recording medium (130). If a recording error has occurred on one of the recording devices, the error is notified to the recording data generation PC via the recording data sending PC and a recording stop instructions are issued from the recording data generation PC to all recording devices. When the recording stop instruction is received, each recording device sends the recording page number at that time to the recording data generation PC. The recording data generation PC determines a desired recording page number from the recording page numbers acquired from the recording devices, acquires the recording data from a recording database, converts the acquired recording data to display data, and displays it on a display device. This configuration allows a recording system, in which the recording devices are combined to record on a common recording medium, to correctly and automatically identify a page where the error has occurred.