公开(公告)号：US09288309B1

公开(公告)日：2016-03-15

申请号：US14036798

申请日：2013-09-25

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Lee Yeager ,  Ajit Kumar ,  Jon Russell Jay ,  Joseph Daniel Sullivan

IPC: H04M7/00 ,  H04M3/22

CPC classification number: H04W40/12 ,  H04M3/2227 ,  H04M3/2236 ,  H04M3/5175 ,  H04M15/8044 ,  H04W40/20

Abstract: Disclosed are various embodiments for a call routing application. Routes are evaluated according to aggregated call quality data with respect to a call endpoint. A route is selected according to the evaluation, call costs, or other criteria. A call is then routed via the route to the call endpoint.

Abstract translation: 公开了用于呼叫路由应用的各种实施例。 根据呼叫端点的聚合呼叫质量数据来评估路由。 根据评估，通话费用或其他标准选择路由。 然后通过路由将呼叫路由到呼叫端点。

公开(公告)号：US20170245196A1

公开(公告)日：2017-08-24

申请号：US15593283

申请日：2017-05-11

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Lee Yeager ,  Ajit Kumar ,  Jon Russell Jay ,  Joseph Daniel Sullivan

IPC: H04W40/12 ,  H04M15/00 ,  H04W40/20 ,  H04M3/22

CPC classification number: H04W40/12 ,  H04M3/2227 ,  H04M3/2236 ,  H04M3/5175 ,  H04M15/8044 ,  H04W40/20

Abstract: Disclosed are various embodiments for a call routing application. Routes are evaluated according to selection scores of call routes. The selection scores are calculated based on weighted call quality data corresponding to past calls on the call routes. A call route is selected according to an evaluation including call costs or other criteria. A call is then routed via the selected call route to the call endpoint.

公开(公告)号：US09674765B2

公开(公告)日：2017-06-06

申请号：US15043046

申请日：2016-02-12

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Lee Yeager ,  Ajit Kumar ,  Jon Russell Jay ,  Joseph Daniel Sullivan

IPC: H04M7/00 ,  H04W40/12 ,  H04M3/22 ,  H04M15/00 ,  H04W40/20 ,  H04M3/51

CPC classification number: H04W40/12 ,  H04M3/2227 ,  H04M3/2236 ,  H04M3/5175 ,  H04M15/8044 ,  H04W40/20

Abstract: Disclosed are various embodiments for a call routing application. Routes are evaluated according to aggregated call quality data with respect to a call endpoint. A route is selected according to the evaluation, call costs, or other criteria. A call is then routed via the route to the call endpoint.

公开(公告)号：US20160165513A1

公开(公告)日：2016-06-09

申请号：US15043046

申请日：2016-02-12

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Lee Yeager ,  Ajit Kumar ,  Jon Russell Jay ,  Joseph Daniel Sullivan

IPC: H04W40/12 ,  H04M15/00 ,  H04W40/20 ,  H04M3/22

CPC classification number: H04W40/12 ,  H04M3/2227 ,  H04M3/2236 ,  H04M3/5175 ,  H04M15/8044 ,  H04W40/20

Abstract: Disclosed are various embodiments for a call routing application. Routes are evaluated according to aggregated call quality data with respect to a call endpoint. A route is selected according to the evaluation, call costs, or other criteria. A call is then routed via the route to the call endpoint.

Abstract translation: 公开了用于呼叫路由应用的各种实施例。 根据呼叫端点的聚合呼叫质量数据来评估路由。 根据评估，通话费用或其他标准选择路由。 然后通过路由将呼叫路由到呼叫端点。

公开(公告)号：US10178600B2

公开(公告)日：2019-01-08

申请号：US15593283

申请日：2017-05-11

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Lee Yeager ,  Ajit Kumar ,  Jon Russell Jay ,  Joseph Daniel Sullivan

IPC: H04M3/22 ,  H04M3/51 ,  H04M15/00 ,  H04W40/12 ,  H04W40/20

Abstract: Disclosed are various embodiments for a call routing application. Routes are evaluated according to selection scores of call routes. The selection scores are calculated based on weighted call quality data corresponding to past calls on the call routes. A call route is selected according to an evaluation including call costs or other criteria. A call is then routed via the selected call route to the call endpoint.