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公开(公告)号：US11508361B2
公开(公告)日：2022-11-22
申请号：US16889420
申请日：2020-06-01
Applicant: Amazon Technologies, Inc.
Inventor： Isaac Joseph Madwed , Julia Kennedy Nemer , Joo-Kyung Kim , Nikko Strom , Steven Mack Saunders , Laura Maggia Panfili , Anna Caitlin Jentoft , Sungjin Lee , David Thomas , Young-Bum Kim , Pablo Cesar Ganga , Chenlei Guo , Shuting Tang , Zhenyu Yao
Abstract: Described herein is a system for responding to a frustrated user with a response determined based on spoken language understanding (SLU) processing of a user input. The system detects user frustration and responds to a repeated user input by confirming an action to be performed or presenting an alternative action, instead of performing the action responsive to the user input. The system also detects poor audio quality of the captured user input, and responds by requesting the user to repeat the user input. The system processes sentiment data and signal quality data to respond to user inputs.
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公开(公告)号：US11380308B1
公开(公告)日：2022-07-05
申请号：US16714417
申请日：2019-12-13
Applicant: Amazon Technologies, Inc.
Inventor： Rajesh Kumar Pandey , Ruhi Sarikaya , Shubham Katiyar , Arun Kumar Thenappan , Isaac Joseph Madwed , Jihwan Lee , David Thomas , Julia Kennedy Nemer , Mohamed Farouk AbdelHady , Joe Pemberton , Young-Bum Kim , Prasha Shrestha , Hao Yuan
Abstract: Devices and techniques are generally described for using user feedback to determine routing decisions in a speech processing system. In various examples, first data representing a first utterance may be received. Second data representing a first semantic interpretation of the first utterance may be determined. A first intent data processing application may be selected for processing the second data. Feedback data may be determined related to the first intent data processing application processing the second data. Third data representing a semantic interpretation of a second utterance may be received, wherein the first semantic interpretation is the same as the second semantic interpretation. A second intent data processing application may be determined for processing the third data based at least in part on the feedback data.
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公开(公告)号：US11289075B1
公开(公告)日：2022-03-29
申请号：US16714497
申请日：2019-12-13
Applicant: Amazon Technologies, Inc.
Inventor： Rajesh Kumar Pandey , Ruhi Sarikaya , Shubham Katiyar , Arun Kumar Thenappan , Isaac Joseph Madwed , Jihwan Lee , David Thomas , Julia Kennedy Nemer , Mohamed Farouk AbdelHady , Joe Pemberton , Young-Bum Kim , Hao Yuan , Prasha Shrestha
Abstract: Devices and techniques are generally described for using user feedback to determine routing decisions in a speech processing system. In various examples, first data representing a first utterance may be received. Second data representing a first semantic interpretation of the first utterance may be determined. A first intent data processing application may be selected for processing the second data. Feedback data may be determined related to the first intent data processing application processing the second data. Third data representing a semantic interpretation of a second utterance may be received, wherein the first semantic interpretation is the same as the second semantic interpretation. A second intent data processing application may be determined for processing the third data based at least in part on the feedback data.
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公开(公告)号：US12243530B2
公开(公告)日：2025-03-04
申请号：US18411516
申请日：2024-01-12
Applicant: Amazon Technologies, Inc.
Inventor： Rohin Dabas , Troy Dean Schuring , Rashmi Tonge , Michael James Montgomery , Kevindra Pal Singh , Adam Baran , David Thomas , Nnenna Eleanya Okwara
IPC: G10L15/22 , G10L15/18 , G10L15/30 , G10L15/183
Abstract: Described herein is a system for enabling a user to perform complex goals using multiple skills/applications of an intelligent assistant device. Skills may register as consumers of an action or providers of an action, and the consumer skills may be configured to invoke provider skills to perform actions. The system receives a request to perform an action from a skill along with some action data. The system validates the action data, selects another skill to perform the action, and forwards the request to the selected skill to perform the action.
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公开(公告)号：US20240185852A1
公开(公告)日：2024-06-06
申请号：US18411516
申请日：2024-01-12
Applicant: Amazon Technologies, Inc.
Inventor： Rohin Dabas , Troy Dean Schuring , Rashmi Tonge , Michael James Montgomery , Kevindra Pal Singh , Adam Baran , David Thomas , Nnenna Eleanya Okwara
IPC: G10L15/22 , G10L15/18 , G10L15/183 , G10L15/30
CPC classification number: G10L15/22 , G10L15/1815 , G10L15/30 , G10L15/1822 , G10L15/183 , G10L2015/223 , G10L2015/228
Abstract: Described herein is a system for enabling a user to perform complex goals using multiple skills/applications of an intelligent assistant device. Skills may register as consumers of an action or providers of an action, and the consumer skills may be configured to invoke provider skills to perform actions. The system receives a request to perform an action from a skill along with some action data. The system validates the action data, selects another skill to perform the action, and forwards the request to the selected skill to perform the action.
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Patent Agency Ranking
公开(公告)号：US20230119954A1
公开(公告)日：2023-04-20
申请号：US17974677
申请日：2022-10-27
Applicant: Amazon Technologies, Inc.
Inventor： Isaac Joseph Madwed , Julia Kennedy Nemer , Joo-Kyung Kim , Nikko Strom , Steven Mack Saunders , Laura Maggia Panfili , Anna Caitlin Jentoft , Sungjin Lee , David Thomas , Young-Bum Kim , Pablo Cesar Ganga , Chenlei Guo , Shuting Tang , Zhenyu Yao
Abstract: Described herein is a system for responding to a frustrated user with a response determined based on spoken language understanding (SLU) processing of a user input. The system detects user frustration and responds to a repeated user input by confirming an action to be performed or presenting an alternative action, instead of performing the action responsive to the user input. The system also detects poor audio quality of the captured user input, and responds by requesting the user to repeat the user input. The system processes sentiment data and signal quality data to respond to user inputs.
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公开(公告)号：US20230115420A1
公开(公告)日：2023-04-13
申请号：US17945320
申请日：2022-09-15
Applicant: Amazon Technologies, Inc.
Inventor： Rohin Dabas , Troy Dean Schuring , Rashmi Tonge , Michael James Montgomery , Kevindra Pal Singh , Adam Baran , David Thomas , Nnenna Eleanya Okwara
Abstract: Described herein is a system for enabling a user to perform complex goals using multiple skills/applications of an intelligent assistant device. Skills may register as consumers of an action or providers of an action, and the consumer skills may be configured to invoke provider skills to perform actions. The system receives a request to perform an action from a skill along with some action data. The system validates the action data, selects another skill to perform the action, and forwards the request to the selected skill to perform the action.
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公开(公告)号：US11455987B1
公开(公告)日：2022-09-27
申请号：US16294747
申请日：2019-03-06
Applicant: Amazon Technologies, Inc.
Inventor： Rohin Dabas , Troy Dean Schuring , Rashmi Tonge , Michael James Montgomery , Kevindra Pal Singh , Adam Baran , David Thomas , Nnenna Eleanya Okwara
Abstract: Described herein is a system for enabling a user to perform complex goals using multiple skills/applications of an intelligent assistant device. Skills may register as consumers of an action or providers of an action, and the consumer skills may be configured to invoke provider skills to perform actions. The system receives a request to perform an action from a skill along with some action data. The system validates the action data, selects another skill to perform the action, and forwards the request to the selected skill to perform the action.
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公开(公告)号：US20210375272A1
公开(公告)日：2021-12-02
申请号：US16889420
申请日：2020-06-01
Applicant: Amazon Technologies, Inc.
Inventor： Isaac Joseph Madwed , Julia Kennedy Nemer , Joo-Kyung Kim , Nikko Strom , Steven Mack Saunders , Laura Maggia Panfili , Anna Caitlin Jentoft , Sungjin Lee , David Thomas , Young-Bum Kim , Pablo Cesar Ganga , Chenlei Guo , Shuting Tang , Zhenyu Yao
Abstract: Described herein is a system for responding to a frustrated user with a response determined based on spoken language understanding (SLU) processing of a user input. The system detects user frustration and responds to a repeated user input by confirming an action to be performed or presenting an alternative action, instead of performing the action responsive to the user input. The system also detects poor audio quality of the captured user input, and responds by requesting the user to repeat the user input. The system processes sentiment data and signal quality data to respond to user inputs.
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公开(公告)号：US11721330B1
公开(公告)日：2023-08-08
申请号：US16559952
申请日：2019-09-04
Applicant: Amazon Technologies, Inc.
Inventor： Rajesh Kumar Pandey , Julia Kennedy Nemer , David Thomas , Isaac Joseph Madwed , Rashmi Tonge
CPC classification number: G10L15/22 , G10L13/00 , G10L15/26 , G10L15/32 , G10L17/00 , G10L2015/223 , G10L2015/227 , G10L2015/228
Abstract: Techniques for intelligently selecting a component to execute with respect to a natural language user input are described. A natural language processing (NLP) system may receive first data representing a natural language input. The NLP system may determine first and second scores representing first and second confidences that first and second components are to be invoked to perform actions responsive to the natural language input, respectively. Based on the first and second scores, the NLP system may determine further information is needed to determine which of the first or second component is to be invoked. The NLP system may query a user for the further information. Based on the further information, the NLP system may determine third and fourth scores representing third and fourth confidences that the first and second components are to be invoked to perform actions responsive to the natural language input, respectively. The NLP system may determine the third score is greater than the fourth score and, based thereon, cause the first component to perform an action responsive to the original natural language input.
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