公开(公告)号：US11379772B2

公开(公告)日：2022-07-05

申请号：US16984938

申请日：2020-08-04

Applicant: NICE LTD.

Inventor： Eitan Oberman ,  Adi Levinshtein ,  Eran Roseberg

IPC: G06Q10/00 ,  G06Q10/06 ,  G06Q10/10

Abstract: A system and method may determine, e.g. for suggestion to an automation designer, a next action in an automation sequence of actions being created. The automation sequence may include actions executed by a computer system which substitute for actions taken by a user operating a computer system. A sequence of actions may be received, a database of action sequences may be searched for a set of action sequences corresponding to the sequence of actions, and the next action may be presented or determined as being the for example a subsequent new action immediately after the last action matching any action from the received sequence of actions in an action sequence in the set of action sequences.