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    Digital image analysis of social media posts using machine learning models for sentiment identification and recommended actions
    1.
    发明授权
    Digital image analysis of social media posts using machine learning models for sentiment identification and recommended actions 有权

    公开(公告)号：US12277395B2

    公开(公告)日：2025-04-15

    申请号：US18156050

    申请日：2023-01-18

    Applicant: NICE LTD.

    Inventor： Lior Intrator ,  Dalya Bell ,  Tal Haguel ,  Neta Rosenfeld ,  Yonatan Rosen ,  Koren Gershoni

    IPC: G06F40/30 ,  G06Q50/00 ,  G06V30/14 ,  G06V30/262

    Abstract: A machine learning (ML) system and methods are provided that are configured to correlate text data with corresponding image data for image sentiment analysis. The system includes a processor and a computer readable medium operably coupled thereto, the computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, to perform image processing operations which include receiving image data for an image posted on a social networking platform, determining whether there is text data, performing image data extraction operations, analyzing the text data, determining and combining a score for the image and text data, determining an image sentiment or a text sentiment, calculating weighted metrics based on the image sentiment or the text sentiment, determining historical customer data interactions of the customer, and recommending one or more actions based on the weighted metrics.

    Biometric authentication through voice print categorization using artificial intelligence
    2.
    发明授权
    Biometric authentication through voice print categorization using artificial intelligence 有权

    公开(公告)号：US11756555B2

    公开(公告)日：2023-09-12

    申请号：US17313040

    申请日：2021-05-06

    Applicant: NICE LTD.

    Inventor： Natan Katz ,  Tal Haguel

    IPC: G10L17/06 ,  G10L17/04 ,  G06N3/04 ,  G10L19/00 ,  G10L17/18

    CPC classification number: G10L17/06 ,  G06N3/04 ,  G10L17/04 ,  G10L17/18 ,  G10L19/00

    Abstract: A system is provided to categorize voice prints during a voice authentication. The system includes a processor and a computer readable medium operably coupled thereto, to perform voice authentication operations which include receiving an enrollment of a user in the biometric authentication system, requesting a first voice print comprising a sample of a voice of the user, receiving the first voice print of the user during the enrollment, accessing a plurality of categorizations of the voice prints for the voice authentication, wherein each of the plurality of categorizations comprises a portion of the voice prints based on a plurality of similarity scores of distinct voice prints in the portion to a plurality of other voice prints, determining, using a hidden layer of a neural network, one of the plurality of categorizations for the first voice print, and encoding the first voice print with the one of the plurality of categorizations.

    Method and system for streaming a media file during a concurrent transcoding thereof
    3.
    发明授权
    Method and system for streaming a media file during a concurrent transcoding thereof 有权

    公开(公告)号：US10834441B2

    公开(公告)日：2020-11-10

    申请号：US16750029

    申请日：2020-01-23

    Applicant: NICE LTD

    Inventor： Reuven Kandov ,  Tal Haguel

    IPC: H04N21/2343 ,  H04N21/2387 ,  H04N21/845 ,  H04N21/472 ,  H04N21/432

    Abstract: A method includes receiving from a user a request to play a media file on a media player operating on a client terminal, where the media file is coded with a first coding format incompatible with the media player. The media file is transcoded from the first coding format to a transcoded media file in a second coding format compatible with the media player, and streaming the transcoded media file over a communication network to the media player concurrently during transcoding by transcoding a data chunk from a plurality of data chunks related to the media file respectively to a transcoded data fragment. The transcoded data fragment is sent for stream viewing on the media player while transcoding a next data chunk from said plurality of data chunks. The transcoded data fragments are written to the transcoded media file and stored in a memory.

    METHOD AND SYSTEM FOR STREAMING A MEDIA FILE DURING A CONCURRENT TRANSCODING THEREOF
    5.
    发明申请
    METHOD AND SYSTEM FOR STREAMING A MEDIA FILE DURING A CONCURRENT TRANSCODING THEREOF 审中-公开

    公开(公告)号：US20190208241A1

    公开(公告)日：2019-07-04

    申请号：US15859669

    申请日：2018-01-01

    Applicant: NICE LTD

    Inventor： Reuven Kandov ,  Tal Haguel

    IPC: H04N21/2343 ,  H04N21/2387 ,  H04N21/432

    CPC classification number: H04N21/234309 ,  H04N21/2387 ,  H04N21/4325

    Abstract: A method includes receiving from a user a request to play a media file on a media player operating on a client terminal, where the media file is coded with a first coding format incompatible with the media player. The media file is transcoded from the first coding format to a transcoded media file in a second coding format compatible with the media player, and streaming the transcoded media file over a communication network to the media player concurrently during transcoding by transcoding a data chunk from a plurality of data chunks related to the media file respectively to a transcoded data fragment. The transcoded data fragment is sent for stream viewing on the media player while transcoding a next data chunk from said plurality of data chunks. The transcoded data fragments are written to the transcoded media file and stored in a memory.

    Artificial intelligence model for predicting playback of media data
    8.
    发明授权
    Artificial intelligence model for predicting playback of media data 有权

    公开(公告)号：US11604825B2

    公开(公告)日：2023-03-14

    申请号：US16927388

    申请日：2020-07-13

    Applicant: NICE LTD.

    Inventor： Natan Katz ,  Shem Tov Shay Levy ,  Tal Haguel

    IPC: G06F16/735 ,  H04N21/45 ,  H04N21/414 ,  G06N3/08 ,  G06N3/045

    Abstract: A system is provided to predict requested playbacks of media files by users from a media storage system. The system includes a processor and a computer readable medium operably coupled thereto, to perform predictive playback operations which include accessing an AI model and a media file comprising metadata associated with generating the media file, generating a predictive score for a playback of the media file based on the AI model and the metadata, comparing the predictive score to a threshold required to transcode the media file into a playback format prior to the playback, predicting the playback based on the comparing, determining a predicted playback time of the media file based on the metadata for the media file, and transcoding the media file into the playback format prior to the predicted playback time.

    SYSTEM AND METHOD FOR VOICE BIOMETRICS AUTHENTICATION
    9.
    发明申请
    SYSTEM AND METHOD FOR VOICE BIOMETRICS AUTHENTICATION 有权

    公开(公告)号：US20220375461A1

    公开(公告)日：2022-11-24

    申请号：US17325886

    申请日：2021-05-20

    Applicant: Nice Ltd.

    Inventor： Natan KATZ ,  Ori Akstein ,  Tal Haguel

    IPC: G10L15/16 ,  G10L15/06 ,  G06N3/08

    Abstract: A system and method for authenticating an identity may include generating a first generic representation representing a stored audio content, generating a second generic representation representing input audio content, and, providing the first and second generic representations to a voice biometrics unit adapted to authenticate an identity based on the first and second generic representations.

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