Method And Apparatus For SLA Management In Distributed Cloud Environments

    公开(公告)号:US20210067419A1

    公开(公告)日:2021-03-04

    申请号:US16644146

    申请日:2017-09-05

    Abstract: Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement violation for a service provided to one tenant of the plurality of tenants, wherein the possible Service Level Agreement violation is related to performance or security requirements; and automatically mitigating the possible Service Level Agreement violation with cooperation with at least one of a cloud manager and a security management system of the cloud provider. The possible Service Level Agreement violation can involve a possible confliction between performance requirements and security requirements, and mitigating the possible Service Level Agreement violation comprises resolving the possible confiction for self-healing. Methods for an automatic Service Level Agreement update is also provided.

    Method and apparatus for SLA management in distributed cloud environments

    公开(公告)号:US11729072B2

    公开(公告)日:2023-08-15

    申请号:US16644146

    申请日:2017-09-05

    CPC classification number: H04L41/5019 H04L67/10

    Abstract: Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement violation for a service provided to one tenant of the plurality of tenants, wherein the possible Service Level Agreement violation is related to performance or security requirements; and automatically mitigating the possible Service Level Agreement violation with cooperation with at least one of a cloud manager and a security management system of the cloud provider. The possible Service Level Agreement violation can involve a possible confliction between performance requirements and security requirements, and mitigating the possible Service Level Agreement violation comprises resolving the possible confiction for self-healing. Methods for an automatic Service Level Agreement update is also provided.

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