公开(公告)号：US20210067419A1

公开(公告)日：2021-03-04

申请号：US16644146

申请日：2017-09-05

Applicant: Nokia Solutions and Networks Oy

Inventor： Iris Adam ,  Jing Ping ,  Stephane Mahieu

IPC: H04L12/24 ,  H04L29/08

Abstract: Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement violation for a service provided to one tenant of the plurality of tenants, wherein the possible Service Level Agreement violation is related to performance or security requirements; and automatically mitigating the possible Service Level Agreement violation with cooperation with at least one of a cloud manager and a security management system of the cloud provider. The possible Service Level Agreement violation can involve a possible confliction between performance requirements and security requirements, and mitigating the possible Service Level Agreement violation comprises resolving the possible confiction for self-healing. Methods for an automatic Service Level Agreement update is also provided.

公开(公告)号：US11729072B2

公开(公告)日：2023-08-15

申请号：US16644146

申请日：2017-09-05

Applicant: Nokia Solutions and Networks Oy

Inventor： Iris Adam ,  Jing Ping ,  Stephane Mahieu

IPC: G06F15/16 ,  H04L41/5019 ,  H04L67/10

CPC classification number: H04L41/5019 ,  H04L67/10

Abstract: Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement violation for a service provided to one tenant of the plurality of tenants, wherein the possible Service Level Agreement violation is related to performance or security requirements; and automatically mitigating the possible Service Level Agreement violation with cooperation with at least one of a cloud manager and a security management system of the cloud provider. The possible Service Level Agreement violation can involve a possible confliction between performance requirements and security requirements, and mitigating the possible Service Level Agreement violation comprises resolving the possible confiction for self-healing. Methods for an automatic Service Level Agreement update is also provided.