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    Method for detecting an issue with an industrial printer
    1.
    发明授权
    Method for detecting an issue with an industrial printer 有权

    公开(公告)号：US12153368B2

    公开(公告)日：2024-11-26

    申请号：US18266152

    申请日：2021-12-10

    Applicant: Videojet Technologies Inc.

    Inventor： Robert Weaver ,  Fred Susi ,  Michael John McCormick

    IPC: G03G15/00 ,  G06F3/12

    Abstract: There is provided a computer implemented method comprising, receiving data associated with an industrial printer, the industrial printer operating on a print line and executing a print job, determining, based on the data associated with the industrial printer, an issue associated with the industrial printer, determining, based on the issue, whether the industrial printer requires remedial action or if the industrial printer can continue to be operated with the issue.

    System and method for marking substrates within improved line recovery time
    5.
    发明授权
    System and method for marking substrates within improved line recovery time 有权

    公开(公告)号：US12019501B2

    公开(公告)日：2024-06-25

    申请号：US17618772

    申请日：2020-06-12

    Applicant: Videojet Technologies Inc.

    Inventor： Robert Weaver ,  John P. Folkers ,  Fred Susi ,  Robert Smith

    IPC: G06F11/07 ,  G06F3/12 ,  G06Q10/20

    CPC classification number: G06F11/0733 ,  G06F3/121 ,  G06F3/1234 ,  G06F3/1282 ,  G06Q10/20

    Abstract: A system having a plurality of marking and/or coding devices and a computing system coupled to the devices and having processor configured to: receive sensor data associated with each device; and store printer metadata and batch job metadata in a backup file for each device. The processor is configured to classify a fault condition of a respective one device based on one or more of received sensor data, device self-test data, current operational data and historical device condition data. The processor is configured to determine autonomously a repair process recommendation in response to the classified fault condition and based on an estimated time to repair (ETR) the device using a self-repair recovery process relative to a line recovery time (LRT) threshold. The processor is configured to recommend as the repair process recommendation the self-repair recovery process in response to the ETR being less than or equal to the LRT threshold.

    SYSTEM AND METHOD FOR MARKING SUBSTRATES WITHIN IMPROVED LINE RECOVERY TIME
    6.
    发明申请
    SYSTEM AND METHOD FOR MARKING SUBSTRATES WITHIN IMPROVED LINE RECOVERY TIME 有权

    公开(公告)号：US20220261303A1

    公开(公告)日：2022-08-18

    申请号：US17618772

    申请日：2020-06-12

    Applicant: Videojet Technologies Inc.

    Inventor： Robert Weaver ,  John P. Folkers ,  Fred Susi ,  Robert Smith

    IPC: G06F11/07 ,  G06F3/12 ,  G06Q10/00

    Abstract: A system having a plurality of marking and/or coding devices and a computing system coupled to the devices and having processor configured to: receive sensor data associated with each device; and store printer metadata and batch job metadata in a backup file for each device. The processor is configured to classify a fault condition of a respective one device based on one or more of received sensor data, device self-test data, current operational data and historical device condition data. The processor is configured to determine autonomously a repair process recommendation in response to the classified fault condition and based on an estimated time to repair (ETR) the device using a self-repair recovery process relative to a line recovery time (LRT) threshold. The processor is configured to recommend as the repair process recommendation the self-repair recovery process in response to the ETR being less than or equal to the LRT threshold.

    System and method for remotely servicing an industrial printer
    7.
    发明授权
    System and method for remotely servicing an industrial printer 有权
    用于远程维护工业打印机的系统和方法

    公开(公告)号：US09524132B2

    公开(公告)日：2016-12-20

    申请号：US14876062

    申请日：2015-10-06

    Applicant: VIDEOJET TECHNOLOGIES INC.

    Inventor： Robert Weaver ,  Robert Neagle

    IPC: G06F3/12 ,  G06K15/02 ,  G03G15/00 ,  B41J2/165 ,  B41J2/02

    CPC classification number: G06F3/1234 ,  B41J2/02 ,  B41J2/165 ,  B41J2002/16573 ,  G03G15/502 ,  G03G15/5079 ,  G03G2215/00113 ,  G06F3/121 ,  G06F3/1217 ,  G06F3/1287 ,  G06F3/1294 ,  G06K15/02

    Abstract: A method and system for remote servicing of an industrial printer includes obtaining, on a processor, sensor data that indicates values output by a sensors configured to measure physical phenomena related to a plurality of components of the industrial printer. Also obtained, on the processor, is parameter data that indicates values for parameters that indicate user settings for operation of the industrial printer. It is determined, on the processor, a service issue related to the industrial printer based on the sensor data and the parameter data, It is also determined, at least in part on the processor, an action to be performed on the industrial printer in response to the service issue. Furthermore; the action is caused to be initiated. In some embodiments, the action is initiated at one facility different from a facility where the industrial printer is located.

    Abstract translation: 一种用于工业打印机的远程服务的方法和系统包括在处理器上获得指示由被配置为测量与工业打印机的多个部件相关的物理现象的传感器输出的值的传感器数据。 在处理器上还获得指示指示用于工业打印机的操作的用户设置的参数的值的参数数据。 在处理器上，基于传感器数据和参数数据确定与工业打印机相关的服务问题，还至少部分地在处理器上确定响应于在工业打印机上执行的动作 服务问题。 此外; 该动作被启动。 在一些实施例中，该动作在与工业打印机所在的设施不同的一个设施处开始。

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