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    SYSTEMS AND METHODS FOR GENERATING AND CURATING TASKS
    1.
    发明申请
    SYSTEMS AND METHODS FOR GENERATING AND CURATING TASKS 有权

    公开(公告)号：US20230085225A1

    公开(公告)日：2023-03-16

    申请号：US17817545

    申请日：2022-08-04

    申请人： Yohana LLC

    发明人： Yoky Matsuoka ,  Nitin Viswanathan ,  Gwendolyn W. van der Linden ,  Malia Beaulieu ,  Lingyun Liu ,  Benjamin Deming ,  Sean Paterson

    IPC分类号： G06Q10/06 ,  G06F40/40

    摘要： Systems and methods for generating and curating projects and tasks based on messages exchanged between members and assigned representatives are provided. A system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. The system, based on these messages, automatically identifies a task that can be performed for the benefit of the member. The system can further identify additional information required for defining the task based on the member's preferences. The system can dynamically generate prompts for this additional information, which are provided to the member to obtain the additional information. The task is updated based on the additional information and is performed according to the parameters of the task and the additional information.

    REPRESENTATIVE TASK GENERATION AND CURATION
    3.
    发明申请
    REPRESENTATIVE TASK GENERATION AND CURATION 有权

    公开(公告)号：US20230048441A1

    公开(公告)日：2023-02-16

    申请号：US17819506

    申请日：2022-08-12

    申请人： Yohana LLC

    发明人： Yoky Matsuoka ,  Nitin Viswanathan ,  Gwendolyn W. van der Linden ,  Malia Beaulieu ,  Lingyun Liu ,  Benjamin Deming ,  Sean Paterson

    IPC分类号： G06Q10/10

    摘要： Systems and methods for automatically providing templates for the creation of projects and tasks based on messages exchanged between members and assigned representatives are provided. A system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. The system, based on these messages, automatically identifies issue. The system can further identify one or more templates for defining a task that is performable to address the issue. The system can present the one or more templates such that, when a template is selected and used to define a task, the task can be performed to address the issue.

    SYSTEMS AND METHODS FOR MESSAGE FILTERING
    6.
    发明申请
    SYSTEMS AND METHODS FOR MESSAGE FILTERING 有权

    公开(公告)号：US20230066403A1

    公开(公告)日：2023-03-02

    申请号：US17929614

    申请日：2022-09-02

    申请人： Yohana LLC

    发明人： Yoky Matsuoka ,  Defne Civelekoglu ,  Gwendolyn W. van der Linden ,  Nitin Viswanathan ,  Malia Beaulieu ,  Lingyun Liu ,  Benjamin Deming ,  Sean Paterson

    IPC分类号： H04L51/212 ,  H04L51/04 ,  G06F40/20

    摘要： Message filtering and management systems in a chat forward task facilitation communication system are described. One implementation involves receiving one or more pre-filtering inputs from a member, where the inputs include task associations to identify message types to hide or display from a real-time chat interface based on the task associations. A set of messages are processed in real-time using a filtering algorithm to associate one or more tasks with messages of the set of messages, where the one or more tasks correspond to a set of tasks performable by the representative on behalf of the member. A first message is displayed based on the one or more pre-filtering inputs and a first task association with the first message, and a second message is hidden or not displayed based on the one or more pre-filtering inputs and a second task association with the second message.

    AUTOMATED TAGGING AND MANAGEMENT OF CHAT STREAM MESSAGES
    7.
    发明申请
    AUTOMATED TAGGING AND MANAGEMENT OF CHAT STREAM MESSAGES 有权

    公开(公告)号：US20230064673A1

    公开(公告)日：2023-03-02

    申请号：US17929336

    申请日：2022-09-02

    申请人： Yohana LLC

    发明人： Yoky Matsuoka ,  Defne Civelekoglu ,  Gwendolyn W. van der Linden ,  Nitin Viswanathan ,  Malia Beaulieu ,  Lingyun Liu ,  Benjamin Deming ,  Sean Paterson

    IPC分类号： H04L51/212 ,  H04L51/04 ,  H04L51/216

    摘要： Automated message tagging in a chat forward task facilitation communication system is described. One implementation involves receiving a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task flags associated with the set of messages, where the one or more task flags correspond to a set of tasks performable by the representative on behalf of the member, and tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface. The chat flow is processed using a tagging algorithm to automatically assign at least one of the one or more task flags to messages of the set of messages, and message history is generated including the set of messages and corresponding task flag assignments with associated tasks of the set of tasks.