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公开(公告)号:US12132698B2
公开(公告)日:2024-10-29
申请号:US18668934
申请日:2024-05-20
申请人: Nextiva, Inc.
发明人: Tomas Gorny
IPC分类号: H04L51/234 , G06F40/106 , G06Q30/0601 , H04L51/02 , H04L51/216 , H04L51/56
CPC分类号: H04L51/56 , G06F40/106 , G06Q30/0631 , H04L51/02 , H04L51/216 , H04L51/234
摘要: The invention disclosed generates, transmits, and updates communications with end user systems. Embodiments comprise an automation platform comprising a processor and memory. Embodiments generate a communication based, at least in part, on input from a rules engine and one or more communication templates. Embodiments modify the content of the generated communication, and transmit, using one or more communication channels, the modified communication to one or more end user systems. Embodiments monitor the one or more end user systems for a response communication to the transmitted communication. In response to the one or more end user systems transmitting one or more response communications using at least one of the one or more communication channels, embodiments generate and transmit an updated communication to the one or more end user systems.
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公开(公告)号:US20240340257A1
公开(公告)日:2024-10-10
申请号:US18749074
申请日:2024-06-20
申请人: Snap Inc.
发明人: Nathan Kenneth Boyd , Yiwei Ma , Juliet Shen , Jerome Sinocruz , Mai Chi Tran , Yamill Antonio Vallecillo , Jeremy Baker Voss
IPC分类号: H04L51/21 , H04L51/234 , H04L51/52 , H04L67/306 , H04L67/50
CPC分类号: H04L51/21 , H04L51/234 , H04L51/52 , H04L67/306 , H04L67/535
摘要: Methods and systems are disclosed for performing operations for monitoring user activity on a messaging platform. The operations include receiving, from a first client device, a request to access a group portal associated with a group of users; in response to receiving the request, generating, for display in a first section of the group portal, a first identifier of a first user of the group of users; accessing activity information associated with the first user being descriptive of one or more messages sent by a second client device of the first user to a set of recipients; and generating, for display in a second section of the group portal, the activity information associated with the first user excluding contents of the one or more messages sent by the second client device.
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公开(公告)号:US20240333669A1
公开(公告)日:2024-10-03
申请号:US18126951
申请日:2023-03-27
发明人: EDGAR SU SU-CHOUG , KASIA KARIMEE GARCIA BRACHO , Marcos Alejandro Castillo Rivas , Steven Lee Fisher-Stawinski
IPC分类号: H04L51/063 , G06Q10/107 , H04L51/214 , H04L51/234
CPC分类号: H04L51/063 , G06Q10/107 , H04L51/214 , H04L51/234
摘要: The method provides for receiving a draft message that includes recipients of the draft message, content of the draft message, and zero of more attachments included with the message, from a sending user. A pre-determined number of properties are determined from the draft message, which include information about the sending user, the recipients of the draft message, a subject and content of the draft message, and a sentiment of the draft message. The draft message properties are submitted to a pre-trained classifier model trained by supervised machine learning techniques to recommend whether a meeting held with the recipients or a delivered communication to the recipients is recommended for the draft message, and responsive to receiving a recommendation of a draft meeting with the recipients from the classifier model, presenting the recommendation of a meeting with the recipients to the sending user.
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公开(公告)号:US12081506B2
公开(公告)日:2024-09-03
申请号:US17895937
申请日:2022-08-25
发明人: Lili Zhang , Zhenhao Wu , Di Zhang , Jiandong Lai , Jiabao Wan
IPC分类号: H04L51/234 , H04L51/04 , H04L51/216 , H04L65/1066
CPC分类号: H04L51/234 , H04L51/04 , H04L51/216 , H04L65/1066
摘要: Display methods and devices are disclosed. An exemplary display method may comprise: displaying a session list page, the session list page comprising a session page entry corresponding to a communication session in which a local end user participates; determining a read/unread status of a sent communication message by the local end user in the communication session; and displaying, in a display area of the session page entry corresponding to the communication session, a status identifier corresponding to the read/unread status.
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公开(公告)号:US20240267435A1
公开(公告)日:2024-08-08
申请号:US18622392
申请日:2024-03-29
申请人: People.ai, Inc.
IPC分类号: H04L67/50 , G06F7/14 , G06F9/54 , G06F11/30 , G06F11/34 , G06F16/11 , G06F16/17 , G06F16/178 , G06F16/182 , G06F16/21 , G06F16/215 , G06F16/22 , G06F16/23 , G06F16/245 , G06F16/2455 , G06F16/2457 , G06F16/2458 , G06F16/25 , G06F16/26 , G06F16/27 , G06F16/28 , G06F16/29 , G06F16/31 , G06F16/335 , G06F16/35 , G06F16/901 , G06F16/903 , G06F16/9035 , G06F16/906 , G06F16/9535 , G06F21/62 , G06F40/20 , G06F40/205 , G06F40/237 , G06F40/295 , G06N3/08 , G06N5/025 , G06N5/04 , G06N7/02 , G06N20/00 , G06Q10/04 , G06Q10/0631 , G06Q10/0639 , G06Q10/10 , G06Q10/107 , G06Q10/109 , G06Q10/1091 , G06Q10/1093 , G06Q50/22 , G16H15/00 , G16H50/20 , G16H50/30 , H04L12/14 , H04L41/14 , H04L43/00 , H04L43/026 , H04L43/045 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0876 , H04L51/046 , H04L51/212 , H04L51/234 , H04L51/42 , H04L61/45 , H04L67/125 , H04L67/30 , H04L67/303 , H04L67/306 , H04L101/00 , H04L101/35 , H04L101/37 , H04M3/22 , H04M3/436 , H04M3/56 , H04M15/00
CPC分类号: H04L67/535 , G06F7/14 , G06F9/542 , G06F11/3024 , G06F11/3452 , G06F11/3495 , G06F16/122 , G06F16/1734 , G06F16/178 , G06F16/182 , G06F16/212 , G06F16/215 , G06F16/219 , G06F16/22 , G06F16/221 , G06F16/2228 , G06F16/2264 , G06F16/2272 , G06F16/23 , G06F16/235 , G06F16/2358 , G06F16/2365 , G06F16/2379 , G06F16/2386 , G06F16/245 , G06F16/24558 , G06F16/24564 , G06F16/2457 , G06F16/24575 , G06F16/24578 , G06F16/2477 , G06F16/254 , G06F16/256 , G06F16/26 , G06F16/27 , G06F16/273 , G06F16/28 , G06F16/285 , G06F16/288 , G06F16/289 , G06F16/29 , G06F16/313 , G06F16/337 , G06F16/355 , G06F16/901 , G06F16/9024 , G06F16/90344 , G06F16/9035 , G06F16/906 , G06F16/9535 , G06F21/6218 , G06F21/6245 , G06F40/20 , G06F40/237 , G06F40/295 , G06N3/08 , G06N5/025 , G06N5/04 , G06N7/02 , G06Q10/04 , G06Q10/063114 , G06Q10/06312 , G06Q10/06315 , G06Q10/06393 , G06Q10/06398 , G06Q10/107 , G06Q10/109 , G06Q10/1091 , G06Q10/1095 , G06Q50/22 , G16H50/20 , H04L41/14 , H04L43/026 , H04L43/045 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0876 , H04L43/14 , H04L51/046 , H04L51/212 , H04L51/234 , H04L51/42 , H04L61/45 , H04L67/125 , H04L67/30 , H04L67/303 , H04L67/306 , H04M3/436 , H04M15/755 , G06F40/205 , G06N20/00 , G06Q10/10 , G16H15/00 , G16H50/30 , H04L12/1407 , H04L2101/00 , H04L2101/35 , H04L2101/37 , H04M3/2218 , H04M3/56
摘要: The present disclosure relates to methods, systems, and storage media for detecting events based on updates to node profiles from electronic activities. Exemplary implementations may access an electronic activity transmitted or received via an electronic account associated with a data source provider; generate a plurality of activity field-value pairs; maintain a plurality of node profiles; identify a first state of a first node profile of the plurality of node profiles; update the first node profile using the electronic activity; identify a second state of the first node profile subsequent to updating the first node profile using the electronic activity; detect a state change of the first node profile based on the first state and the second state; determine that the state change satisfies an event condition; and store an association between the first node profile and an event type corresponding to the event condition.
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公开(公告)号:US12010190B2
公开(公告)日:2024-06-11
申请号:US17361094
申请日:2021-06-28
申请人: People.ai, Inc.
IPC分类号: H04L67/50 , G06F7/14 , G06F9/54 , G06F11/30 , G06F11/34 , G06F16/11 , G06F16/17 , G06F16/178 , G06F16/182 , G06F16/21 , G06F16/215 , G06F16/22 , G06F16/23 , G06F16/245 , G06F16/2455 , G06F16/2457 , G06F16/2458 , G06F16/25 , G06F16/26 , G06F16/27 , G06F16/28 , G06F16/29 , G06F16/31 , G06F16/335 , G06F16/35 , G06F16/901 , G06F16/903 , G06F16/9035 , G06F16/906 , G06F16/9535 , G06F21/62 , G06F40/20 , G06F40/237 , G06F40/295 , G06N3/08 , G06N5/025 , G06N5/04 , G06N7/02 , G06Q10/04 , G06Q10/0631 , G06Q10/0639 , G06Q10/107 , G06Q10/109 , G06Q10/1091 , G06Q10/1093 , G06Q50/22 , G16H50/20 , H04L41/14 , H04L43/00 , H04L43/026 , H04L43/045 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0876 , H04L51/046 , H04L51/212 , H04L51/234 , H04L51/42 , H04L61/45 , H04L67/125 , H04L67/30 , H04L67/303 , H04L67/306 , H04M3/436 , H04M15/00 , G06F40/205 , G06N20/00 , G06Q10/10 , G16H15/00 , G16H50/30 , H04L12/14 , H04L101/00 , H04L101/35 , H04L101/37 , H04M3/22 , H04M3/56
CPC分类号: H04L67/535 , G06F7/14 , G06F9/542 , G06F11/3024 , G06F11/3452 , G06F11/3495 , G06F16/122 , G06F16/1734 , G06F16/178 , G06F16/182 , G06F16/212 , G06F16/215 , G06F16/219 , G06F16/22 , G06F16/221 , G06F16/2228 , G06F16/2264 , G06F16/2272 , G06F16/23 , G06F16/235 , G06F16/2358 , G06F16/2365 , G06F16/2379 , G06F16/2386 , G06F16/245 , G06F16/24558 , G06F16/24564 , G06F16/2457 , G06F16/24575 , G06F16/24578 , G06F16/2477 , G06F16/254 , G06F16/256 , G06F16/26 , G06F16/27 , G06F16/273 , G06F16/28 , G06F16/285 , G06F16/288 , G06F16/289 , G06F16/29 , G06F16/313 , G06F16/337 , G06F16/355 , G06F16/901 , G06F16/9024 , G06F16/90344 , G06F16/9035 , G06F16/906 , G06F16/9535 , G06F21/6218 , G06F21/6245 , G06F40/20 , G06F40/237 , G06F40/295 , G06N3/08 , G06N5/025 , G06N5/04 , G06N7/02 , G06Q10/04 , G06Q10/063114 , G06Q10/06312 , G06Q10/06315 , G06Q10/06393 , G06Q10/06398 , G06Q10/107 , G06Q10/109 , G06Q10/1091 , G06Q10/1095 , G06Q50/22 , G16H50/20 , H04L41/14 , H04L43/026 , H04L43/045 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0876 , H04L43/14 , H04L51/046 , H04L51/212 , H04L51/234 , H04L51/42 , H04L61/45 , H04L67/125 , H04L67/30 , H04L67/303 , H04L67/306 , H04M3/436 , H04M15/755 , G06F40/205 , G06N20/00 , G06Q10/10 , G16H15/00 , G16H50/30 , H04L12/1407 , H04L2101/00 , H04L2101/35 , H04L2101/37 , H04M3/2218 , H04M3/56
摘要: The present disclosure relates to systems and methods for generating new node profiles using information from electronic activities. The system is configured to maintain node profiles corresponding to unique entities; access electronic activities transmitted or received via electronic accounts associated with data source providers; identify a first email address of a sender and second email addresses of respective recipients of an electronic activity; identify that the first email address matches a value of a field of a first node profile; link the electronic activity to the first node profile; determine that a second email address of a respective recipient of the electronic activity cannot be matched to any node profile associated with the respective participant; and generate, responsive to determining that the electronic activity cannot be matched to any node profile of the plurality of node profiles, a new node profile including the second email address of the respective recipient.
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公开(公告)号:US11991138B2
公开(公告)日:2024-05-21
申请号:US18111642
申请日:2023-02-20
IPC分类号: H04L51/23 , H04L51/04 , H04L51/043 , H04L51/066 , H04L51/234 , H04W4/14 , H04W4/18 , H04L67/565 , H04L69/18
CPC分类号: H04L51/23 , H04L51/04 , H04L51/043 , H04L51/066 , H04L51/234 , H04W4/14 , H04W4/18 , H04L67/565 , H04L69/18
摘要: Methods, servers and mobile stations are provided to allow a sender mobile station which has transmitted a message toward a recipient mobile station via a first protocol to be notified that the message has been delivered to the recipient mobile station via a different protocol. The sender mobile station may be notified that the message was delivered to the recipient mobile station via a different protocol method via a disposition notification message comprising an indication that the message was delivered to the recipient mobile station via a different protocol.
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公开(公告)号:US20240154922A1
公开(公告)日:2024-05-09
申请号:US18549230
申请日:2022-03-08
IPC分类号: H04L51/043 , H04L51/234 , H04L51/42 , H04M1/7243
CPC分类号: H04L51/043 , H04L51/234 , H04L51/42 , H04M1/7243
摘要: A message order-preserving method includes that a first electronic device generates a first message to be sent to a second electronic device, and starts to send the first message to the second electronic device. The first electronic device generates a second message to be sent to the second electronic device, and before sending the second message to the second electronic device, determines that sending of the first message is not completed. The first electronic device sends an integration message including the second message to the second electronic device. After receiving the integration message, the second electronic device displays the first message and the second message based on the integration message.
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公开(公告)号:US11949644B2
公开(公告)日:2024-04-02
申请号:US17559907
申请日:2021-12-22
申请人: Google LLC
发明人: Monica Anderson
IPC分类号: G06F15/16 , G06Q10/10 , H04L12/18 , H04L51/02 , H04L51/04 , H04L51/214 , H04L51/216 , H04L51/226 , H04L51/234
CPC分类号: H04L51/234 , G06Q10/10 , H04L12/1813 , H04L51/02 , H04L51/04 , H04L51/214 , H04L51/216 , H04L51/226
摘要: The various embodiments described herein include methods, devices, and systems for relaying messages in a communications system. In one aspect, a method is performed at a server having one or more processors and memory storing instructions for execution by the one or more processors. The method includes: (1) obtaining a plurality of incoming messages; (2) identifying one or more messages from among the plurality of incoming messages, the one or more messages obtained from a first user; (3) receiving a feedback message from a second user about at least one of: the first user and a first message of the one or more messages; and (4) sending the feedback message from the second user to a plurality of users, where the plurality of users track at least one of: the first user and the first message.
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公开(公告)号:US11930086B2
公开(公告)日:2024-03-12
申请号:US17113843
申请日:2020-12-07
申请人: People.ai, Inc.
发明人: Oleg Rogynskyy , Yurii Brunets , Devin Rice
IPC分类号: G06F16/00 , G06F7/14 , G06F9/54 , G06F11/30 , G06F11/34 , G06F16/11 , G06F16/17 , G06F16/178 , G06F16/182 , G06F16/21 , G06F16/215 , G06F16/22 , G06F16/23 , G06F16/245 , G06F16/2455 , G06F16/2457 , G06F16/2458 , G06F16/25 , G06F16/26 , G06F16/27 , G06F16/28 , G06F16/29 , G06F16/31 , G06F16/335 , G06F16/35 , G06F16/901 , G06F16/903 , G06F16/9035 , G06F16/906 , G06F16/9535 , G06F21/62 , G06F40/20 , G06F40/237 , G06F40/295 , G06N3/08 , G06N5/025 , G06N5/04 , G06N7/02 , G06Q10/04 , G06Q10/0631 , G06Q10/0639 , G06Q10/107 , G06Q10/1091 , G06Q10/1093 , G06Q50/22 , G16H50/20 , H04L41/14 , H04L43/00 , H04L43/026 , H04L43/045 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0876 , H04L51/046 , H04L51/212 , H04L51/234 , H04L51/42 , H04L61/45 , H04L67/125 , H04L67/30 , H04L67/303 , H04L67/306 , H04L67/50 , H04M3/436 , H04M15/00 , G06F40/205 , G06N20/00 , G06Q10/10 , G16H15/00 , G16H50/30 , H04L12/14 , H04L101/37 , H04M3/22 , H04M3/56
CPC分类号: H04L67/535 , G06F7/14 , G06F9/542 , G06F11/3024 , G06F11/3452 , G06F11/3495 , G06F16/122 , G06F16/1734 , G06F16/178 , G06F16/182 , G06F16/212 , G06F16/215 , G06F16/219 , G06F16/22 , G06F16/221 , G06F16/2228 , G06F16/2264 , G06F16/2272 , G06F16/23 , G06F16/235 , G06F16/2358 , G06F16/2365 , G06F16/2379 , G06F16/2386 , G06F16/245 , G06F16/24558 , G06F16/24564 , G06F16/2457 , G06F16/24575 , G06F16/24578 , G06F16/2477 , G06F16/254 , G06F16/256 , G06F16/26 , G06F16/27 , G06F16/273 , G06F16/28 , G06F16/285 , G06F16/288 , G06F16/289 , G06F16/29 , G06F16/313 , G06F16/337 , G06F16/355 , G06F16/901 , G06F16/9024 , G06F16/90344 , G06F16/9035 , G06F16/906 , G06F16/9535 , G06F21/6218 , G06F40/20 , G06F40/237 , G06F40/295 , G06N3/08 , G06N5/025 , G06N5/04 , G06N7/02 , G06Q10/04 , G06Q10/063114 , G06Q10/06312 , G06Q10/06315 , G06Q10/06393 , G06Q10/06398 , G06Q10/107 , G06Q10/1091 , G06Q10/1095 , G06Q50/22 , G16H50/20 , H04L41/14 , H04L43/026 , H04L43/045 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0876 , H04L43/14 , H04L51/046 , H04L51/212 , H04L51/234 , H04L51/42 , H04L61/45 , H04L67/125 , H04L67/30 , H04L67/303 , H04L67/306 , H04M3/436 , H04M15/755 , G06F40/205 , G06N20/00 , G06Q10/10 , G16H15/00 , G16H50/30 , H04L12/1407 , H04L2101/37 , H04M3/2218 , H04M3/56
摘要: The present disclosure relates to maintaining an electronic activity derived member node network. Exemplary implementations may: generate a plurality of node profiles; generate a node graph generated from the plurality of node profiles; identify a second electronic activity identifying a pair of electronic accounts; identify using the node graph, a pair of participant node profiles corresponding to the pair of electronic accounts identified by the second electronic activity; identify, using the node graph, an edge between a pair of nodes corresponding to the pair of participant node profiles; determine a relevancy score for the second electronic activity corresponding to the pair of the participant node profiles based on context of the second electronic activity; and update the node graph by modifying the connection corresponding to the edge between the pair of participant node profiles based on the relevancy score determined for the second electronic activity.
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