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公开(公告)号：US10826852B2
公开(公告)日：2020-11-03
申请号：US16177271
申请日：2018-10-31
Applicant: salesforce.com, inc.
Inventor： Zhao Jin , Shrestha Basu Mallick , Yacov Salomon , Kexin Xie , Sheng Loong Su , Todd Swardenski , Trent Albright , Armita Peymandoust , Michael Jones , Brian Brechbuhl , David Yourdon
Abstract: A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.
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公开(公告)号：US20200322307A1
公开(公告)日：2020-10-08
申请号：US16506773
申请日：2019-07-09
Applicant: salesforce.com, inc.
Inventor： Yuxi Zhang , Kexin Xie , Sheng Loong Su , Shrestha Basu Mallick
Abstract: A cloud platform supports a digital communication system that identifies recommended communication frequencies based on past communication data. The cloud platform may support blending of weights applied to different engagement rates. Based on the weights, the system identifies recommended frequency ranges to maximize engagement rates, including the blended engagement rate using a redistribution simulation process.
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公开(公告)号：US11425084B2
公开(公告)日：2022-08-23
申请号：US16506773
申请日：2019-07-09
Applicant: salesforce.com, inc.
Inventor： Yuxi Zhang , Kexin Xie , Sheng Loong Su , Shrestha Basu Mallick
IPC: G06Q30/02 , G06Q10/06 , H04L51/234 , H04L51/52 , H04L51/56
Abstract: A cloud platform supports a digital communication system that identifies recommended communication frequencies based on past communication data. The cloud platform may support blending of weights applied to different engagement rates. Based on the weights, the system identifies recommended frequency ranges to maximize engagement rates, including the blended engagement rate using a redistribution simulation process.
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公开(公告)号：US20200137008A1
公开(公告)日：2020-04-30
申请号：US16177271
申请日：2018-10-31
Applicant: salesforce.com, Inc.
Inventor： Zhao Jin , Shrestha Basu Mallick , Yacov Salomon , Kexin Xie , Sheng Loong Su , Todd Swardenski , Trent Albright , Armita Peymandoust , Michael Jones , Brian Brechbuhl , David Yourdon
Abstract: A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.
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