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    GENERATING WORK PLANS WHICH INCLUDE WORK STEPS WHEN CREATING NEW WORK ORDERS
    2.
    发明申请
    GENERATING WORK PLANS WHICH INCLUDE WORK STEPS WHEN CREATING NEW WORK ORDERS 有权

    公开(公告)号：US20210365855A1

    公开(公告)日：2021-11-25

    申请号：US16880058

    申请日：2020-05-21

    Applicant: salesforce.com, inc.

    Inventor： Dai Duong Doan ,  Keye Liu ,  Rupa Singh ,  Shanis Kurundrayil ,  Tyler Shopshire

    IPC: G06Q10/06 ,  G06N20/00 ,  G06K9/62 ,  G06F3/0482

    Abstract: Generating work plans which include work steps when creating new work orders is described. A database system trains a machine learning model to use inputs for creating work orders to select work plan templates, which include sets of work steps, from a training set of work plan templates, in response to receiving the inputs for creating the work orders. The database system receives an input for creating a work order and identifies work plan criteria based on the input for creating the work order. The trained machine learning model uses the work plan criteria to select at least one work plan template, which includes work steps, from work plan templates. The database system creates a work order that includes work plan(s) corresponding to the selected work plan template(s) and includes at least part of the input for creating the work order. The database system outputs the created work order.

    High scalable document generation service
    3.
    发明授权
    High scalable document generation service 有权

    公开(公告)号：US12210579B2

    公开(公告)日：2025-01-28

    申请号：US17538754

    申请日：2021-11-30

    Applicant: Salesforce.com, Inc.

    Inventor： Keye Liu ,  Dai Duong Doan ,  Kaidi Xu ,  Angela Gu ,  Yi-Chin Chang ,  Tyler Shopshire ,  Shanis Kurundrayil

    IPC: G06F16/00 ,  G06F16/955 ,  G06F16/958

    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for implementing a scalable computing system. The scalable computing system includes an intermediate system that facilitates communications between a core server system and a third-party system. The core server system processes a client request for a third-party service in association with a web page having a corresponding web address. The intermediate system communicates with the core server system to obtain a session token, and transmits the session token and web address to the third-party system. The third-party system may then access the web page via the web address using the session token.

    Generating work plans which include work steps when creating new work orders
    4.
    发明授权
    Generating work plans which include work steps when creating new work orders 有权

    公开(公告)号：US11164118B1

    公开(公告)日：2021-11-02

    申请号：US16880058

    申请日：2020-05-21

    Applicant: salesforce.com, inc.

    Inventor： Dai Duong Doan ,  Keye Liu ,  Rupa Singh ,  Shanis Kurundrayil ,  Tyler Shopshire

    IPC: G06F3/0482 ,  G06Q10/06 ,  G06K9/62 ,  G06N20/00

    Abstract: Generating work plans which include work steps when creating new work orders is described. A database system trains a machine learning model to use inputs for creating work orders to select work plan templates, which include sets of work steps, from a training set of work plan templates, in response to receiving the inputs for creating the work orders. The database system receives an input for creating a work order and identifies work plan criteria based on the input for creating the work order. The trained machine learning model uses the work plan criteria to select at least one work plan template, which includes work steps, from work plan templates. The database system creates a work order that includes work plan(s) corresponding to the selected work plan template(s) and includes at least part of the input for creating the work order. The database system outputs the created work order.

    HIGH SCALABLE DOCUMENT GENERATION SERVICE
    5.
    发明公开
    HIGH SCALABLE DOCUMENT GENERATION SERVICE 审中-公开

    公开(公告)号：US20230171245A1

    公开(公告)日：2023-06-01

    申请号：US17538754

    申请日：2021-11-30

    Applicant: Salesforce.com, Inc.

    Inventor： Keye Liu ,  Dai Duong Doan ,  Kaidi Xu ,  Angela Gu ,  Yi-Chin Chang ,  Tyler Shopshire ,  Shanis Kurundrayil

    IPC: G06F16/958

    CPC classification number: H04L63/083 ,  G06F16/986

    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for implementing a scalable computing system. The scalable computing system includes an intermediate system that facilitates communications between a core server system and a third-party system. The core server system processes a client request for a third-party service in association with a web page having a corresponding web address. The intermediate system communicates with the core server system to obtain a session token, and transmits the session token and web address to the third-party system. The third-party system may then access the web page via the web address using the session token.

    CREATING WORK ORDER PLANS AND STEPS BASED ON MAPPED FIELDS
    8.
    发明申请
    CREATING WORK ORDER PLANS AND STEPS BASED ON MAPPED FIELDS 有权

    公开(公告)号：US20220414609A1

    公开(公告)日：2022-12-29

    申请号：US17360032

    申请日：2021-06-28

    Applicant: salesforce.com, inc.

    Inventor： Dai Duong Doan ,  Rupa Singh ,  Shanis Kurundrayil ,  Keye Liu

    IPC: G06Q10/00 ,  G06Q10/06 ,  G06Q30/00 ,  G06F16/245 ,  G06F16/248

    Abstract: Creating work order plans and steps based on mapped fields is described. A database system receives an input associated with a work order, and then identifies a work plan template object, a work plan instance object, a work step template object, and a work step instance object associated with the work order. The database system identifies work plan fields which are mapped from the work plan template object to the work plan instance object, and work step fields which are mapped from the work step template object to the work step instance object. The database system creates at least one work plan which includes the mapped work plan fields in the work plan instance object and work steps which include the mapped work step fields in the work step instance object. The database system outputs the work order which includes the at least one work plan.

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