公开(公告)号：US20190228476A1

公开(公告)日：2019-07-25

申请号：US16372185

申请日：2019-04-01

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Mark Brady ,  Zhengye Liu ,  Stephen A. Sposato ,  Jin Wang ,  Xidong Wu

IPC: G06Q50/00 ,  G06Q10/00

CPC classification number: G06Q50/01 ,  G06Q10/00 ,  H04L51/32

Abstract: A method, computer-readable storage device and apparatus for addressing a problem in a network using social media are disclosed. For example, the method receives social media data, analyzes the social media data to detect a trend for a service provided by the communication network, wherein the trend indicates a problem with the service, correlates an operational parameter of the communication network providing the service to the problem with the service and adjusts the operational parameter of the communication network to address the problem.

公开(公告)号：US10249008B2

公开(公告)日：2019-04-02

申请号：US14104726

申请日：2013-12-12

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Mark Brady ,  Zhengye Liu ,  Stephen A. Sposato ,  Jin Wang ,  Xidong Wu

IPC: G06Q10/00 ,  G06Q50/00 ,  H04L12/58

Abstract: A method, computer-readable storage device and apparatus for addressing a problem in a network using social media are disclosed. For example, the method receives social media data, analyzes the social media data to detect a trend for a service provided by the communication network, wherein the trend indicates a problem with the service, correlates an operational parameter of the communication network providing the service to the problem with the service and adjusts the operational parameter of the communication network to address the problem.

公开(公告)号：US20180359301A1

公开(公告)日：2018-12-13

申请号：US15619153

申请日：2017-06-09

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Yongdong Zhao ,  Zhengye Liu ,  Yali Liu ,  Zuxian Guo

IPC: H04L29/06 ,  H04L29/08 ,  H04N21/2662 ,  H04N21/2187 ,  H04N21/2347

CPC classification number: H04L65/607 ,  H04L67/02 ,  H04L67/20 ,  H04L67/2819 ,  H04N21/23439 ,  H04N21/238 ,  H04N21/8456

Abstract: In one example, the encoding rate at which data is delivered over a network is estimated by intercepting a data packet from a data streaming session, wherein the data packet contains at least a portion of one of a plurality of file segments containing portions of a file, and wherein a number of the plurality of file segments that is delivered via the data streaming session is limited to a maximum number. The mean size of the plurality of file segments is estimated from data contained in the data packet. A plurality of potential sizes of the plurality of file segments is calculated, wherein each potential size corresponds to one number between one and the maximum number. An encoding rate of the data streaming session is calculated, based at least in part on which potential size of the plurality of potential sizes is closest to the mean size.

公开(公告)号：US20150170293A1

公开(公告)日：2015-06-18

申请号：US14104726

申请日：2013-12-12

Applicant: AT&T Intellectual Property I, L.P.

Inventor： MARK BRADY ,  Zhengye Liu ,  Stephen A. Sposato ,  Jin Wang ,  Xidong Wu

IPC: G06Q50/00 ,  H04L12/18 ,  G06Q10/00

CPC classification number: G06Q50/01 ,  G06Q10/00 ,  H04L51/32

Abstract: A method, computer-readable storage device and apparatus for addressing a problem in a network using social media are disclosed. For example, the method receives social media data, analyzes the social media data to detect a trend for a service provided by the communication network, wherein the trend indicates a problem with the service, correlates an operational parameter of the communication network providing the service to the problem with the service and adjusts the operational parameter of the communication network to address the problem.

Abstract translation: 公开了一种使用社交媒体解决网络中的问题的方法，计算机可读存储装置和装置。 例如，该方法接收社交媒体数据，分析社交媒体数据以检测由通信网络提供的服务的趋势，其中趋势表示服务的问题，将提供该服务的通信网络的操作参数与 服务问题并调整通信网络的运行参数来解决问题。