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公开(公告)号:US10861021B2
公开(公告)日:2020-12-08
申请号:US15510860
申请日:2014-11-26
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Frederik Husted Andersen
Abstract: An example system includes system circuitry that includes an action database. The action database may include an action entry that stores an action for use by a call agent as part of a diagnostic process and an index value associated with the action. The index value may be indicative of a particular state of the diagnostic process. The system circuitry may obtain a state value indicative of a current state of the diagnostic process. The system circuitry may identify the action entry by matching the state value for the diagnostic process to the index value of the action entry. Then, the system circuitry may retrieve the action of the action entry for use in the diagnostic process.
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公开(公告)号:US10708137B2
公开(公告)日:2020-07-07
申请号:US15306310
申请日:2014-08-07
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Madhulika Rawat , Jaswinder Singh
Abstract: An example system for creating an active directory topology may determine whether an active directory site corresponding to a site name stored in a data input list exists and create, in response to a determination that the active directory site does not exist, the active directory site. The system may also determine whether a subnet corresponding to a subnet name stored in the data input list exists and create, in response to a determination that the subnet does not exist, the subnet.
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公开(公告)号:US10402608B2
公开(公告)日:2019-09-03
申请号:US15306728
申请日:2014-09-12
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Lawrence Schmidt , Satwant Kaur
Abstract: An example radio frequency identification card monitor is disclosed herein. An example radio frequency identification card monitor includes an example detector to identify radio frequency identification cards, a card tracker to track the radio frequency identification card with a proximity of the apparatus, and an interface to provide alerts when the radio frequency identification cards are not within the proximity.
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公开(公告)号:US10327093B2
公开(公告)日:2019-06-18
申请号:US15306025
申请日:2014-07-31
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Jonathan D. Gibson , Joseph Miller , Clifford A. Wilke , Scott A. Gaydos , Harold S. Merkel
Abstract: Localization from an access point and mobile device can include receiving information from a mobile device and initiating a location package based on information received from the mobile device to select a location server. Localization information can be requested information from the location server, where the localization information includes localization information from at least one access point and information received from the mobile device. Based on the localization information from the location server and information from the mobile device, at least one of a plurality of packages to be initiated can be determined.
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公开(公告)号:US10268713B2
公开(公告)日:2019-04-23
申请号:US14759959
申请日:2013-02-26
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Kas Kasravi , Kieran Mccorry
Abstract: Embodiments of the present invention disclose a system and method for federated social media analysis. According to one embodiment, aggregating social data from a plurality of social media sources is aggregated and stored in a federated social media database. The aggregated social data is then analyzed to determine content correlations. Furthermore, an application interface is provided for accessing the content correlations associated with the aggregated social media data.
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公开(公告)号:US10126449B2
公开(公告)日:2018-11-13
申请号:US14888171
申请日:2013-07-22
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Dhulipala Sastry , Ravigopal Vennelakanti , Prasun Singh
Abstract: Presenting data in a scalable format includes obtaining input from multiple sensors, grouping a subset of the multiple sensors based on similar parameter values, and allocating a section of a display screen to the subset based on a number of the multiple sensors in the subset.
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公开(公告)号:US20180287892A1
公开(公告)日:2018-10-04
申请号:US15475628
申请日:2017-03-31
Applicant: Ent. Services Development Corporation LP
Inventor: Eric HALL , Jacob Gar BARSHAW
Abstract: According to examples, an apparatus includes a processor and a memory on which is stored machine readable instructions. The instructions may cause the processor to acquire technical characteristics of a client workload, access client policies, determine an infrastructure to implement the client workload based upon the acquired technical characteristics of the client workload, determine, based upon the determined server sizing and the accessed client policies, a recommended hosting provider that is to host the client workload, and output the determined server sizing and the recommended hosting provider.
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公开(公告)号:US20180225732A1
公开(公告)日:2018-08-09
申请号:US15749500
申请日:2015-07-31
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Parag DOSHI , Chandra KAMALAKANTHA , Steve MARNEY
CPC classification number: G06Q30/0601 , G06F16/164 , G06Q10/101 , G06Q30/04 , G06Q30/06
Abstract: A system includes a federated marketplace portal to allow a user to browse, order, and manage business services offered by a plurality of cloud marketplaces based at least in part on application programming interface (API) abstractions. The system includes an integration system to transform the API abstractions into product-specific APIs used by the cloud marketplaces and cause the invocation of the product-specific APIs.
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公开(公告)号:US20180218133A1
公开(公告)日:2018-08-02
申请号:US15420958
申请日:2017-01-31
Applicant: Ent. Services Development Corporation LP
Inventor: Mohammed Hussain
CPC classification number: G06F21/6209 , G06F21/42 , H04L63/101 , H04L63/108 , H04L63/18
Abstract: A document management computer system can validate a user with validation codes sent through a plurality of communication modes. The validated user may be provided with access to a stored electronic document.
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公开(公告)号:US20180137583A1
公开(公告)日:2018-05-17
申请号:US15570303
申请日:2015-04-30
Applicant: ENT. SERVICES DEVELOPMENT CORPORATION LP
Inventor: Kieran MCCORRY , Garry WILSON , Edna CURRAN
CPC classification number: G06Q50/14 , G01C21/34 , G06Q10/02 , G06Q20/145 , G06Q20/3223 , G06Q20/3224 , G06Q20/3274 , G06Q20/4014 , G06Q20/407 , G06Q30/0284 , G06Q50/30 , G06Q2240/00 , G07B15/00 , G07B15/02 , H04W4/029
Abstract: In one example of the disclosure, identity data indicative of identity of a user of a mobile device is obtained. Route data indicative of a set of routes provided by a travel provider is obtained. Movement data indicative of movement of the mobile device is obtained from the mobile device. The movement data was determined utilizing a geolocational recognition component at the mobile device without reference to infrastructure of the travel provider. A journey taken by the user and a charge for the journey are determined based upon the identity data, the movement data, and the route data. Journey data indicative of the journey and charge data indicative of the charge are provided to the mobile device for presentation.
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