METHOD FOR REMOTE SUPPORT OF ELECTRIC DRIVE APPARATUS

    公开(公告)号:US20190141134A1

    公开(公告)日:2019-05-09

    申请号:US15805115

    申请日:2017-11-06

    Abstract: The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparatus and a third apparatus in the remote support site, said first apparatus having a connection with a local electric drive apparatus in a local site, and said third apparatus having a connection to a virtual drive tool for virtual drive assistance; downloading by said third apparatus from said first apparatus parameter settings and other relevant process information of the local electric drive apparatus to said third apparatus; and controlling and/or operating said virtual drive tool by said third apparatus to provide assistance to a user of said first apparatus.

    Remote user support tool
    13.
    发明授权

    公开(公告)号:US10045170B2

    公开(公告)日:2018-08-07

    申请号:US15350075

    申请日:2016-11-13

    Abstract: To provide as data rate independent user experience as possible for remote service, function descriptions are associated with identifiers, and a function plan transmitted between a service center and a user apparatus comprises the identifiers but the function plan outputted in the user apparatus comprises the function descriptions.

    Indicating a drive status in communications

    公开(公告)号:US09826387B2

    公开(公告)日:2017-11-21

    申请号:US14932292

    申请日:2015-11-04

    CPC classification number: H04W8/005 H02M5/297 H04L43/0817 H04W4/80 H04W84/18

    Abstract: An automated power conversion device obtains information on an operational status of the automated power conversion device. Based on the obtaining, the automated power conversion device causes wireless transmission of advertising messages by using a non-connected signalling mode, such that the advertising messages comprise the information on the operational status of the automated power conversion device and are receivable by at least one terminal device of a communications system when the terminal device is located within the listening range of the connectionless signalling mode. The terminal device receives from the automated power conversion device, at least one of said advertising messages when the terminal device is located within the listening range of the connectionless signalling mode. Based on the receiving the terminal device informs the user of the terminal device on the operational status of the automated power conversion device.

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