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Patent Agency Ranking
公开(公告)号：US09787749B2
公开(公告)日：2017-10-10
申请号：US13841445
申请日：2013-03-15
Applicant: Avaya Inc.
Inventor： Kenneth O. Michie , Gordon R. Brunson , Robert E. Braudes , Kurt Haserodt , Hyoungjoo Lee
CPC classification number: H04L67/02 , G06F17/30345 , H04L67/1004 , H04L69/40
Abstract: Methods and systems for providing an elegant and efficient multi-protocol eventing layer are disclosed. The multi-protocol eventing layer includes a converged container capable of handling multiple types of protocols to manage events while using an open source database. Accordingly, the multi-protocol eventing layer efficiently provides real-time or near real-time eventing to a plurality of devices for scalability and performance enhancement.
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公开(公告)号：US20160034322A1
公开(公告)日：2016-02-04
申请号：US14450771
申请日：2014-08-04
Applicant: Avaya Inc.
Inventor： Robert E. Braudes , Kurt Haserodt , Robert J. Favero
CPC classification number: H04L67/02 , G06Q10/10 , H04L12/2803 , H04L12/4625 , H04L65/1096 , H04L65/403 , H04L65/605
Abstract: A collaboration environment provides a generic event distributing framework that can distribute both synchronous and asynchronous events. The distributed events may be pre-defined or dynamically defined. Further, the framework can support multiple data formats for the event payload. The collaboration environment relies on two separate APIs to separate event producers from event consumers.
Abstract translation: 协作环境提供可以分发同步和异步事件的通用事件分发框架。 分布式事件可以是预定义的或动态定义的。 此外，框架可以支持事件有效载荷的多种数据格式。 协作环境依赖于两个独立的API来将事件生成器与事件消费者分开。
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公开(公告)号：US20200302934A1
公开(公告)日：2020-09-24
申请号：US16362035
申请日：2019-03-22
Applicant: Avaya Inc.
Inventor： Matthew A. Peters , Robert E. Braudes , Jeffrey L. Aigner
Abstract: Transcribing portions of a communication session between a user device and an on-premises device of an enterprise includes receiving, by a computer located remotely from the on-premises device, a media stream of the communication session from the on-premises device and receiving, by the computer, at least one event associated with the media stream from the on-premises device. Furthermore, the computer determines a portion of the media stream to transcribe based on the at least one event and transcribes the portion of the media stream
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公开(公告)号：US09807143B2
公开(公告)日：2017-10-31
申请号：US14450771
申请日：2014-08-04
Applicant: Avaya Inc.
Inventor： Robert E. Braudes , Kurt Haserodt , Robert J. Favero
CPC classification number: H04L67/02 , G06Q10/10 , H04L12/2803 , H04L12/4625 , H04L65/1096 , H04L65/403 , H04L65/605
Abstract: A collaboration environment provides a generic event distributing framework that can distribute both synchronous and asynchronous events. The distributed events may be pre-defined or dynamically defined. Further, the framework can support multiple data formats for the event payload. The collaboration environment relies on two separate APIs to separate event producers from event consumers.
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公开(公告)号：US09521169B2
公开(公告)日：2016-12-13
申请号：US14586594
申请日：2014-12-30
Applicant: Avaya Inc.
Inventor： Robert E. Braudes , Gordon R. Brunson , Joel M. Ezell , Harsh V. Mendiratta
CPC classification number: H04L65/1066 , H04L65/1006 , H04L65/1083 , H04L67/22
Abstract: The concept of a centralized communication log is provided. Anchor points, and specifically Session Initiation Protocol (SIP) anchor points, serve as a media and call control point that is established on a per-user basis which can then be leveraged by a communication log application. Such a communication log application is able to determine accurate and real-time communicant information for a communication session and populate a centralized communication log with the same. Such a communication log is, therefore, accurate with respect to multiple users in a system, highly available, and scaled horizontally.
Abstract translation: 提供集中通信日志的概念。 锚定点，特别是会话发起协议（SIP）锚点，用作基于每个用户建立的媒体和呼叫控制点，然后可以由通信日志应用来利用。 这样的通信日志应用程序能够确定用于通信会话的准确和实时的通信者信息，并且填充具有该通信日志的集中通信日志。 因此，这样的通信日志对于系统中的多个用户是准确的，高度可用的并且水平地缩放。
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