Abstract:
Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.
Abstract:
Systems, methods, and devices are disclosed for automatically notifying a user through a notification on their mobile computing device that they have an order available for express in-store pickup after the user enters a particular store. The notification can initiate a communication directly to the back-of-house system for the particular store to cause a back-of-house store associate to present the order to the user—all without the user having to attract the attention of an often busy front-of-house store associate.
Abstract:
Techniques and systems for beacon triggered processes are disclosed. A described technique includes causing a beacon device to broadcast a beacon message, the beacon device being within the vicinity of an establishment; detecting a presence of a user of a mobile device based on receiving from the mobile device a first message that is responsive to the beacon message; retrieving a transaction record based on a user or mobile device identifier in the first message; generating and transmitting a second message based on the transaction record to facilitate a completion of a transaction associated with the transaction record at the establishment; the second message being configured to provide notification of an arrival of the user and dispatch an employee to meet the user and handle the transaction; and generating and transmitting a third message based on the transaction record to facilitate the completion of the transaction at the mobile device.
Abstract:
Techniques and systems for beacon based campaign creation and management are disclosed. A disclosed technique includes providing a graphical user interface to create a campaign zone for a location, create campaign messages for the campaign zone, prioritize the campaign messages, and produce campaign message priority information; generating campaign information based on the campaign messages and the campaign message priority information; and providing the campaign information to mobile devices. The graphical user interface can be configured to specify for a campaign message a beacon identifier associated with a beacon device that is within a vicinity of the location, and to specify for the campaign message an action for a mobile device to perform in response to receiving a beacon message containing the beacon identifier from the beacon device.
Abstract:
Techniques and systems for prioritizing beacon messages are disclosed. Such a technique can include receiving, at a mobile device, beacon messages from multiple beacon devices over short-range communication links, the beacon devices being within a vicinity of an establishment, the beacon messages being configured to provide content associated with the establishment; determining, at the mobile device, priorities of the beacon messages based on one or more criteria; selecting, at the mobile device, a beacon message of the beacon messages based on the priorities to produce a selected beacon message; and presenting the selected beacon message through the mobile device.