摘要:
A supporting apparatus includes a configuration-information storage unit having stored therein dependencies among devices in association with a list of the devices. When information about a device where a failure has occurred is input, a dependency among devices including the faulty device is obtained from the configuration-information storage unit. Based on the obtained dependency among devices including the faulty device and information about the faulty device, learning data with the dependency and a cause of failure being associated with each other is created. Then, based on the created learning data, a solution procedure indicative of a procedure for specifying the cause of failure is generated by using, for example, algorithm ID3.
摘要:
A method for estimating a candidate cause in a failure occurred in an information processing apparatus by a computer, the method includes retrieving, by the computer, a first set of incident information from a data storage region on the basis of failure symptom data which is set on the computer, the data storage region storing incident information, each piece of the incident information including failure symptom data, first cause data of a positive judgment result of a cause in the failure, and second cause data of a negative judgment result of the cause in the failure, each of the first set including the failure symptom data identical to the set failure symptom data.
摘要:
An apparatus includes: an obtaining unit to obtain a plurality of addresses in order, and a storage unit to store a first group of addresses included in the plurality of addresses and obtained before a certain address is obtained by the obtaining unit, and to store a second group of addresses included in the plurality of addresses and obtained after the certain address is obtained by the obtaining unit. An extracting unit extracts one or more addresses from the first group of addresses when the obtaining unit further obtains an address that matches any address of the first group of addresses, or extracts one or more addresses of the second group of addresses when the obtaining unit further obtains an address that matches any address of the second group of addresses, wherein the one or more extracted addresses are other than the matched address.
摘要:
A recovery method management method includes executing and completing a work on a work target of a system according to a work start command and a work completion command, creating working method information for each work target, acquiring before-work-start system information and after-work-completion system information of the system to create before-and-after-work change information for each work target, storing and managing the working method information and the before-and-after-work change information in a work information managing and storing unit for each work target, creating recovery method information for each similar recovery work target among the work targets on the basis of the working method information, creating before-and-after-recovery change information for each recovery work target on the basis of the before-and-after-work change information, and storing and managing the recovery method information created and the before-and-after-recovery change information created in a recovery method managing and storing unit for each recovery work target.
摘要:
An apparatus includes: an obtaining unit to obtain a plurality of addresses in order, and a storage unit to store a first group of addresses included in the plurality of addresses and obtained before a certain address is obtained by the obtaining unit, and to store a second group of addresses included in the plurality of addresses and obtained after the certain address is obtained by the obtaining unit. An extracting unit extracts one or more addresses from the first group of addresses when the obtaining unit further obtains an address that matches any address of the first group of addresses, or extracts one or more addresses of the second group of addresses when the obtaining unit further obtains an address that matches any address of the second group of addresses, wherein the one or more extracted addresses are other than the matched address.
摘要:
A configuration information verification apparatus includes an alive monitoring information collecting unit for collecting alive monitoring information from a plurality of configuration items constituting a network, a logical formula creating unit for referring to configuration information that represents information about connection relationships between the configuration items and creating a logical formula with respect to each configuration item by performing an AND operation on configuration items positioned on a route leading to corresponding configuration item, and assigning a “true” value to the logical formula if the alive monitoring information indicates that the corresponding configuration item is operating normally and assigning a “false” to the logical formula if the alive monitoring information indicates that the corresponding configuration item is not operating normally; and a logical formula verifying unit for verifying, from a plurality of logical formulae, whether an inconsistent logical formula is present.
摘要:
An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time.
摘要:
An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective.
摘要:
A constraint condition DB storing a constraint condition that stipulates a structure of a decision tree is referenced, and a decision tree is generated from a case set where values of a plurality of attributes and a conclusion are associated with one another so that the structure of the decision tree, which is stipulated by the constraint condition, is satisfied. Accordingly, for example, even if a new case is added to the case set, a basic structure of the decision tree is succeeded by the constraint condition, thereby avoiding a situation where an operator needs to significantly modify the decision tree. Therefore, operations of modifying the decision tree by the operator can be reduced.
摘要:
An information processing apparatus includes: an acquiring unit which acquires a related resource having a predetermined relation to an unfixed resource which is unfixed from among a plurality of fixed resources; and an identifying unit which searches the plurality of fixed resources for the acquired related resource and a resource different from the related resource having the predetermined relation as resources to identify the resources to be identified and the unfixed resource.