Authorization Device that Grants Authority to Guest Users

    公开(公告)号:US20180330066A1

    公开(公告)日:2018-11-15

    申请号:US15976018

    申请日:2018-05-10

    IPC分类号: G06F21/31 G06F3/12

    摘要: The image forming apparatus is an authorization device that gives authority to use of the image forming apparatus. To the host user, the authority to use of the image forming apparatus is given. The image forming apparatus evaluates depth of a relationship between a host user and a guest user different from the host user, on a service used by a plurality of users. Based on the evaluation results, the image forming apparatus gives the authority to use of the image forming apparatus to the guest user. This makes it possible to provide an authorization device capable of improving convenience while securing security.

    SYSTEMS AND METHODS FOR REMOTE INTERACTION
    5.
    发明申请

    公开(公告)号:US20180234479A1

    公开(公告)日:2018-08-16

    申请号:US15696170

    申请日:2017-09-05

    摘要: A system and process are provided for remotely viewing a customer screen image and interacting with the customer's device (desktop, laptop, tablet or smartphone) using a standard web browser. In operation, an agent is provided with an account on a server, and can send a link and/or instructions to the customer to provide the agent with access to the customer device. An application installed on the customer device captures image frames to be shared and divides them into subsections, transmitting to the server only those sections that have changed relative to the previously transmitted frame. The agent's browser retrieves tiles from the server as they change, and displays them for the agent. The system and process enable the agent to obtain system information and remotely control various functions of the customer device when authorized by the customer.