公开(公告)号：US08578210B2

公开(公告)日：2013-11-05

申请号：US12487364

申请日：2009-06-18

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F11/00

CPC分类号： H04L41/0631 ,  H04L41/0213 ,  H04L67/125 ,  H04L69/40

摘要： A supporting apparatus includes a configuration-information storage unit having stored therein dependencies among devices in association with a list of the devices. When information about a device where a failure has occurred is input, a dependency among devices including the faulty device is obtained from the configuration-information storage unit. Based on the obtained dependency among devices including the faulty device and information about the faulty device, learning data with the dependency and a cause of failure being associated with each other is created. Then, based on the created learning data, a solution procedure indicative of a procedure for specifying the cause of failure is generated by using, for example, algorithm ID3.

摘要翻译： 支持装置包括配置信息存储单元，其中存储有与设备列表相关联的设备之间的依赖关系。 当输入发生故障的设备的信息时，从配置信息存储单元获得包括故障设备的设备之间的相关性。 基于所获得的与故障设备有关的设备之间的依赖关系以及有关故障设备的信息，创建了依赖关系的学习数据和故障原因彼此相关联。 然后，基于所创建的学习数据，通过使用例如算法ID3来生成指示用于指定故障原因的过程的解决过程。

公开(公告)号：US08099626B2

公开(公告)日：2012-01-17

申请号：US12955264

申请日：2010-11-29

申请人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

发明人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

IPC分类号： G06F11/00

CPC分类号： G06F11/0793 ,  G06F11/0709 ,  H04L41/0663 ,  H04L41/0856 ,  H04L41/0859 ,  H04L41/0863

摘要： A recovery method management method includes executing and completing a work on a work target of a system according to a work start command and a work completion command, creating working method information for each work target, acquiring before-work-start system information and after-work-completion system information of the system to create before-and-after-work change information for each work target, storing and managing the working method information and the before-and-after-work change information in a work information managing and storing unit for each work target, creating recovery method information for each similar recovery work target among the work targets on the basis of the working method information, creating before-and-after-recovery change information for each recovery work target on the basis of the before-and-after-work change information, and storing and managing the recovery method information created and the before-and-after-recovery change information created in a recovery method managing and storing unit for each recovery work target.

摘要翻译： 恢复方法管理方法包括根据工作开始命令和工作完成指令执行和完成系统的工作目标，为每个工作目标创建工作方法信息，获取工作前 - 开始系统信息， 为每个工作目标创建工作前后变更信息的系统的工作完成系统信息，在工作信息管理和存储单元中存储和管理工作方法信息和工作前变更信息 针对每个工作目标，基于工作方法信息，在工作目标之间为每个类似的恢复工作目标创建恢复方法信息，基于之前的每个恢复工作目标创建每个恢复工作目标之前和之后的恢复改变信息， 和工作后变更信息，以及存储和管理创建的恢复方法信息和创建的恢复之前和之后的改变信息 用于每个恢复工作目标的恢复方法管理和存储单元。

公开(公告)号：US20110131323A1

公开(公告)日：2011-06-02

申请号：US12979113

申请日：2010-12-27

申请人： Hiroshi Otsuka ,  Akira Katsuno ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada

发明人： Hiroshi Otsuka ,  Akira Katsuno ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada

IPC分类号： G06F15/173

CPC分类号： G06F11/3419 ,  G06F11/0709 ,  G06F11/0778 ,  G06F11/3006 ,  G06F11/3089 ,  G06F11/3476 ,  H04L43/14

摘要： An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time.

摘要翻译： 信息收集装置从通过网络连接的多个装置获取信息。 所述信息收集装置包括：第一加法单元，对于每个所述设备，将收集所述设备的信息所需的信息收集持续时间与所述设备进行通信所需的通信持续时间相加; 第二加法单元，通过将第一加法单元加法到预定时间来在持续时间中增加最大持续时间以获得第一次; 减法单元，从第一次减去每个设备的信息收集持续时间; 第一设置单元，其将由所述减法单元获得的时间设置为当在每个设备处开始信息收集时的第二时间; 以及获取单元，其获取通过第二次开始的信息收集获得的信息。

公开(公告)号：US20100070458A1

公开(公告)日：2010-03-18

申请号：US12489211

申请日：2009-06-22

申请人： Hiroshi Otsuka ,  Kuniaki Shimada ,  Atsuji Sekiguchi ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yuji Wada ,  Yukihiro Watanabe ,  Yasuhide Matsumoto

发明人： Hiroshi Otsuka ,  Kuniaki Shimada ,  Atsuji Sekiguchi ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yuji Wada ,  Yukihiro Watanabe ,  Yasuhide Matsumoto

IPC分类号： G06F17/00

CPC分类号： G06F17/30569

摘要： An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective.

摘要翻译： 信息处理装置从用于管理有关资源及其属性值的CI的F-CMDB获得具有要在CI之间进行比较时使用规则的资源的类型和属性的CI。 从用于管理SRC和CI的CI的F-CMDB以及SRC与DST之间的关系在一起，信息处理设备还获得包括先前获得的任何CI的SRC的CI对，并且还具有与 规则。 然后，信息处理装置使具有与DST的CI中定义的分类相同的SRC的分类对象。 然后，信息处理装置将通过分组获得的SRC的一组CI作为规则目标的规则存储在规则DB中。

公开(公告)号：US08868729B2

公开(公告)日：2014-10-21

申请号：US12979113

申请日：2010-12-27

申请人： Hiroshi Otsuka ,  Akira Katsuno ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada

发明人： Hiroshi Otsuka ,  Akira Katsuno ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada

IPC分类号： G06F15/173

CPC分类号： G06F11/3419 ,  G06F11/0709 ,  G06F11/0778 ,  G06F11/3006 ,  G06F11/3089 ,  G06F11/3476 ,  H04L43/14

摘要： An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time.

摘要翻译： 信息收集装置从通过网络连接的多个装置获取信息。 所述信息收集装置包括：第一加法单元，对于每个所述设备，将收集所述设备的信息所需的信息收集持续时间与所述设备进行通信所需的通信持续时间相加; 第二加法单元，通过将第一加法单元加法到预定时间来在持续时间中增加最大持续时间以获得第一次; 减法单元，从第一次减去每个设备的信息收集持续时间; 第一设置单元，其将由所述减法单元获得的时间设置为当在每个设备处开始信息收集时的第二时间; 以及获取单元，其获取通过第二次开始的信息收集获得的信息。

公开(公告)号：US08561132B2

公开(公告)日：2013-10-15

申请号：US13232392

申请日：2011-09-14

申请人： Hiroshi Otsuka ,  Yasuhide Matsumoto ,  Yuji Wada ,  Masazumi Matsubara ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Kenji Morimoto

发明人： Hiroshi Otsuka ,  Yasuhide Matsumoto ,  Yuji Wada ,  Masazumi Matsubara ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Kenji Morimoto

IPC分类号： G06F17/00

CPC分类号： G06F21/604 ,  G06F17/30525 ,  G06F21/6218 ,  G06F2221/2141 ,  G06Q10/10

摘要： An access control apparatus that controls access to an information management apparatus that stores configuration elements and relationship elements indicating relationships between the configuration elements, includes a storage unit that stores one or more predetermined configuration elements in association with user information that identifies a user and stores one or more combinations of a type of a configuration element and a type of a relationship element in association with the user information, as an access control rule set for each user, and a determining unit that determines that, when a combination of a type of a configuration element stored in the storage unit in association with user information and a type of a relationship element indicating a relationship between the configuration element and another configuration element is stored in the storage unit in association with the user information, the another configuration element is accessible.

摘要翻译： 控制对存储配置元素的信息管理装置的访问的访问控制装置，以及指示配置要素之间的关系的关系元素，包括存储与识别用户的用户信息相关联的一个或多个预定配置元素并存储一个 或者更多的配置元素的类型和与用户信息相关联的关系元素的类型的组合，作为为每个用户设置的访问控制规则，以及确定单元，其确定当一种类型的 与用户信息相关联地存储在存储单元中的配置元素和指示配置元素与另一个配置元素之间的关系的关系元素的类型与用户信息相关联地存储在存储单元中，另一个配置元素是可访问的。

公开(公告)号：US08438179B2

公开(公告)日：2013-05-07

申请号：US12491998

申请日：2009-06-25

申请人： Yuji Wada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

发明人： Yuji Wada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

IPC分类号： G06F17/30 ,  G06F7/00

CPC分类号： G06F11/0709 ,  G06F11/079 ,  H04L41/0654 ,  H04L67/42 ,  H04Q2213/13103 ,  H04Q2213/13163 ,  H04Q2213/1325 ,  H04Q2213/13349

摘要： A computer-readable portable storage medium storing a trouble handling program for causing a computer to execute a process for knowledgizing past trouble handling cases in information systems, and for recommending handling methods based on trouble handling knowledge obtained by knowledgizing and symptoms of troubles when they occur, including a searching process for obtaining candidates of handling methods for troubles requested to be handled by searching the trouble handling knowledge; a recording process for recording to a storing unit a history of handling methods executed for each symptom as handling history information; a priority assigning process for assigning priorities to the handling method candidates obtained by the searching process, with reference to the handling history information; and a process for returning to a handling request source the handling methods for the troubles requested to be handled after assigning priorities based on priority assignment information obtained by the priority assigning process.

摘要翻译： 一种存储故障处理程序的计算机可读便携式存储介质，用于使计算机执行用于了解信息系统中的过去故障处理情况的处理，并且基于故障处理推荐处理方法，所述处理方法基于故障处理知识获得的知识和发生的故障症状 包括通过搜索故障处理知识来获得请求处理的麻烦的处理方法的候选者的搜索过程; 记录处理，用于向存储单元记录作为处理历史信息的针对每个症状执行的处理方法的历史; 优先级分配处理，用于根据所述处理历史信息，通过所述搜索处理获得的所述处理方法候选中分配优先级; 以及基于通过优先级分配处理获得的优先级分配信息，在分配优先级之后返回到处理请求源处理请求处理中的问题的处理方法。

公开(公告)号：US20110314050A1

公开(公告)日：2011-12-22

申请号：US13067736

申请日：2011-06-22

申请人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F17/30

CPC分类号： G06F17/30566

摘要： A configuration management system includes a plurality of MDRs that stores information about resources as configuration items, a FCMDB, a plurality of proxy apparatuses, and a proxy management apparatus, wherein the proxy management apparatus receives configuration items from the MDRs, reconciles the receives configuration items, selects a destination proxy apparatus such that the numbers of configuration items stored in the proxy apparatuses are substantially equal to each other, and sends the reconciled configuration items to the selected proxy apparatus, wherein the proxy apparatuses store configuration items sent from the proxy management apparatus, and wherein the FCMDB receives a query from a client, selects among the plurality of proxy apparatuses a proxy apparatus that stores a configuration item that is to serve as a query result, and receives the configuration item from the selected proxy apparatus.

摘要翻译： 配置管理系统包括存储关于资源作为配置项的信息的多个MDR，FCMDB，多个代理装置和代理管理装置，其中代理管理装置从MDR接收配置项，将接收配置项 选择目的地代理装置，使得存储在代理装置中的配置项目的数量基本上彼此相等，并且将所调整的配置项发送到所选择的代理装置，其中代理装置存储从代理管理装置发送的配置项 ，并且其中所述FCMDB从客户端接收查询，在所述多个代理设备中选择存储要用作查询结果的配置项的代理设备，并从所选代理设备接收配置项。

公开(公告)号：US08606737B2

公开(公告)日：2013-12-10

申请号：US13200354

申请日：2011-09-23

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F17/30

CPC分类号： G06N99/005

摘要： A constraint condition DB storing a constraint condition that stipulates a structure of a decision tree is referenced, and a decision tree is generated from a case set where values of a plurality of attributes and a conclusion are associated with one another so that the structure of the decision tree, which is stipulated by the constraint condition, is satisfied. Accordingly, for example, even if a new case is added to the case set, a basic structure of the decision tree is succeeded by the constraint condition, thereby avoiding a situation where an operator needs to significantly modify the decision tree. Therefore, operations of modifying the decision tree by the operator can be reduced.

摘要翻译： 参考存储规定决策树的结构的约束条件的约束条件DB，并且从多个属性和结论的值彼此相关联的情况集合生成决策树，使得 由约束条件规定的决策树被满足。 因此，例如，即使将新的情况添加到案例集中，决策树的基本结构由约束条件成功，从而避免操作者需要显着修改决策树的情况。 因此，可以减少由操作者修改决策树的操作。

公开(公告)号：US20110119384A1

公开(公告)日：2011-05-19

申请号：US12979143

申请日：2010-12-27

申请人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara ,  Hiroshi Otsuka ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Akira Katsuno

发明人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara ,  Hiroshi Otsuka ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Akira Katsuno

IPC分类号： G06F15/173

CPC分类号： G06F11/3006 ,  G06F11/3051

摘要： The information processing apparatus includes: a specification information reception unit that receives specification information for specifying a predetermined one of a plurality of resources; a determination unit that determines a device managing the resource specified by the specification information from among a plurality of devices based on the specification information received by the specification information reception unit; a specification information notification unit that sends the specification information to the device that has been determined, by the determination unit, to manage the resource specified by the specification information; an association unit that associates plural pieces of resource information with one another based on the sent resource information; and a resource information processing unit that executes predetermined processing for the resource information based on the association among the plural pieces of resource information associated by the association unit.

摘要翻译： 信息处理设备包括：指定信息接收单元，其接收用于指定多个资源中的预定的一个资源的指定信息; 确定单元，基于由指定信息接收单元接收的指定信息，确定从多个设备中管理由指定信息指定的资源的设备; 指定信息通知单元，其通过所述确定单元向所述已经确定的所述设备发送所述指定信息，以管理由所述指定信息指定的资源; 关联单元，其基于所发送的资源信息将多条资源信息彼此相关联; 以及资源信息处理单元，其基于由所述关联单元关联的所述多条资源信息之间的关联，对所述资源信息执行预定处理。