公开(公告)号：US20200042939A1

公开(公告)日：2020-02-06

申请号：US16051400

申请日：2018-07-31

申请人： salesforce.com, inc.

发明人： Prithvi Krishnan PADMANABHAN

IPC分类号： G06Q10/10 ,  G06Q10/06 ,  G06F17/22 ,  G06F17/27 ,  G06F17/28

摘要： Disclosed herein are system, method, and computer program product embodiments for processing a written-language contract using an industry-specific natural language processing model to determine flows or actions to undertake in a Customer Relationship Management (CRM) solution. A CRM solution may include the ability to receive or create a binding natural-language contract. The CPQ or CRM system may use natural language processing (NLP) to determine terms and conditions included in a natural-language contract. The NLP may further use an industry-specific model that may be determined based on information in the CRM solution to more efficiently and accurately analyze the natural-language contract. The CRM solution may further receive a legal language construct and convert the terms of the legal language construct into a smart contract.

公开(公告)号：US20230080927A1

公开(公告)日：2023-03-16

申请号：US17517522

申请日：2021-11-02

申请人： Salesforce.com, Inc.

发明人： Prithvi Krishnan PADMANABHAN

IPC分类号： G06Q20/38 ,  G06Q20/06 ,  H04L9/32

摘要： A request to exchange of a first quantity of a first fungible digital token type stored within a smart contract instance recorded in a public trust ledger and owned by a first party within the public trust ledger may be received via a communication interface at a database system. The request may authenticate a first account in the database system. The first account may be linked with the first party within the public trust ledger. The smart contract instance may be executed to determine whether the requested exchange is permissible based on one or more transaction rules included within the smart contract instance. The database system may be updated to reflect a transaction recorded within the public trust ledger when it is determined that the requested exchange is permissible.

公开(公告)号：US20220248165A1

公开(公告)日：2022-08-04

申请号：US17162304

申请日：2021-01-29

申请人： Salesforce.com, Inc.

发明人： Puneet DHALIWAL ,  Niv GARBER ,  D. Dustin BREESE ,  Prithvi Krishnan PADMANABHAN ,  Kara CARRERI ,  Rahul MEHTA ,  Raghav ABBOY ,  Yongbo ZUO ,  Abraham REYES

IPC分类号： H04W4/021 ,  G06Q10/06 ,  G06Q30/00 ,  H04W4/029

摘要： Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.