System and method for providing technical support and home appliance recommendations to a consumer

    公开(公告)号:US11620998B2

    公开(公告)日:2023-04-04

    申请号:US17014590

    申请日:2020-09-08

    Abstract: A first data that identifies a first device is used to identify within a data store a one or more capabilities of the first device. When a voice input having one or more keywords that have been pre-associated within the data store to an operational problem associated with at least the first device is received, a system causes a state of at least the first device at a time at which the voice input is received to be identified, causes the one or more keywords, the one or more capabilities of the first device, and the state of at least the first device to be used to identify within the data store a set of instructions for interacting with at least the first device to solve the operational problem, and causes the set of instructions to be presented to a user.

    APPARATUS, SYSTEM AND METHOD FOR PROMOTING APPS TO SMART DEVICES

    公开(公告)号:US20220191666A1

    公开(公告)日:2022-06-16

    申请号:US17686314

    申请日:2022-03-03

    Abstract: Apparatus, system and method for promoting media apps to an end user of a smart device. The smart device gathers information of apps that have been installed into the smart device and provides this information to a remote server. The remote server compares the information sent by the smart device to an identification of promoted apps received from a remote source to identify apps that are not installed in the smart device that are included in the identification of promoted apps. The remote server then notifies the smart device of which apps in the identification of promoted apps are not installed into the smart device, so that a user of the smart device may choose to have the missing app installed.

    SYSTEMS AND METHODS FOR ASSOCIATING SERVICES AND/OR DEVICES WITH A VOICE ASSISTANT

    公开(公告)号:US20220172603A1

    公开(公告)日:2022-06-02

    申请号:US17673145

    申请日:2022-02-16

    Abstract: A password less login using a smart device is caused to retrieve from a cloud-server a one-time use code. The smart device is associated with a virtual user account to control a plurality of controllable devices with a device app installed on a smart device. The one-time use code is provided to a controllable device and the controllable device is caused to provide the one-time use code back to the smart device. The app causes the one-time use code provided back to the smart device by the controllable device to be authenticated. In response to the one-time use code being authenticated, the controllable device is bound to the app whereupon the controllable device is controllable through use of the app.

    SYSTEM AND METHOD FOR PROVIDING A HEALTH CARE RELATED SERVICE

    公开(公告)号:US20210375278A1

    公开(公告)日:2021-12-02

    申请号:US16889984

    申请日:2020-06-02

    Abstract: A system for providing a health care service includes a sound detection device, a first environmental sensor, a network accessible platform, and a network communicatively coupling the sound detection device, the first environmental sensor, and the network accessible platform. The network accessible platform is programmed to evaluate a sound data received from the sound detection device and generated by a user and a first sensor data received from the first environmental sensor to determine an abnormal condition associated with the user. The platform then causes an action to be performed by at least one further device coupled to the network accessible platform. The action is an action that was associated with the determined abnormal condition associated with the user.

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