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    Analyzing sensor data of a device collected by a mobile endpoint device operating with the device
    11.
    发明授权
    Analyzing sensor data of a device collected by a mobile endpoint device operating with the device 有权
    分析由设备运行的移动端点设备收集的设备的传感器数据

    公开(公告)号：US09544449B1

    公开(公告)日：2017-01-10

    申请号：US14807529

    申请日：2015-07-23

    Applicant: Xerox Corporation

    Inventor： Peter J. Zehler ,  Gavan Leonard Tredoux ,  Premkumar Rajendran

    IPC: H04N1/00 ,  G06F3/12

    CPC classification number: H04N1/00039 ,  G06F3/121 ,  G06F3/1234 ,  G06F3/1292 ,  H04N1/00007 ,  H04N1/00037 ,  H04N1/00061 ,  H04N1/00079 ,  H04N2201/0003 ,  H04N2201/0094

    Abstract: A method, non-transitory computer readable medium and apparatus for analyzing operational sensor data of a device collected by a mobile endpoint device operating with the device are disclosed. For example, the method includes receiving the operational sensor data, a time stamp, a location of the device and a device identification (ID) from the mobile endpoint device, wherein the operational sensor data is collected by the mobile endpoint device from the device when the mobile endpoint device initiates a communication session with the device and transmitting the operational sensor data to a management service, wherein the operational sensor data is analyzed to determine a cause of a failure of the device when the device fails.

    Abstract translation: 公开了一种用于分析由该设备操作的移动端点设备收集的设备的操作传感器数据的方法，非暂时计算机可读介质和装置。 例如，该方法包括从移动终端设备接收操作传感器数据，时间标记，设备的位置和设备标识（ID），其中操作传感器数据由移动端点设备从设备收集时 移动端点设备发起与设备的通信会话并将操作传感器数据发送到管理服务，其中分析操作传感器数据以确定设备故障时设备故障的原因。

    REMOTE SUPPORT APPARATUS, ELECTRONIC APPARATUS, REMOTE SUPPORT METHOD, AND STORAGE MEDIUM
    12.
    发明申请
    REMOTE SUPPORT APPARATUS, ELECTRONIC APPARATUS, REMOTE SUPPORT METHOD, AND STORAGE MEDIUM 审中-公开

    公开(公告)号：US20160088166A1

    公开(公告)日：2016-03-24

    申请号：US14955541

    申请日：2015-12-01

    Applicant: CANON KABUSHIKI KAISHA

    Inventor： Kenta Fukushima

    IPC: H04N1/00

    CPC classification number: H04N1/00061 ,  G06F11/0733 ,  G06F11/0784 ,  H04N1/00015 ,  H04N1/00053 ,  H04N1/00076 ,  H04N1/00079 ,  H04N1/00084 ,  H04N2201/0003 ,  H04N2201/0094

    Abstract: An image forming apparatus including a plurality of processing units capable of performing different support processing for a user asking for support, and a remote support apparatus operated by an operator are connected via a communication path. The remote support apparatus transmits to the image forming apparatus a request to perform the support using the selected processing unit, or a request to switch the processing unit to a selected specific processing unit and a request to perform the support. The image forming apparatus allows the processing unit which follows the request to perform the support, to perform the support, and switches the processing unit according to the request to switch the processing unit to allow the switched processing unit to perform the support. Further, the image forming apparatus returns a result which should be returned, among results of the performed support, to the remote support apparatus.

    Suppressing print verification of a printed page
    13.
    发明授权
    Suppressing print verification of a printed page 有权
    禁止打印页面的打印验证

    公开(公告)号：US09288360B1

    公开(公告)日：2016-03-15

    申请号：US14611756

    申请日：2015-02-02

    Applicant: Carl Michael Dennison

    Inventor： Carl Michael Dennison

    IPC: G06K15/00 ,  H04N1/32 ,  G06K15/02 ,  H04N1/00

    CPC classification number: H04N1/32352 ,  G06K15/1806 ,  G06K15/408 ,  H04N1/00013 ,  H04N1/00031 ,  H04N1/00039 ,  H04N1/00058 ,  H04N1/00278 ,  H04N2201/0003 ,  H04N2201/0081 ,  H04N2201/3269

    Abstract: Systems and methods for suppressing print verification of a printed page. One embodiment is an apparatus that includes a print verification system that performs a verification process that analyzes printed pages of a printer for print errors. The print verification system receives a rasterized page from the printer and analyzes a predetermined location of the rasterized page for a bypass symbol. The print verification system also bypasses the verification process for a printed page that corresponds with the rasterized page responsive to detecting the bypass symbol in the predetermined location.

    Abstract translation: 用于抑制打印页面的打印验证的系统和方法。 一个实施例是一种装置，其包括执行验证处理的打印验证系统，该验证处理分析打印机的打印页面以进行打印错误。 打印验证系统从打印机接收光栅化页面，并且分析用于旁路符号的光栅化页面的预定位置。 响应于检测预定位置中的旁路符号，打印验证系统也绕过与光栅化页面相对应的打印页面的验证过程。

    Document handler using dual height calibration target for automatic calibration
    15.
    发明授权
    Document handler using dual height calibration target for automatic calibration 有权
    文件处理机使用双高度校准目标进行自动校准

    公开(公告)号：US09247077B2

    公开(公告)日：2016-01-26

    申请号：US14086812

    申请日：2013-11-21

    Applicant: XEROX CORPORATION

    Inventor： Paul Simon Golding ,  Michael John Wilsher

    IPC: H04N1/04 ,  H04N1/00

    CPC classification number: H04N1/00087 ,  H04N1/00018 ,  H04N1/00034 ,  H04N1/00047 ,  H04N1/0005 ,  H04N1/00063 ,  H04N1/0057 ,  H04N1/1017 ,  H04N2201/0003 ,  H04N2201/0093

    Abstract: The present application discloses methods and systems for calibrating a scanning system. The scanning system comprises a light-transmissive platen defining a top surface and a bottom surface, a controller, a document handler, and a scanner bar for recording image data from documents at various document heights. In one embodiment, the calibration method proposes the use of two calibration strips in a document scanning system that has both platen scanning and Constant Velocity Transport (CVT) scanning modes. In another embodiment, a scanner is disclosed with a dual calibration target or a single calibration target that is manufactured with two (2) different heights to correct the illumination profile at the CVT scanning height or at the platen scanning height.

    Abstract translation: 本申请公开了用于校准扫描系统的方法和系统。 扫描系统包括限定顶表面和底表面的透光压板，控制器，文件处理器和用于从各种文件高度的文档记录图像数据的扫描器条。 在一个实施例中，校准方法提出了在具有压板扫描和恒定速度传输（CVT）扫描模式的文档扫描系统中使用两个校准条。 在另一个实施例中，公开了一种具有双校准目标或单个校准目标的扫描器，其被制造成具有两（2）个不同的高度，以校正CVT扫描高度处或台板扫描高度处的照明轮廓。

    ANALYZING SENSOR DATA OF A DEVICE COLLECTED BY A MOBILE ENDPOINT DEVICE OPERATING WITH THE DEVICE
    20.
    发明申请
    ANALYZING SENSOR DATA OF A DEVICE COLLECTED BY A MOBILE ENDPOINT DEVICE OPERATING WITH THE DEVICE 有权
    分析由设备操作的移动终端设备收集的设备的传感器数据

    公开(公告)号：US20170026525A1

    公开(公告)日：2017-01-26

    申请号：US14807529

    申请日：2015-07-23

    Applicant: Xerox Corporation

    Inventor： PETER J. ZEHLER ,  Gavan Leonard Tredoux ,  Premkumar Rajendran

    IPC: H04N1/00 ,  G06F3/12

    CPC classification number: H04N1/00039 ,  G06F3/121 ,  G06F3/1234 ,  G06F3/1292 ,  H04N1/00007 ,  H04N1/00037 ,  H04N1/00061 ,  H04N1/00079 ,  H04N2201/0003 ,  H04N2201/0094

    Abstract: A method, non-transitory computer readable medium and apparatus for analyzing operational sensor data of a device collected by a mobile endpoint device operating with the device are disclosed. For example, the method includes receiving the operational sensor data, a time stamp, a location of the device and a device identification (ID) from the mobile endpoint device, wherein the operational sensor data is collected by the mobile endpoint device from the device when the mobile endpoint device initiates a communication session with the device and transmitting the operational sensor data to a management service, wherein the operational sensor data is analyzed to determine a cause of a failure of the device when the device fails.

    Abstract translation: 公开了一种用于分析由该设备操作的移动端点设备收集的设备的操作传感器数据的方法，非暂时计算机可读介质和装置。 例如，该方法包括从移动终端设备接收操作传感器数据，时间标记，设备的位置和设备标识（ID），其中操作传感器数据由移动端点设备从设备收集时 移动端点设备发起与设备的通信会话并将操作传感器数据发送到管理服务，其中分析操作传感器数据以确定设备故障时设备故障的原因。

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