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公开(公告)号：US10757402B2
公开(公告)日：2020-08-25
申请号：US16215972
申请日：2018-12-11
Applicant: Verint Systems, Ltd.
Inventor： Omer Shwartz , Ran Gur
Abstract: Cameras for use in a video surveillance system that is controlled by a video management system (VMS) may have a variety of operating characteristics and capabilities. For a VMS to communicate effectively with each camera, a file must be created for use by the VMS to that specifies how to connect with and operate the camera according to the camera's available and functioning capabilities. The verification of the camera's available/functioning capabilities and the creation of the file is a resource-consuming process known as certification. Disclosed herein are systems and methods that automate the certification process to make certifying cameras more efficient and cost effective.
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公开(公告)号：US20200251095A1
公开(公告)日：2020-08-06
申请号：US16780320
申请日：2020-02-03
Applicant: Verint Systems Ltd.
Inventor： Jeffrey Michael Iannone , Ron Wein , Omer Ziv
Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
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公开(公告)号：US20200251093A1
公开(公告)日：2020-08-06
申请号：US16780296
申请日：2020-02-03
Applicant: Verint Systems Ltd.
Inventor： Jeffrey Michael Iannone , Ron Wein , Omer Ziv
Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
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公开(公告)号：US10720164B2
公开(公告)日：2020-07-21
申请号：US16702998
申请日：2019-12-04
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
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公开(公告)号：US10679134B2
公开(公告)日：2020-06-09
申请号：US16458482
申请日：2019-07-01
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh , Jeremie Dreyfuss
Abstract: Systems and methods of automated ontology development include a corpus of communication data. The corpus of communication data includes communication data from a plurality of interactions and is processed. A plurality of terms are extracted from the corpus. Each term of the plurality is a plurality of words that identify a single concept within the corpus. An ontology is automatedly generated from the extracted terms.
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Patent Agency Ranking
公开(公告)号：US20200169571A1
公开(公告)日：2020-05-28
申请号：US16694020
申请日：2019-11-25
Applicant: Verint Systems Ltd.
Inventor： Ziv Katzir , Gershon Celnicker , Hed Kovetz
Abstract: Embodiments for generating appropriate data sets for learning to identify user actions. A user uses one or more applications over a suitable period of time. As the user uses the applications, a monitoring device, acting as a “man-in-the-middle,” intermediates the exchange of encrypted communication between the applications and the servers that serve the applications. The monitoring device obtains, for each action performed by the user, two corresponding (bidirectional) flows of communication: an encrypted flow, and an unencrypted flow. Since the unencrypted flow indicates the type of action that was performed by the user, the correspondence between the encrypted flow and the unencrypted flow may be used to automatically label the encrypted flow, without decrypting the encrypted flow. Features of the encrypted communication may then be stored in association with the label to automatically generate appropriately-sized learning set for each application of interest.
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公开(公告)号：US10650826B2
公开(公告)日：2020-05-12
申请号：US16594812
申请日：2019-10-07
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
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公开(公告)号：US20200105275A1
公开(公告)日：2020-04-02
申请号：US16702998
申请日：2019-12-04
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
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公开(公告)号：US10593332B2
公开(公告)日：2020-03-17
申请号：US16567446
申请日：2019-09-11
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and methods diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
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公开(公告)号：US20200077230A1
公开(公告)日：2020-03-05
申请号：US16678624
申请日：2019-11-08
Applicant: VERINT SYSTEMS LTD.
Inventor： Ishay Barlev
Abstract: A location-tracking system that includes multiple detector units that are deployed in a region of interest. The detector units receive uplink signals from wireless terminals that are active in the region, and measure the strengths of the received uplink signals. The system computes the locations of the terminals based on the measured signal strengths and the known locations of the detector units. The location-tracking system receives and analyzes downlink signals from one or more of the base stations of the wireless network. The detector unit uses the downlink signal to recover and synchronize to the timing of the wireless network's air-interface. Based on the extracted uplink allocations, and having synchronized with the air-interface, the system is able to distinguish between the uplink signal components originating from each terminal, and thus compute the location of each terminal.
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