Method and system for conveying location-granularity preferences with location-based service requests
    21.
    发明授权
    Method and system for conveying location-granularity preferences with location-based service requests 有权
    使用基于位置的服务请求传送位置 - 粒度偏好的方法和系统

    公开(公告)号:US07801534B2

    公开(公告)日:2010-09-21

    申请号:US10734700

    申请日:2003-12-11

    IPC分类号: H04Q7/20

    CPC分类号: H04W64/00

    摘要: A method and system for conveying location-granularity preferences with location-based service requests. A client station will detect a request to initiate a voice call, and before actually initiating the call the client station will send a message into a network indicating how to carry out a location-based service. In this manner, each time the client station accesses a location-based service, the client station will automatically send the instruction message to the service provider directing the provider how to carry out the service. Upon receiving the instructions, the location-based service provider may proceed to determine the location of the client station. The location-based service provider may then adjust the location of the client station according to the instructions. The service provider could then return the location of the client station, adjusted according to the instructions, directly to a location-based application, to provide the requested location-based service to the client station.

    摘要翻译: 一种用于基于位置服务请求传送位置粒度偏好的方法和系统。 客户站将检测到发起语音呼叫的请求,并且在实际发起呼叫之前,客户端站将向网络发送一条消息,指示如何执行基于位置的服务。 以这种方式,每当客户站访问基于位置的服务时,客户端站将自动地向服务提供商发送指示消息,指示提供商如何执行服务。 在接收到指令后,基于位置的服务提供商可以继续确定客户站的位置。 然后,基于位置的服务提供商可以根据指令来调整客户站的位置。 服务提供商然后可以将根据指令进行调整的客户站的位置直接返回到基于位置的应用,以向客户端提供所请求的基于位置的服务。

    Voice browser with weighting of browser-level grammar to enhance usability
    22.
    发明授权
    Voice browser with weighting of browser-level grammar to enhance usability 有权
    具有浏览器级语法权重的语音浏览器,以增强可用性

    公开(公告)号:US07302392B1

    公开(公告)日:2007-11-27

    申请号:US10680961

    申请日:2003-10-07

    IPC分类号: G10L15/00

    CPC分类号: G10L15/19 G10L2015/228

    摘要: A computer system in the form of a voice command platform includes a voice browser and voice-based applications. The voice browser has global-level grammar elements and the voice applications have application-level grammar and grammar elements. A programming feature is provided by which developers of the voice applications can programmably weigh or weight global-level grammar elements relative to the application-level grammar or grammar elements. As a consequence of the weighting, a speech recognition engine for the voice browser is more likely to accurately recognize voice input from a user. The weighting can be applied on the application as a whole, or at any given state in the application. Also, the weighting can be made to the global level grammar elements as a group, or on an individual basis.

    摘要翻译: 语音命令平台形式的计算机系统包括语音浏览器和基于语音的应用程序。 语音浏览器具有全局级语法元素,语音应用程序具有应用级语法和语法元素。 提供了编程功能,语音应用程序的开发人员可以通过该功能可编程地称重或相对于应用程序级语法或语法元素来权衡全局级语法元素。 作为加权的结果,用于语音浏览器的语音识别引擎更可能准确地识别来自用户的语音输入。 加权可以应用于整个应用程序,也可以应用于应用程序中的任何给定状态。 此外,可以将全局级语法元素作为一组或个体加权。

    Mobile device proxy for instant messaging
    23.
    发明授权
    Mobile device proxy for instant messaging 有权
    移动设备代理即时通讯

    公开(公告)号:US08880612B1

    公开(公告)日:2014-11-04

    申请号:US11013547

    申请日:2004-12-16

    摘要: A proxy for SMS-based wireless instant messaging (IM) is located on a network server. The proxy provides an on-line IM presence for a mobile device user and facilitates multiple cross-platform IM services without requiring protocol specific functionality locally installed on the mobile device. According to an embodiment, the proxy is configured with information about the user such as userID and login information. In operation, the proxy may log into a plurality of IM systems and provide an indication of the user's presence. Upon receiving IM messages directed to the user, the proxy may 1) automatically reply; 2) forward a converted message to the user's current presence; 3) forward a converted message to the user's on-line message repository; and/or 4) store the message for future delivery. The proxy may also provide presence information of contacts for the mobile device user. Upon receiving SMS messages from the user, the proxy may 1) determine the appropriate IM protocol; 2) log-in the appropriate IM system; 3) send the message to the intended recipient.

    摘要翻译: 基于SMS的无线即时消息(IM)的代理位于网络服务器上。 该代理为移动设备用户提供在线IM存在,并且促进多个跨平台IM服务,而不需要在本地安装在移动设备上的协议特定功能。 根据实施例,代理被配置有关于诸如用户ID和登录信息之类的用户的信息。 在操作中,代理可以登录到多个IM系统并提供用户的存在的指示。 一旦收到指向用户的IM消息,代理可以自动回复; 2)将转换的消息转发给用户的当前存在; 3)将转换的消息转发给用户的在线消息存储库; 和/或4)存储消息以供将来传送。 代理还可以为移动设备用户提供联系人的呈现信息。 在从用户接收到SMS消息时,代理可以1)确定适当的IM协议; 2)登录相应的IM系统; 3)将消息发送给预定的收件人。

    Method for tracking payable media content transactions
    25.
    发明授权
    Method for tracking payable media content transactions 有权
    跟踪支付媒体内容交易的方法

    公开(公告)号:US07975003B1

    公开(公告)日:2011-07-05

    申请号:US12025963

    申请日:2008-02-05

    IPC分类号: G06F15/16

    摘要: A method to facilitate determination of an extent to which payment should be exchanged between the access provider and the content provider for delivery of content items to the client stations. Each client station will be provisioned with a list of available content items, including for each a flag and/or other data specifying whether the content item is payable or non-payable. When the client station sends a content request seeking a particular one of the content items, the client station includes the flag or other data. As the content request passes through the access provider's system on the way to the content provider, the access provider then reads the flag or other data to determine whether the content item is payable and perhaps an applicable payment amount. The access provider may thereby maintain a count of payable content transactions and/or other data to facilitate proper payment.

    摘要翻译: 一种方法,用于确定在接入提供商和内容提供商之间应该交换支付的程度,以将内容项目传送到客户端站。 将向每个客户站提供可用内容项目的列表,包括每个标记和/或指定内容项目是应付还是不支付的其他数据。 当客户站发送寻求内容项目中的特定一个的内容请求时,客户站包括标志或其他数据。 当内容请求在通过内容提供商的途中通过接入提供商的系统时,接入提供商随后读取该标志或其他数据,以确定该内容项目是否应付,也可能是适用的支付金额。 因此,接入提供商可以维护应付内容交易和/或其他数据的计数以促进适当的支付。

    Method and system for timed interaction with an interactive voice response system
    26.
    发明授权
    Method and system for timed interaction with an interactive voice response system 有权
    与交互式语音应答系统定时交互的方法和系统

    公开(公告)号:US07933400B2

    公开(公告)日:2011-04-26

    申请号:US12771669

    申请日:2010-04-30

    IPC分类号: H04M3/00

    CPC分类号: H04M3/4936 H04M3/5166

    摘要: Provided are methods and systems associated with interactive voice response (“IVR”) systems that control the amount of time a user interacts with the system. According to the invention, an IVR system utilizes a timer or series of timers to determine how long a user has been interacting with the IVR system. When threshold events occur, the IVR system will analyze the status of the call and may switch the user to a predefined destination, such as to an operator queue, directly to a live operator, or to another designated navigation point in the IVR navigation structure. In this manner increasing the efficiency of manner in which the IVR system interacts with a caller.

    摘要翻译: 提供与控制用户与系统交互的时间量的交互式语音响应(“IVR”)系统相关联的方法和系统。 根据本发明,IVR系统利用定时器或一系列定时器来确定用户已经与IVR系统进行多长时间的交互。 当阈值事件发生时,IVR系统将分析呼叫的状态,并且可以将用户切换到预定义的目的地,例如到运营商队列,直接到活动运营商,或者转换到IVR导航结构中的另一个指定的导航点。 以这种方式提高IVR系统与呼叫者交互的方式的效率。

    Method and system for call routing based on obtained information
    27.
    发明授权
    Method and system for call routing based on obtained information 有权
    基于获取信息的呼叫路由方法和系统

    公开(公告)号:US07602899B1

    公开(公告)日:2009-10-13

    申请号:US10781966

    申请日:2004-02-18

    IPC分类号: H04M3/00

    摘要: A method and system for routing incoming calls by assigning weights to the call. A method in accordance with an embodiment of the invention comprises receiving an incoming call, generating one or more prompts to solicit respective responses from the caller and receiving, from the caller, the respective responses. The method further comprises assigning one or more respective weights to the call, the one or more respective weights corresponding to each of the one or more responses, processing the weights to determine one or more overall weights of the call, and routing the call to an appropriate location based, at least in part, on the overall weights of the call.

    摘要翻译: 一种用于通过为呼叫分配权重来路由来电的方法和系统。 根据本发明的实施例的方法包括接收来电,产生一个或多个提示以征求来自呼叫者的各自的响应并从呼叫者接收相应的响应。 该方法还包括向呼叫分配一个或多个相应权重,对应于一个或多个响应中的每一个的一个或多个相应权重,处理权重以确定呼叫的一个或多个整体权重,并将呼叫路由到 至少部分地基于呼叫的整体权重的适当位置。

    Method and system for managing abnormal disconnects during a streaming media session
    28.
    发明授权
    Method and system for managing abnormal disconnects during a streaming media session 有权
    在流媒体会话期间管理异常断开的方法和系统

    公开(公告)号:US08301795B1

    公开(公告)日:2012-10-30

    申请号:US13081946

    申请日:2011-04-07

    IPC分类号: G06F15/16

    摘要: A method for streaming multimedia content in a wireless communication system. The exemplary method includes receiving, in a data network, a request from a mobile device to stream multimedia content to the mobile device from the data network, where the request is transmitted over a wireless connection. The method further includes streaming a portion of the requested multimedia content from the data network to the mobile device. The method also includes detecting termination of the wireless connection during the streaming and retaining information in at least one of a device in the data network and the mobile device, where the information indicates a point in the multimedia content stream where the termination of the wireless connection occurred. The method still further includes re-establishing the wireless connection and resuming streaming of the multimedia content based on the retained information.

    摘要翻译: 一种用于在无线通信系统中流式传输多媒体内容的方法。 示例性方法包括在数据网络中接收来自移动设备的来自数据网络的多媒体内容流向移动设备的请求,其中通过无线连接发送请求。 该方法还包括将所请求的多媒体内容的一部分从数据网络流式传输到移动设备。 该方法还包括在流传输期间检测无线连接的终止以及在数据网络和移动设备中的设备中的至少一个中保留信息,其中信息指示多媒体内容流中的点,其中无线连接的终止 发生。 该方法还包括基于所保留的信息重新建立无线连接和恢复多媒体内容的流传输。

    Predictive payment suggestion in a telecommunication system
    29.
    发明授权
    Predictive payment suggestion in a telecommunication system 有权
    电信系统中的预测支付建议

    公开(公告)号:US08010080B1

    公开(公告)日:2011-08-30

    申请号:US11188305

    申请日:2005-07-25

    IPC分类号: H04M11/00 H04M15/00

    摘要: A method and system for managing subscriber payments is disclosed. When a subscriber account reaches a threshold state, the subscriber may be directed to a payment platform that requests the subscriber to make a payment in order to continue using telecom service. As described, a billing system determines the subscriber's rate of usage of telecom service so far in a current billing period and then applies the determined rate of usage to predict a quantity of telecom service that the subscriber will use in the remainder of the billing period. The billing system then computes an overage charge for at least a portion of the predicted quantity of telecom service and conveys at least that overage charge to the payment platform. The payment platform then requests the subscriber to pay at least the computed overage charge, preferably as a condition to the subscriber using further telecom service.

    摘要翻译: 公开了一种用于管理用户支付的方法和系统。 当用户帐户达到阈值状态时,订户可以被引导到要求用户进行支付以便继续使用电信服务的支付平台。 如上所述,计费系统在当前的结算周期内确定用户的电信服务使用率,然后应用所确定的使用率来预测用户将在剩余的计费周期内使用的电信服务的数量。 计费系统然后计算至少一部分电话服务的预计数量的超额费用,并将至少该超额费用传送到支付平台。 支付平台然后请求订户至少支付计算的超额费用,优选地作为使用另外的电信服务的用户的条件。

    Method and system for timed interaction with an interactive voice response
    30.
    发明授权
    Method and system for timed interaction with an interactive voice response 有权
    与交互式语音应答系统定时交互的方法和系统

    公开(公告)号:US07436948B1

    公开(公告)日:2008-10-14

    申请号:US11023770

    申请日:2004-12-23

    IPC分类号: H04M3/00

    CPC分类号: H04M3/4936 H04M3/5166

    摘要: Provided are methods and systems associated with interactive voice response (“IVR”) systems that control the amount of time a user interacts with the system. According to the invention, an IVR system utilizes a timer or series of timers to determine how long a user has been interacting with the IVR system. When threshold events occur, the IVR system will analyze the status of the call and may switch the user to a predefined destination, such as to an operator queue, directly to a live operator, or to another designated navigation point in the IVR navigation structure. In this manner increasing the efficiency of manner in which the IVR system interacts with a caller.

    摘要翻译: 提供与控制用户与系统交互的时间量的交互式语音响应(“IVR”)系统相关联的方法和系统。 根据本发明,IVR系统利用定时器或一系列定时器来确定用户已经与IVR系统进行多长时间的交互。 当阈值事件发生时,IVR系统将分析呼叫的状态,并且可以将用户切换到预定义的目的地,例如到运营商队列,直接到活动运营商,或者转换到IVR导航结构中的另一个指定的导航点。 以这种方式提高IVR系统与呼叫者交互的方式的效率。