摘要:
A method and system for conveying location-granularity preferences with location-based service requests. A client station will detect a request to initiate a voice call, and before actually initiating the call the client station will send a message into a network indicating how to carry out a location-based service. In this manner, each time the client station accesses a location-based service, the client station will automatically send the instruction message to the service provider directing the provider how to carry out the service. Upon receiving the instructions, the location-based service provider may proceed to determine the location of the client station. The location-based service provider may then adjust the location of the client station according to the instructions. The service provider could then return the location of the client station, adjusted according to the instructions, directly to a location-based application, to provide the requested location-based service to the client station.
摘要:
A computer system in the form of a voice command platform includes a voice browser and voice-based applications. The voice browser has global-level grammar elements and the voice applications have application-level grammar and grammar elements. A programming feature is provided by which developers of the voice applications can programmably weigh or weight global-level grammar elements relative to the application-level grammar or grammar elements. As a consequence of the weighting, a speech recognition engine for the voice browser is more likely to accurately recognize voice input from a user. The weighting can be applied on the application as a whole, or at any given state in the application. Also, the weighting can be made to the global level grammar elements as a group, or on an individual basis.
摘要:
A proxy for SMS-based wireless instant messaging (IM) is located on a network server. The proxy provides an on-line IM presence for a mobile device user and facilitates multiple cross-platform IM services without requiring protocol specific functionality locally installed on the mobile device. According to an embodiment, the proxy is configured with information about the user such as userID and login information. In operation, the proxy may log into a plurality of IM systems and provide an indication of the user's presence. Upon receiving IM messages directed to the user, the proxy may 1) automatically reply; 2) forward a converted message to the user's current presence; 3) forward a converted message to the user's on-line message repository; and/or 4) store the message for future delivery. The proxy may also provide presence information of contacts for the mobile device user. Upon receiving SMS messages from the user, the proxy may 1) determine the appropriate IM protocol; 2) log-in the appropriate IM system; 3) send the message to the intended recipient.
摘要:
A portable electronic device is provided. The portable electronic device comprises a processor, a memory, a display, and a first application stored in the memory that, when executed by the processor, receives indications of a plurality of events. The application also stores event information associated with the events in the memory, and when a user interface of a second application that is presented on the display is navigated away from, presents an announcement about one of the stored event information on the display.
摘要:
A method to facilitate determination of an extent to which payment should be exchanged between the access provider and the content provider for delivery of content items to the client stations. Each client station will be provisioned with a list of available content items, including for each a flag and/or other data specifying whether the content item is payable or non-payable. When the client station sends a content request seeking a particular one of the content items, the client station includes the flag or other data. As the content request passes through the access provider's system on the way to the content provider, the access provider then reads the flag or other data to determine whether the content item is payable and perhaps an applicable payment amount. The access provider may thereby maintain a count of payable content transactions and/or other data to facilitate proper payment.
摘要:
Provided are methods and systems associated with interactive voice response (“IVR”) systems that control the amount of time a user interacts with the system. According to the invention, an IVR system utilizes a timer or series of timers to determine how long a user has been interacting with the IVR system. When threshold events occur, the IVR system will analyze the status of the call and may switch the user to a predefined destination, such as to an operator queue, directly to a live operator, or to another designated navigation point in the IVR navigation structure. In this manner increasing the efficiency of manner in which the IVR system interacts with a caller.
摘要:
A method and system for routing incoming calls by assigning weights to the call. A method in accordance with an embodiment of the invention comprises receiving an incoming call, generating one or more prompts to solicit respective responses from the caller and receiving, from the caller, the respective responses. The method further comprises assigning one or more respective weights to the call, the one or more respective weights corresponding to each of the one or more responses, processing the weights to determine one or more overall weights of the call, and routing the call to an appropriate location based, at least in part, on the overall weights of the call.
摘要:
A method for streaming multimedia content in a wireless communication system. The exemplary method includes receiving, in a data network, a request from a mobile device to stream multimedia content to the mobile device from the data network, where the request is transmitted over a wireless connection. The method further includes streaming a portion of the requested multimedia content from the data network to the mobile device. The method also includes detecting termination of the wireless connection during the streaming and retaining information in at least one of a device in the data network and the mobile device, where the information indicates a point in the multimedia content stream where the termination of the wireless connection occurred. The method still further includes re-establishing the wireless connection and resuming streaming of the multimedia content based on the retained information.
摘要:
A method and system for managing subscriber payments is disclosed. When a subscriber account reaches a threshold state, the subscriber may be directed to a payment platform that requests the subscriber to make a payment in order to continue using telecom service. As described, a billing system determines the subscriber's rate of usage of telecom service so far in a current billing period and then applies the determined rate of usage to predict a quantity of telecom service that the subscriber will use in the remainder of the billing period. The billing system then computes an overage charge for at least a portion of the predicted quantity of telecom service and conveys at least that overage charge to the payment platform. The payment platform then requests the subscriber to pay at least the computed overage charge, preferably as a condition to the subscriber using further telecom service.
摘要:
Provided are methods and systems associated with interactive voice response (“IVR”) systems that control the amount of time a user interacts with the system. According to the invention, an IVR system utilizes a timer or series of timers to determine how long a user has been interacting with the IVR system. When threshold events occur, the IVR system will analyze the status of the call and may switch the user to a predefined destination, such as to an operator queue, directly to a live operator, or to another designated navigation point in the IVR navigation structure. In this manner increasing the efficiency of manner in which the IVR system interacts with a caller.