摘要:
The ranking quality of a ranked list may be evaluated. In an example embodiment, a method is implemented by a system to access log data, ascertain which entries of a ranked list are skipped, and determine a ranking quality metric from the skipped entries. More specifically, log data that reflects user interactions with a ranked list having multiple entries is accessed. The user interactions include at least indications of which of the multiple entries are selected entries. It is ascertained which entries of the multiple entries of the ranked list are skipped entries based on the selected entries. The ranking quality metric for the ranked list is determined responsive to the skipped entries.
摘要:
The present invention is directed to a method and system for broadcasting a message to selected devices. More specifically, the method and system identifies appropriate VoIP devices of a recipient client suitable for a broadcast message and transmits the broadcast message to the identified appropriate VoIP devices over a digital communication channel. The appropriate VoIP devices are selected in accordance with various constraints of broadcasting such as recipient client's preference, functionality and capability of the recipient VoIP device, broadcaster's bandwidth, a set of broadcasting rules, or the like. In order to identify appropriate VoIP devices or a recipient client, the information relating to the recipient client and VoIP devices may be exchanged using the digital communication channel.
摘要:
Log-based rankers and document-based rankers may be combined for searching. In an example embodiment, there is a method for combining rankers to perform a search operation. A count of query instances in log data is ascertained based on a query. A search for the query is performed to produce a set of search results. The set of search results is ranked by relevance score with a document-based ranker and a log-based ranker using a weighting factor that is adapted responsive to the count of the query instances in the log data.
摘要:
A unified programming environment allows application developers to work with declarative, procedural and service model based logic. In one aspect, instructions on a computer readable medium include at least one of a declarative logic module adapted to define an object and a procedural logic module adapted to define an object. A service model based logic module is adapted to define actions to be performed on the object with a reference to said at least one of the declarative and procedural logic module.
摘要:
Methods and system for authenticating a user are disclosed. The present invention includes accessing a collection of personal information related to the user. The present invention also includes performing an authentication operation that is based on the collection of personal information. The authentication operation incorporates at least one dynamic component and prompts the user to give an audible utterance. The audible utterance is compared to a stored voiceprint.
摘要:
A method and system for routing a call connection signal and corresponding contextual information to an appropriate destination is provided. A call center and at least one user may exchange signals, and/or contextual information during a call set-up phase. Relevant contextual information and other detailed information may be identified and collected from their corresponding sources. Based on the relevant contextual information and other detailed information, one or more appropriate routed destinations may be determined. In addition, contextual information may be tailored for each of the determined routed destinations. The call connection signal and the tailored contextual information are routed to each routed destination. In this manner, necessary contextual information may be readily available for the routed destination at the time of the call connection and thus the routed destination can provide a faster service.
摘要:
A statistical language model (SLM) may be iteratively refined by considering N-gram counts in new data, and blending the information contained in the new data with the existing SLM. A first group of documents is evaluated to determine the probabilities associated with the different N-grams observed in the documents. An SLM is constructed based on these probabilities. A second group of documents is then evaluated to determine the probabilities associated with each N-gram in that second group. The existing SLM is then evaluated to determine how well it explains the probabilities in the second group of documents, and a weighting parameter is calculated from that evaluation. Using the weighting parameter, a new SLM is then constructed as a weighted average of the existing SLM and the new probabilities.
摘要:
Inbound calls to an enterprise are handled by a call-handling component, by identifying the calling party from intrinsic information about the call, by identifying a potential recipient from non-intrinsic information about the calling party, and by automatically routing the inbound call to a potential recipient.
摘要:
A search result ranker may be trained with automatically-generated samples. In an example embodiment, user interests are inferred from user interactions with search results for a particular query so as to determine respective relevance scores associated with respective query-identifier pairs of the search results. Query-identifier-relevance score triplets are formulated from the respective relevance scores associated with the respective query-identifier pairs. The query-identifier-relevance score triplets are submitted as training samples to a search result ranker. The search result ranker is trained as a learning machine with multiple training samples of the query-identifier-relevance score triplets.
摘要:
A system for controlling a telephone infrastructure device or other network traffic service model based device includes an object oriented based application including a device object adapted for storing information pertaining to a physical or logical device, a call object adapted for storing information pertaining to a call between at least two device, a listener object adapted to provide speech recognition, a prompt object adapted to provide synthesized speech, and a connection object adapted for storing information pertaining to a connection between a call object and one of a device object, a listener object and a prompt object.