RECOVERY METHOD MANAGEMENT DEVICE AND RECOVERY METHOD MANAGEMENT METHOD
    22.
    发明申请
    RECOVERY METHOD MANAGEMENT DEVICE AND RECOVERY METHOD MANAGEMENT METHOD 有权
    恢复方法管理装置和恢复方法管理方法

    公开(公告)号:US20110072305A1

    公开(公告)日:2011-03-24

    申请号:US12955264

    申请日:2010-11-29

    IPC分类号: G06F11/07

    摘要: A recovery method management method includes executing and completing a work on a work target of a system according to a work start command and a work completion command, creating working method information for each work target, acquiring before-work-start system information and after-work-completion system information of the system to create before-and-after-work change information for each work target, storing and managing the working method information and the before-and-after-work change information in a work information managing and storing unit for each work target, creating recovery method information for each similar recovery work target among the work targets on the basis of the working method information, creating before-and-after-recovery change information for each recovery work target on the basis of the before-and-after-work change information, and storing and managing the recovery method information created and the before-and-after-recovery change information created in a recovery method managing and storing unit for each recovery work target.

    摘要翻译: 恢复方法管理方法包括根据工作开始命令和工作完成指令执行和完成系统的工作目标,为每个工作目标创建工作方法信息,获取工作前 - 开始系统信息, 为每个工作目标创建工作前后变更信息的系统的工作完成系统信息,在工作信息管理和存储单元中存储和管理工作方法信息和工作前变更信息 针对每个工作目标,基于工作方法信息在工作目标之间为每个类似的恢复工作目标创建恢复方法信息,基于之前的每个恢复工作目标创建每个恢复工作目标的恢复之前和之后的改变信息, 和工作后变更信息,以及存储和管理创建的恢复方法信息和创建的恢复之前和之后的改变信息 用于每个恢复工作目标的恢复方法管理和存储单元。

    STORAGE MEDIUM STORING TROUBLE HANDLING PROGRAM, AND TROUBLE HANDLING APPARATUS
    23.
    发明申请
    STORAGE MEDIUM STORING TROUBLE HANDLING PROGRAM, AND TROUBLE HANDLING APPARATUS 有权
    存储介质存储故障处理程序和故障排除设备

    公开(公告)号:US20100070462A1

    公开(公告)日:2010-03-18

    申请号:US12491998

    申请日:2009-06-25

    IPC分类号: G06F17/00

    摘要: A computer-readable portable storage medium storing a trouble handling program for causing a computer to execute a process for knowledgizing past trouble handling cases in information systems, and for recommending handling methods based on trouble handling knowledge obtained by knowledgizing and symptoms of troubles when they occurs, comprises: a searching process for obtaining candidates of handling methods for troubles requested to be handled by searching the trouble handling knowledge; a recording process for recording to a storing unit a history of handling methods executed for each symptom as handling history information; a priority assigning process for assigning priorities to the handling method candidates obtained by the searching process, with reference to the handling history information; and a process for returning to a handling request source the handling methods for the troubles requested to be handled after assigning priorities based on priority assignment information obtained by the priority assigning process.

    摘要翻译: 一种存储故障处理程序的计算机可读便携式存储介质,用于使计算机执行用于了解信息系统中的过去故障处理情况的处理,并且基于故障处理推荐处理方法,所述处理方法基于故障处理知识获得的知识以及当故障发生时的症状 包括:通过搜索故障处理知识来获得请求处理的麻烦的处理方法的候选的搜索过程; 记录处理,用于向存储单元记录作为处理历史信息的针对每个症状执行的处理方法的历史; 优先级分配处理,用于根据所述处理历史信息,通过所述搜索处理获得的所述处理方法候选中分配优先级; 以及基于通过优先级分配处理获得的优先级分配信息,在分配优先级之后返回到处理请求源处理请求处理中的问题的处理方法。

    Information collection device, information collection program, and method
    25.
    发明授权
    Information collection device, information collection program, and method 有权
    信息采集装置,信息采集程序和方法

    公开(公告)号:US08868729B2

    公开(公告)日:2014-10-21

    申请号:US12979113

    申请日:2010-12-27

    IPC分类号: G06F15/173

    摘要: An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time.

    摘要翻译: 信息收集装置从通过网络连接的多个装置获取信息。 所述信息收集装置包括:第一加法单元,对于每个所述设备,将收集所述设备的信息所需的信息收集持续时间与所述设备进行通信所需的通信持续时间相加; 第二加法单元,通过将第一加法单元加法到预定时间来在持续时间中增加最大持续时间以获得第一次; 减法单元,从第一次减去每个设备的信息收集持续时间; 第一设置单元,其将由所述减法单元获得的时间设置为当在每个设备处开始信息收集时的第二时间; 以及获取单元,其获取通过第二次开始的信息收集获得的信息。

    Virtual integrated management device for performing information update process for device configuration information management device
    26.
    发明授权
    Virtual integrated management device for performing information update process for device configuration information management device 有权
    用于对设备配置信息管理设备执行信息更新处理的虚拟集成管理设备

    公开(公告)号:US08650274B2

    公开(公告)日:2014-02-11

    申请号:US12884308

    申请日:2010-09-17

    IPC分类号: G06F15/173

    摘要: An information management device for performing an information update process from a virtual integrated management device that manages a plurality of device configuration information management devices to the device configuration information management devices, comprises a meta information management unit and an update processing unit. The meta information management unit, which is used to store meta information, indicates from which device configuration information management devices managed information comes. The update processing unit is used to narrow down the device configuration information management devices having information. The information is the basis of information on an update process such as registration, update and deletion based on the meta information, and giving a request for the update process, such as registration, update and deletion only to the device configuration information management devices narrowed down.

    摘要翻译: 一种用于从管理多个设备配置信息管理设备的虚拟集成管理设备向设备配置信息管理设备执行信息更新处理的信息管理设备,包括元信息管理单元和更新处理单元。 用于存储元信息的元信息管理单元指示从哪个设备配置信息管理设备管理的信息到来。 更新处理单元用于缩小具有信息的设备配置信息管理设备。 该信息是基于元信息的注册,更新和删除等更新处理的信息的基础,仅向被缩小的设备配置信息管理装置提供诸如注册,更新和删除等更新处理的请求 。

    Access control apparatus, information management apparatus, and access control method
    27.
    发明授权
    Access control apparatus, information management apparatus, and access control method 有权
    访问控制装置,信息管理装置和访问控制方法

    公开(公告)号:US08561132B2

    公开(公告)日:2013-10-15

    申请号:US13232392

    申请日:2011-09-14

    IPC分类号: G06F17/00

    摘要: An access control apparatus that controls access to an information management apparatus that stores configuration elements and relationship elements indicating relationships between the configuration elements, includes a storage unit that stores one or more predetermined configuration elements in association with user information that identifies a user and stores one or more combinations of a type of a configuration element and a type of a relationship element in association with the user information, as an access control rule set for each user, and a determining unit that determines that, when a combination of a type of a configuration element stored in the storage unit in association with user information and a type of a relationship element indicating a relationship between the configuration element and another configuration element is stored in the storage unit in association with the user information, the another configuration element is accessible.

    摘要翻译: 控制对存储配置元素的信息管理装置的访问的访问控制装置,以及指示配置要素之间的关系的关系元素,包括存储与识别用户的用户信息相关联的一个或多个预定配置元素并存储一个 或者更多的配置元素的类型和与用户信息相关联的关系元素的类型的组合,作为为每个用户设置的访问控制规则,以及确定单元,其确定当一种类型的 与用户信息相关联地存储在存储单元中的配置元素和指示配置元素与另一个配置元素之间的关系的关系元素的类型与用户信息相关联地存储在存储单元中,另一个配置元素是可访问的。

    Storage medium storing trouble handling program, and trouble handling apparatus
    28.
    发明授权
    Storage medium storing trouble handling program, and trouble handling apparatus 有权
    存储故障处理程序的存储介质和故障处理设备

    公开(公告)号:US08438179B2

    公开(公告)日:2013-05-07

    申请号:US12491998

    申请日:2009-06-25

    IPC分类号: G06F17/30 G06F7/00

    摘要: A computer-readable portable storage medium storing a trouble handling program for causing a computer to execute a process for knowledgizing past trouble handling cases in information systems, and for recommending handling methods based on trouble handling knowledge obtained by knowledgizing and symptoms of troubles when they occur, including a searching process for obtaining candidates of handling methods for troubles requested to be handled by searching the trouble handling knowledge; a recording process for recording to a storing unit a history of handling methods executed for each symptom as handling history information; a priority assigning process for assigning priorities to the handling method candidates obtained by the searching process, with reference to the handling history information; and a process for returning to a handling request source the handling methods for the troubles requested to be handled after assigning priorities based on priority assignment information obtained by the priority assigning process.

    摘要翻译: 一种存储故障处理程序的计算机可读便携式存储介质,用于使计算机执行用于了解信息系统中的过去故障处理情况的处理,并且基于故障处理推荐处理方法,所述处理方法基于故障处理知识获得的知识和发生的故障症状 包括通过搜索故障处理知识来获得请求处理的麻烦的处理方法的候选者的搜索过程; 记录处理,用于向存储单元记录作为处理历史信息的针对每个症状执行的处理方法的历史; 优先级分配处理,用于根据所述处理历史信息,通过所述搜索处理获得的所述处理方法候选中分配优先级; 以及基于通过优先级分配处理获得的优先级分配信息,在分配优先级之后返回到处理请求源处理请求处理中的问题的处理方法。

    Configuration management system, proxy system, and configuration management method
    29.
    发明申请
    Configuration management system, proxy system, and configuration management method 有权
    配置管理系统,代理系统和配置管理方法

    公开(公告)号:US20110314050A1

    公开(公告)日:2011-12-22

    申请号:US13067736

    申请日:2011-06-22

    IPC分类号: G06F17/30

    CPC分类号: G06F17/30566

    摘要: A configuration management system includes a plurality of MDRs that stores information about resources as configuration items, a FCMDB, a plurality of proxy apparatuses, and a proxy management apparatus, wherein the proxy management apparatus receives configuration items from the MDRs, reconciles the receives configuration items, selects a destination proxy apparatus such that the numbers of configuration items stored in the proxy apparatuses are substantially equal to each other, and sends the reconciled configuration items to the selected proxy apparatus, wherein the proxy apparatuses store configuration items sent from the proxy management apparatus, and wherein the FCMDB receives a query from a client, selects among the plurality of proxy apparatuses a proxy apparatus that stores a configuration item that is to serve as a query result, and receives the configuration item from the selected proxy apparatus.

    摘要翻译: 配置管理系统包括存储关于资源作为配置项的信息的多个MDR,FCMDB,多个代理装置和代理管理装置,其中代理管理装置从MDR接收配置项,将接收配置项 选择目的地代理装置,使得存储在代理装置中的配置项目的数量基本上彼此相等,并且将所调整的配置项发送到所选择的代理装置,其中代理装置存储从代理管理装置发送的配置项 ,并且其中所述FCMDB从客户端接收查询,在所述多个代理设备中选择存储要用作查询结果的配置项的代理设备,并从所选代理设备接收配置项。

    CONFIGURATION MANAGEMENT APPARATUS, CONFIGURATION MANAGEMENT PROGRAM, AND CONFIGURATION MANAGEMENT METHOD
    30.
    发明申请
    CONFIGURATION MANAGEMENT APPARATUS, CONFIGURATION MANAGEMENT PROGRAM, AND CONFIGURATION MANAGEMENT METHOD 审中-公开
    配置管理装置,配置管理程序和配置管理方法

    公开(公告)号:US20110093688A1

    公开(公告)日:2011-04-21

    申请号:US12973546

    申请日:2010-12-20

    IPC分类号: G06F9/00

    CPC分类号: G06F12/0646 G06F16/256

    摘要: A configuration management apparatus that manages, on the basis of data having configuration items and attribute information defining the configuration items, information about the resources includes: an operation execution unit that acquires a processing request that at least includes attribute information and processing information; a processing execution unit that determines for which configuration item the processing request is made and links the configuration item and the processing request; and a delay calculation determination unit, a calculation execution unit and a delay calculation plan unit that perform a process of processing information inside the processing request for the configuration item on the basis of the linking by the processing execution unit at a different timing from a timing when the processing request is acquired by the operation execution unit to get attribute information inside the processing request reflected in the configuration item.

    摘要翻译: 根据具有配置项目的数据和定义配置项目的属性信息,管理有关资源的信息的配置管理装置包括:操作执行单元,其获取至少包括属性信息和处理信息的处理请求; 处理执行单元,确定对哪个配置项进行处理请求,并链接配置项和处理请求; 以及延迟计算确定单元,计算执行单元和延迟计算计划单元,其基于由处理执行单元在与定时相关的不同定时的链接处理处理关于配置项的处理请求内的信息的处理 当由操作执行单元获取处理请求以获得反映在配置项中的处理请求内的属性信息。