公开(公告)号：US09237233B2

公开(公告)日：2016-01-12

申请号：US14565948

申请日：2014-12-10

Applicant: Micro Macro Assets, LLC

Inventor： Senraj Soundar

IPC: H04M3/42 ,  H04M3/00 ,  H04M3/51 ,  H04M3/54 ,  H04M3/523 ,  H04M3/58

CPC classification number: H04M3/5158 ,  H04M3/5183 ,  H04M3/523 ,  H04M3/54 ,  H04M3/58 ,  H04M2201/14 ,  H04M2201/38 ,  H04M2203/357 ,  H04M2203/404

Abstract: A system for handling call transfer contains a talker computer for providing a batch notification that enables a central data server to identify a batch of one or more customer records for calling, a central data server for receiving the batch notification that enables the central data server to identify the batch of one or more customer record, and a dialing agent computer for providing a connected notification that a customer that has been called has been connected, referred to herein as a connected customer, via a call, wherein a customer record of the connected customer is associated with the batch, wherein the central data server provides an identify notification and the talker computer receives the identify notification that enables the talker computer to distinguish the connected customer record, wherein the connected customer record is associated with the batch.

公开(公告)号：US20150104000A1

公开(公告)日：2015-04-16

申请号：US14565948

申请日：2014-12-10

Applicant: Micro Macro Assets, LLC

Inventor： Senraj Soundar

IPC: H04M3/51

CPC classification number: H04M3/5158 ,  H04M3/5183 ,  H04M3/523 ,  H04M3/54 ,  H04M3/58 ,  H04M2201/14 ,  H04M2201/38 ,  H04M2203/357 ,  H04M2203/404

Abstract: A system for handling call transfer contains a talker computer for providing a batch notification that enables a central data server to identify a batch of one or more customer records for calling, a central data server for receiving the batch notification that enables the central data server to identify the batch of one or more customer record, and a dialing agent computer for providing a connected notification that a customer that has been called has been connected, referred to herein as a connected customer, via a call, wherein a customer record of the connected customer is associated with the batch, wherein the central data server provides an identify notification and the talker computer receives the identify notification that enables the talker computer to distinguish the connected customer record, wherein the connected customer record is associated with the batch.

Abstract translation: 用于处理呼叫转移的系统包括用于提供批处理通知的讲话者计算机，其使得中央数据服务器能够识别用于呼叫的一个或多个客户记录的批次，用于接收批处理通知的中央数据服务器，其使中央数据服务器能够 识别一个或多个客户记录的批次;以及拨号代理计算机，用于通过呼叫提供已经被呼叫的已经被呼叫的客户已经被连接（在此被称为连接的客户）的连接的通知，其中所连接的客户记录 客户与批次相关联，其中中央数据服务器提供识别通知，并且讲话者计算机接收使得讲话者计算机能够区分所连接的客户记录的识别通知，其中连接的客户记录与该批次相关联。