Apparatus and Method For Obtaining Emergency Data and Providing A Map View

    公开(公告)号:US20240430983A1

    公开(公告)日:2024-12-26

    申请号:US18440899

    申请日:2024-02-13

    Applicant: RapidSOS, Inc.

    Abstract: A cloud-based emergency data management system with emergency response logic that has a network component operative to connect to a PSAP (public safety access point) via a local area network connection to the PSAP and to support at least one local connection to a PSAP network entity of the PSAP, and further operative to maintain an Internet Protocol (IP) connection to a cloud-based server; and a processor, operatively coupled to the network component and that is operative to receive voice-over-internet-protocol (VOIP) emergency call data via the local connection to the PSAP network entity. The cloud-based server is operative to: maintain the IP connection with the emergency response logic; and provide a cloud-based application instance to a PSAP workstation via a browser executing on the PSAP workstation; and provide the VoIP emergency call data within a map view of a graphical user interface.

    METHOD AND SYSTEM FOR EMERGENCY CALL MANAGEMENT

    公开(公告)号:US20220264274A1

    公开(公告)日:2022-08-18

    申请号:US17448817

    申请日:2021-09-24

    Applicant: RapidSOS, Inc.

    Abstract: A system and method for generating and transmitting emergency messages and for maintaining real-time emergency communications sessions between users and emergency dispatch centers. A system receives data transmitted from a user device and constructs an emergency message related to a specific type of emergency scenario as well as the location, meta-data and background information of the user. The generated emergency message is transmitted via a communications network and delivered to an appropriate emergency dispatch center. The method enables the user to deliver a detailed request for help regardless of his or her location or, in another instance, delivers the basic emergency response related information for the user. The generated emergency message is universally compatible with emergency communications center infrastructure so long as the communications centers possess basic voice call equipment.

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