公开(公告)号：US07475150B2

公开(公告)日：2009-01-06

申请号：US10935035

申请日：2004-09-07

申请人： Genady Grabarnik ,  Sheng Ma ,  Abdolreza Salahshour ,  Balan Subramanian

发明人： Genady Grabarnik ,  Sheng Ma ,  Abdolreza Salahshour ,  Balan Subramanian

IPC分类号： G06F15/16 ,  G06F15/173 ,  G06F9/54

CPC分类号： G06F11/0769 ,  G06F11/0709 ,  G06F11/3006 ,  G06F11/3068 ,  H04L41/06 ,  H04L41/16

摘要： Methods, systems, and computer program products for generating a common event format representation of information from a plurality of messages include parsing a rule associated with a current message to determine if a property of a common event format representation for the current message is to be populated with a property value from a previous message. If the rule specifies to obtain the property value from the previous message, the property value is obtained from the previous message and the common event format representation for the current message is populated with the obtained property value from the previous message. The property value may be obtained by generating a computed key based on properties of the current message that are common to the previous message, and identifying the previous message based on the key of the current message. The rule associated with the current message may also be parsed to determine if the property of the common event format representation for the current message is to be populated with a property value determined by specified code. If the rule specifies to obtain the property value using the specified code, the property value is obtained using the specified code and the common event format representation for the current message is populated with the obtained property value obtained using the specified code.

摘要翻译： 用于从多个消息生成信息的公共事件格式表示的方法，系统和计算机程序产品包括解析与当前消息相关联的规则，以确定是否要填充当前消息的公共事件格式表示的属性 具有来自先前消息的属性值。 如果规则指定从先前消息获取属性值，则从先前的消息获得属性值，并且使用从先前消息获取的属性值填充当前消息的公共事件格式表示。 可以通过基于当前消息的属性生成与先前消息相同的计算密钥并且基于当前消息的密钥来识别先前消息来获得属性值。 还可以解析与当前消息相关联的规则，以确定当前消息的公共事件格式表示的属性是否由用指定代码确定的属性值填充。 如果规则指定使用指定的代码获取属性值，则使用指定的代码获取属性值，并使用获取的使用指定代码获取的属性值填充当前消息的公共事件格式表示。

公开(公告)号：US20080209269A1

公开(公告)日：2008-08-28

申请号：US12115167

申请日：2008-05-05

申请人： Mark A. Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia V. Odintsova ,  Irina Rish

发明人： Mark A. Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia V. Odintsova ,  Irina Rish

IPC分类号： G06F11/30

CPC分类号： H04L43/10 ,  H04L43/12

摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.

摘要翻译： 公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。 在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。 根据先前选择的探针调度的至少一部分来执行一个或多个探针。 当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。 执行一个或多个选择的探针以便诊断潜在的问题。

公开(公告)号：US20050235057A1

公开(公告)日：2005-10-20

申请号：US10826575

申请日：2004-04-16

申请人： Mark Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia Odintsova ,  Irina Rish

发明人： Mark Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia Odintsova ,  Irina Rish

IPC分类号： G06F15/173 ,  H04L12/26

CPC分类号： H04L43/10 ,  H04L43/12

摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.

摘要翻译： 公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。 在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。 根据先前选择的探针调度的至少一部分来执行一个或多个探针。 当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。 执行一个或多个选择的探针以便诊断潜在的问题。

公开(公告)号：US06792456B1

公开(公告)日：2004-09-14

申请号：US09567445

申请日：2000-05-08

申请人： Joseph L. Hellerstein ,  Sheng Ma

发明人： Joseph L. Hellerstein ,  Sheng Ma

IPC分类号： G06F15173

CPC分类号： G06F11/0739 ,  G06F11/0709 ,  G06F11/076 ,  G06F11/079 ,  H04L41/0631 ,  H04L41/0893

摘要： Systems and methods are described for the execution and authoring of policies that use event rates for event management. The first system addresses policy execution. Included in this system are: a controller that provides overall operational control, a grouping engine, a rate detector, and a rate diagnoser. The second system automates the construction of event rate policies based on primary information sources (e.g., topology, inventory). The components of this system include: an authoring user interface, source-specific hierarchy generators, an event group generator and hierarchy builder, and a threshold constructor.

摘要翻译： 描述了用于执行和创作使用事件管理事件率的策略的系统和方法。 第一个系统处理策略执行。 该系统包括：提供总体操作控制的控制器，分组引擎，速率检测器和速率诊断器。 第二个系统基于主要信息源（例如，拓扑，库存）自动构建事件速率策略。 该系统的组件包括：创作用户界面，特定于源的层次结构生成器，事件组生成器和层次结构生成器以及阈值构造函数。

公开(公告)号：US08171130B2

公开(公告)日：2012-05-01

申请号：US12115167

申请日：2008-05-05

申请人： Mark A. Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia V. Odintsova ,  Irina Rish

发明人： Mark A. Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia V. Odintsova ,  Irina Rish

IPC分类号： G06F15/16 ,  G06F15/173 ,  G06F15/177

CPC分类号： H04L43/10 ,  H04L43/12

摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.

摘要翻译： 公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。 在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。 根据先前选择的探针调度的至少一部分来执行一个或多个探针。 当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。 执行一个或多个选择的探针以便诊断潜在的问题。

公开(公告)号：US20110078000A1

公开(公告)日：2011-03-31

申请号：US12889917

申请日：2010-09-24

申请人： Sheng Ma ,  Fan Zhang

发明人： Sheng Ma ,  Fan Zhang

IPC分类号： G06F17/30 ,  G06Q30/00

CPC分类号： G06Q30/02 ,  G06Q30/0242

摘要： Distributing content using one or more content distributors associated with respective content distribution channels is based on an analysis of historical content distribution information and analysis rules. Recommended actions are provided to a content provider along with estimations of predicted results.

摘要翻译： 使用与各个内容分发渠道相关联的一个或多个内容分发者分发内容是基于对历史内容分发信息和分析规则的分析。 向内容提供商提供推荐的操作以及预测结果的估计。

公开(公告)号：US07836451B2

公开(公告)日：2010-11-16

申请号：US11011344

申请日：2004-12-14

申请人： Genady Grabarnik ,  Moon J. Kim ,  Lev Kozakov ,  Sheng Ma

发明人： Genady Grabarnik ,  Moon J. Kim ,  Lev Kozakov ,  Sheng Ma

IPC分类号： G06F9/46 ,  G06F15/177

CPC分类号： G06F9/5083

摘要： Under the present invention, a computer work gradient matrix (hereinafter “matrix”) is developed by applying a set of background loading levels and a set of elemental work increments to a computer system, and then measuring the resource consumption of the computer system based thereon. Task work path(s) are also constructed by applying specific tasks to the computer system at a certain background loading level, and measuring the resource consumption of the computer system over time. Once the matrix and task work path(s) have been provided, they can be used to approximate the resource consumption of the computer system in response to a task applied at any background loading level.

摘要翻译： 在本发明中，通过将一组背景加载级别和一组基本工作增量应用于计算机系统来开发计算机工作梯度矩阵（以下称为“矩阵”），然后基于该方法测量计算机系统的资源消耗 。 任务工作路径也是通过在特定的后台加载级别将特定任务应用到计算机系统，并随时间测量计算机系统的资源消耗来构建的。 一旦提供了矩阵和任务工作路径，它们可用于响应于在任何后台加载级别应用的任务来近似计算机系统的资源消耗。

公开(公告)号：US20080294740A1

公开(公告)日：2008-11-27

申请号：US12134940

申请日：2008-06-06

申请人： Genady Grabarnik ,  Sheng Ma ,  Abdolreza Salahshour ,  Balan Subramanian

发明人： Genady Grabarnik ,  Sheng Ma ,  Abdolreza Salahshour ,  Balan Subramanian

IPC分类号： G06F15/16

CPC分类号： G06F11/0769 ,  G06F11/0709 ,  G06F11/3006 ,  G06F11/3068 ,  H04L41/06 ,  H04L41/16

摘要： Methods, systems, and computer program products for generating a common event format representation of information from a plurality of messages include parsing a rule associated with a current message to determine if a property of a common event format representation for the current message is to be populated with a property value from a previous message. If the rule specifies to obtain the property value from the previous message, the property value is obtained from the previous message and the common event format representation for the current message is populated with the obtained property value from the previous message. The property value may be obtained by generating a computed key based on properties of the current message that are common to the previous message, and identifying the previous message based on the key of the current message. The rule associated with the current message may also be parsed to determine if the property of the common event format representation for the current message is to be populated with a property value determined by specified code. If the rule specifies to obtain the property value using the specified code, the property value is obtained using the specified code and the common event format representation for the current message is populated with the obtained property value obtained using the specified code.

摘要翻译： 用于生成来自多个消息的信息的公共事件格式表示的方法，系统和计算机程序产品包括解析与当前消息相关联的规则，以确定是否要填充当前消息的公共事件格式表示的属性 具有来自先前消息的属性值。 如果规则指定从先前消息获取属性值，则从先前的消息获得属性值，并且使用从先前消息获取的属性值填充当前消息的公共事件格式表示。 可以通过基于当前消息的属性生成与先前消息相同的计算密钥并且基于当前消息的密钥来识别先前消息来获得属性值。 还可以解析与当前消息相关联的规则，以确定当前消息的公共事件格式表示的属性是否由用指定代码确定的属性值填充。 如果规则指定使用指定的代码获取属性值，则使用指定的代码获取属性值，并使用获取的使用指定代码获取的属性值填充当前消息的公共事件格式表示。

公开(公告)号：US20080227066A1

公开(公告)日：2008-09-18

申请号：US11686959

申请日：2007-03-15

申请人： Alina Beygelzimer ,  Mark Brodie ,  Sheng Ma ,  Jonathan Lenchner ,  Irina Rish

发明人： Alina Beygelzimer ,  Mark Brodie ,  Sheng Ma ,  Jonathan Lenchner ,  Irina Rish

IPC分类号： G09B19/00

CPC分类号： G09B7/00

摘要： A method and system for generating problem resolution flowcharts, whereby users do not author flowcharts directly but instead author a dependency matrix of questions and answers related by state or underlying problem cause. After creation of a matrix of questions and answers, a corresponding flowchart is then calculated based on the information in the dependency matrix, and also based on the likelihood of the various problems and their causes. The probabilities of problems and their causes may be estimated or may be calculated from historical data accumulated by use of the flow chart, or some combination of the two. These probabilities are incorporated into the answer cells of the dependency matrix. The resulting flowchart is tested and evaluated, and the results of testing and evaluation are used to make modifications in the matrix of questions and answers. The flowchart is then made available for execution by a problem determination engine, usable by staff at a help center or directly as self-help to a customer over a network. Experience from use of the problem determination engine is accumulated for use in further refinements of the dependency matrix and its probabilities.

摘要翻译： 用于生成问题解决流程图的方法和系统，其中用户不直接创作流程图，而是创建与状态或潜在问题原因相关的问题和答案的依赖矩阵。 在创建了问题和答案矩阵之后，根据依赖矩阵中的信息，并根据各种问题及其原因的可能性，计算出相应的流程图。 问题的可能性及其原因可以估计，或者可以通过使用流程图累积的历史数据或两者的某种组合来计算。 这些概率被并入依赖矩阵的答案单元格中。 得到的流程图进行了测试和评估，测试和评估的结果用于对问题和答案矩阵进行修改。 然后，该流程图可由问题确定引擎执行，可由帮助中心的工作人员使用，或直接作为对网络上的客户的自助。 积累了使用问题确定引擎的经验，用于进一步细化依赖矩阵及其概率。

公开(公告)号：US07389347B2

公开(公告)日：2008-06-17

申请号：US10826575

申请日：2004-04-16

申请人： Mark A. Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia V. Odintsova ,  Irina Rish

发明人： Mark A. Brodie ,  Genady Grabarnik ,  Sheng Ma ,  Natalia V. Odintsova ,  Irina Rish

IPC分类号： G06F15/16 ,  G06F15/173 ,  G06F15/177

CPC分类号： H04L43/10 ,  H04L43/12

摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.

摘要翻译： 公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。 在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。 根据先前选择的探针调度的至少一部分来执行一个或多个探针。 当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。 执行一个或多个选择的探针以便诊断潜在的问题。