公开(公告)号：US09973550B2

公开(公告)日：2018-05-15

申请号：US14483941

申请日：2014-09-11

Applicant: salesforce.com, inc.

Inventor： Kyle Matthew Haskins ,  Lucy Li ,  Rajan Patel ,  Billy Ma ,  Alicia Ong ,  Rachna Singh ,  Lei Wang ,  John Walter Taschek

IPC: G06F3/0481 ,  H04L29/06 ,  G06F17/30 ,  G06Q10/10 ,  H04W4/02 ,  H04W4/20

CPC classification number: H04L65/403 ,  G06F3/04817 ,  G06F17/30424 ,  G06Q10/1093 ,  H04W4/02 ,  H04W4/21

Abstract: Methods and systems are provided for displaying calendared events on a mobile computing device. The method includes: receiving, by the mobile computing device, a meeting invitation including meeting information and an email address; transmitting the email address to a customer relationship management (CRM) database; receiving, by the mobile computing device, contextual information associated with the email address from the CRM database; and displaying, by the mobile computing device, the meeting information and the contextual information.

公开(公告)号：US11281563B2

公开(公告)日：2022-03-22

申请号：US16773946

申请日：2020-01-27

Applicant: salesforce.com, inc.

Inventor： Billy Ma ,  Jiten Oswal

IPC: G06F11/36 ,  G06F3/0484 ,  G06F3/04847

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating actionable insights for performance of web products in database systems according to one embodiment. In one embodiment and by way of example, a method includes dynamically running simulation of modifications to performance factors associated with a web product, and collecting actionable insights associated with the performance factors based on one or more of cost-benefit ratings of the performance factors, one or more delivery platforms, one or more device types. The method may further include recommending, based on the actionable insights, one or more adjustments to one or more of the performance factors to enhance performance of the web product, and facilitating, based on the recommendations, the one or more adjustments to one or more virtual knobs corresponding to the one or more performance factors to facilitate one or more modifications to one or more metrics to enhance the performance of the web product.

公开(公告)号：US11237889B1

公开(公告)日：2022-02-01

申请号：US17144920

申请日：2021-01-08

Applicant: salesforce.com, inc.

Inventor： Billy Ma

IPC: G06F9/455 ,  G06F8/65 ,  G06F9/54 ,  G06F16/22

Abstract: An infrastructure management system automatically determines a configuration of infrastructure services for the execution of applications that best satisfies predefined target criteria based on receiving annotated application programming interface (API) schemas associated with the applications. The system extracts information from customized annotations in a received API schema, sets up an API gateway with an existing configuration of infrastructure services, and logs requests received at this existing configuration via the gateway. The system generates a set of alternate configurations based on the extracted information, simulates execution of a set of logged requests to determine a set of valid configurations, and subsequently selects a new configuration that satisfies threshold predefined target criteria. The system may update the existing configuration to the new configuration without interrupting application services.

公开(公告)号：US20210232552A1

公开(公告)日：2021-07-29

申请号：US16773943

申请日：2020-01-27

Applicant: salesforce.com, inc.

Inventor： Billy Ma ,  JITEN OSWAL

IPC: G06F16/21 ,  G06F17/18 ,  G06F16/953 ,  G06F16/28 ,  G06F16/25 ,  G06Q10/06 ,  G06F3/0484 ,  H04L29/08

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating performance simulation and cost-benefit analysis for performance factors for web products in database systems according to one embodiment. In one embodiment and by way of example, a method includes analyzing statistics associated with performance of delivery of contents associated with a web product, where the contents are delivered using one or more delivery platforms and one or more device types over one or more networks, and computing costs and benefits of adjusting one or more performance factors to enhance performance of the web product based on one or more metrics associated with the delivery platforms and the one or more device types. The method may further include assigning one or more cost-benefit ratings, based on the costs and the benefits, to the one or more performance factors to indicate a cost and a benefit of adjusting each of the one or more performance factors, and facilitating, based on the one or more cost-benefit ratings, adjustments to one or more virtual setting buttons to facilitate one or more modifications to the one or more parameters.

公开(公告)号：US20210232487A1

公开(公告)日：2021-07-29

申请号：US16773946

申请日：2020-01-27

Applicant: salesforce.com, Inc.

Inventor： Billy Ma ,  Jiten Oswal

IPC: G06F11/36 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating actionable insights for performance of web products in database systems according to one embodiment. In one embodiment and by way of example, a method includes dynamically running simulation of modifications to performance factors associated with a web product, and collecting actionable insights associated with the performance factors based on one or more of cost-benefit ratings of the performance factors, one or more delivery platforms, one or more device types. The method may further include recommending, based on the actionable insights, one or more adjustments to one or more of the performance factors to enhance performance of the web product, and facilitating, based on the recommendations, the one or more adjustments to one or more virtual knobs corresponding to the one or more performance factors to facilitate one or more modifications to one or more metrics to enhance the performance of the web product.

公开(公告)号：US10860296B2

公开(公告)日：2020-12-08

申请号：US16264546

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Billy Ma

IPC: G06F8/20 ,  G06F8/65 ,  G06F8/38 ,  G06F9/451

Abstract: Techniques and architectures for managing streamlining validation operations. Tokens to represent at least one of a style characteristic, a script component and a layout element are provided. An update bundle having two or more tokens representing changes from previous versions of corresponding tokens to specify current versions of the tokens, is provided. User interface code is analyzed to determine if the code utilizes the two or more tokens in a manner consistent with the current versions of the tokens. An activity list for tokens in the UI not being used in the manner consistent with the current versions of the tokens is generated.

公开(公告)号：US10423907B2

公开(公告)日：2019-09-24

申请号：US14516941

申请日：2014-10-17

Applicant: salesforce.com, inc.

Inventor： Lei Wang ,  Billy Ma ,  Rajan Patel

IPC: G06Q10/06 ,  G06F16/29

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for displaying work items according to detected user locations, schedules, and other information. For example, a user's location may be detected by a user device, and work items may be selected for display on the user device. The user may be affiliated with a business organization and the work items may identify business records of the business organization that have associated addresses nearby the user's location and that may be accommodated by the user's schedule. Certain priorities can govern which work items are provided. The work items may be organized as cards of an information deck. The user may interact with and share the cards.