Abstract:
A map representing relationships between network nodes is provided, comprising a matrix of points in the map, each point representing a pair of different nodes or collections of nodes coupled to the network, and a value associated with each point, the value indicating a probability that a user connected at one of the nodes or collection of nodes associated with the point will next connect to the other node or collection of nodes associated with the point.
Abstract:
A system for generating usage statistics for a communications routing system from data generated at routing points and at end points of the system has a processor having access to the communications routing system for analyzing the data and generating the statistics, and a server having access to the processor for rendering the generated statistics into a format for display. The data used to generate the statistics includes routing path information for events routed through the communications routing system and optionally interaction histories recorded at certain routing points and end points in the communications routing system.
Abstract:
Aspects of the present invention relate to improved systems and methods adapted to receive an audio recording from a celebrity, store the audio recording in a digital format, associate authentication information with the audio recording, and communicate the audio recording to an intended recipient via an Internet service.
Abstract:
A search service includes a network-connected server, a data repository coupled to the first server, and software resident in the data repository and executing on the first server. The service, through the software, presents an interactive interface to a user, determines, through iterative interaction with the user a purpose for a search, develops search criteria for the search, enters the criteria to one or more standard search engines accessible through the network, and collects results of the search on behalf of the user.
Abstract:
A search service includes a network-connected server, a data repository coupled to the first server, and software resident in the data repository and executing on the first server. The service, through the software, presents an interactive interface to a user, determines, through iterative interaction with the user a purpose for a search, develops search criteria for the search, enters the criteria to one or more standard search engines accessible through the network, and collects results of the search on behalf of the user.
Abstract:
A service includes a server executing software from a digital memory media, information stored in a data repository and accessible to the server regarding products offered for sale at least one physical retail establishment, and a mobile communication appliance carried and utilized by a customer within the premises of the physical retail establishment and coupled to the server for communication. Information services regarding products displayed for sale are provided to the customer through the appliance within the physical retail establishment.
Abstract:
In a first enterprise joined in a distributed, federated network of second enterprises, a system is provided for managing data flow between enterprises, the system including a data management server in the first enterprise having access to sets of rules for managing data flow to and from the first enterprise, a first data interface in the first enterprise dedicated to data transfer to a paired second dedicated data interface at a neighboring second enterprise in the federation, wherein the first data interface manages data sent to the second interface and/or data incoming from the second interface according to the sets of rules for managing data flow.
Abstract:
A system for assembling a business process or a portion thereof includes a rules base containing executable rules and defined business process elements, a workflow orchestration engine, and at least one interface available to a process beneficiary. Information known about and or provided by a process beneficiary interacting with the at least one interface is used to execute one or more of the rules causing assembly of a new business process or a portion thereof according to workflow orchestration rules the new or modified process directing servicing of the process beneficiary accordingly.
Abstract:
A method for enhancing connect probability in outbound calling comprises steps of (a) collecting presence data related to web activity over time for a plurality of persons and storing the presence data for each person associated with at least one contact address for the person; (b) selecting a person or address for an outbound call; and (c) consulting the stored presence data, and upon finding presence data associated with the person or address selected, considering the presence data in making the call.
Abstract:
A computer implemented method for returning relevant nodes in a network search has steps for (a) creating a behavioral network graph having points relating pairs of network nodes with values at the points indicating probability that a user connected at one node of the pair will transition next to the other node of the pair; (b) determining node clusters based on relatively high probability of transition between nodes in the cluster; (c) entering search criteria for finding nodes, and noting and returning nodes that satisfy the search criteria; and (d) returning in addition nodes in one or more clusters associated with one or more nodes that satisfy the search criteria.