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91 条记录 (耗时 0.033 秒)

    INFORMATION PROCESSING APPARATUS
    34.
    发明申请
    INFORMATION PROCESSING APPARATUS 失效
    信息处理装置

    公开(公告)号：US20090228506A1

    公开(公告)日：2009-09-10

    申请号：US12397927

    申请日：2009-03-04

    申请人： Yuji Wada ,  Akira Katsuno ,  Yasuhide Matsumoto ,  Masazumi Matsubara ,  Kuniaki Shimada ,  Yukihiro Watanabe

    发明人： Yuji Wada ,  Akira Katsuno ,  Yasuhide Matsumoto ,  Masazumi Matsubara ,  Kuniaki Shimada ,  Yukihiro Watanabe

    IPC分类号： G06F17/30

    CPC分类号： H04L41/0873 ,  G06F17/30286 ,  H04L41/024 ,  H04L41/0836 ,  H04L41/0853

    摘要： An information processing apparatus for managing attribute information as to resources constituting a system includes an acquisition unit which obtains a plurality of attribute information as to the same resources, a degree of reliability calculation unit which calculates, when a contradiction exists between the plurality of attribute information obtained by the acquisition unit, a degree of reliability as to each of the plurality of attribute information, and an attribute information determination unit which sets the attribute information, which has the highest degree of reliability calculated by the degree of reliability calculation unit, as attribute information as to the resources.

    摘要翻译： 用于管理构成系统的资源的属性信息的信息处理装置包括：获取单元，其获得关于相同资源的多个属性信息;可靠度计算单元，当所述多个属性信息之间存在矛盾时， 由所述获取单元获得的所述多个属性信息中的每一个的可靠度，以及属性信息确定单元，其将由所述可靠度计算单元计算出的具有最高可靠度的属性信息设置为属性 信息资源。

    System, method and computer readable storage medium for troubleshooting
    36.
    发明授权
    System, method and computer readable storage medium for troubleshooting 失效
    用于故障排除的系统，方法和计算机可读存储介质

    公开(公告)号：US08171344B2

    公开(公告)日：2012-05-01

    申请号：US12892067

    申请日：2010-09-28

    申请人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Kuniaki Shimada ,  Yuji Wada ,  Masazumi Matsubara

    发明人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Kuniaki Shimada ,  Yuji Wada ,  Masazumi Matsubara

    IPC分类号： G06F11/00

    CPC分类号： G06F11/2257

    摘要： A troubleshooting system that receivesing as input one or more symptom(s) of trouble of an IT system and outputting a remedy for the symptom, the troubleshooting system including: a first data base to collecting configuration information of the IT system, a second data base to collecting incidents of trouble including symptoms of trouble and remedies for dealing with the symptoms, a first storage unit to deriveing and storeing configuration information of incidents of trouble from the first data base and the second data base using the configuration information as a key, a configuration information similarity degree calculation unit to calculating similarity degrees between input configuration information of the IT system experiencing trouble and configuration information of the incidents of trouble, and an output unit to presenting a remedy for the IT system experiencing the trouble together with the similarity degree.

    摘要翻译： 一种故障排除系统，其作为输入一个或多个IT系统的一个或多个故障症状并输出所述症状的补救措施，所述故障排除系统包括：用于收集IT系统的配置信息的第一数据库，第二数据库 收集麻烦症状的处理事故和处理症状的补救措施;第一存储单元，使用配置信息作为密钥从第一数据库和第二数据库中导出并存储故障事件的配置信息; 配置信息相似度计算单元，用于计算遇到故障的IT系统的输入配置信息与故障事件的配置信息之间的相似度;以及输出单元，用于向出现故障的IT系统以及相似度呈现补救措施。

    SYSTEM, METHOD AND COMPUTER READABLE STORAGE MEDIUM FOR TROUBLESHOOTING
    37.
    发明申请
    SYSTEM, METHOD AND COMPUTER READABLE STORAGE MEDIUM FOR TROUBLESHOOTING 失效
    系统，方法和计算机可读存储介质的故障排除

    公开(公告)号：US20110016355A1

    公开(公告)日：2011-01-20

    申请号：US12892067

    申请日：2010-09-28

    申请人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Kuniaki Shimada ,  Yuji Wada ,  Masazumi Matsubara

    发明人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Kuniaki Shimada ,  Yuji Wada ,  Masazumi Matsubara

    IPC分类号： G06F11/07

    CPC分类号： G06F11/2257

    摘要： A troubleshooting system that receivesing as input one or more symptom(s) of trouble of an IT system and outputting a remedy for the symptom, the troubleshooting system including: a first data base to collecting configuration information of the IT system, a second data base to collecting incidents of trouble including symptoms of trouble and remedies for dealing with the symptoms, a first storage unit to deriveing and storing configuration information of incidents of trouble from the first data base and the second data base using the configuration information as a key, a configuration information similarity degree calculation unit to calculating similarity degrees between input configuration information of the IT system experiencing trouble and configuration information of the incidents of trouble, and an output unit to presenting a remedy for the IT system experiencing the trouble together with the similarity degree.

    摘要翻译： 一种故障排除系统，其作为输入一个或多个IT系统的一个或多个故障症状并输出所述症状的补救措施，所述故障排除系统包括：用于收集IT系统的配置信息的第一数据库，第二数据库 收集麻烦症状的处理事故和处理症状的补救措施的第一存储单元，使用配置信息作为关键字从第一数据库和第二数据库导出和存储故障事件的配置信息的第一存储单元， 配置信息相似度计算单元，用于计算遇到故障的IT系统的输入配置信息与故障事件的配置信息之间的相似度;以及输出单元，用于向出现故障的IT系统以及相似度呈现补救措施。

    Trouble pattern creating program and trouble pattern creating apparatus
    38.
    发明授权
    Trouble pattern creating program and trouble pattern creating apparatus 失效
    故障模式创建程序和故障模式创建设备

    公开(公告)号：US08751417B2

    公开(公告)日：2014-06-10

    申请号：US13029931

    申请日：2011-02-17

    申请人： Yukihiro Watanabe ,  Masazumi Matsubara ,  Atsuji Sekiguchi ,  Yuji Wada ,  Yasuhide Matsumoto

    发明人： Yukihiro Watanabe ,  Masazumi Matsubara ,  Atsuji Sekiguchi ,  Yuji Wada ,  Yasuhide Matsumoto

    IPC分类号： G06F15/18

    CPC分类号： G06F11/0751 ,  G06F11/0709

    摘要： A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs.

    摘要翻译： 计算机可读的非暂时介质已经存储有故障模式创建程序。 该程序使计算机执行以下操作：（a）从具有多个配置项的信息系统输出并在预定时间段内输出的多个日志消息中提取出输出日志消息的配置项 ; （b）计算在（a）提取中提取的配置项之间的关系程度; （c）以日志信息输出的次数来执行对信息系统中的故障发生次数的速率的学习，通过对应于在（b）中计算出的关系度的次数执行学习 ）计算; 以及（d）根据（c）执行中的学习的结果创建在发生故障时输出的故障模式消息。

    Common trouble case data generating method and non-transitory computer-readable medium storing common trouble case data generating program
    39.
    发明授权
    Common trouble case data generating method and non-transitory computer-readable medium storing common trouble case data generating program 失效
    常见的故障案例数据生成方法和存储常见故障案例数据生成程序的非暂时性计算机可读介质

    公开(公告)号：US08700954B2

    公开(公告)日：2014-04-15

    申请号：US13011148

    申请日：2011-01-21

    申请人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Atsuji Sekiguchi ,  Yuji Wada ,  Masazumi Matsubara ,  Shinji Kikuchi

    发明人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Atsuji Sekiguchi ,  Yuji Wada ,  Masazumi Matsubara ,  Shinji Kikuchi

    IPC分类号： G06F11/00

    CPC分类号： G06F11/079 ,  G06F11/0709

    摘要： A method of generating common trouble case data for managing a plurality of systems. The method includes (a) obtaining first identifiers of actual system components and a second identifier of a template from a system data storage unit, (b) obtaining third identifiers of definitional system components from a template data storage unit on the basis of the second identifier, (c) selecting, by a computer, a first identifier subset among the first identifiers on the basis of the third identifiers, and (d) selecting, by the computer, a first trouble case data subset among a plurality of first trouble case data pieces on the basis of the first identifier subset to generate the common trouble case data. In the above (c), the first identifiers of the first identifier subset are identical to the third identifiers. In the above (d), the first trouble case data subset includes the first identifier subset.

    摘要翻译： 一种产生用于管理多个系统的常见故障情况数据的方法。 该方法包括：（a）从系统数据存储单元获取实际系统组件的第一标识符和模板的第二标识符，（b）基于第二标识符从模板数据存储单元获取定义系统组件的第三标识符 （c）由计算机根据第三标识符选择第一标识符中的第一标识符子集，以及（d）由计算机选择多个第一故障案例数据中的第一故障案例数据子集 在第一标识符子集的基础上生成片段以产生常见的故障情况数据。 在上述（c）中，第一标识符子集的第一标识符与第三标识符相同。 在上述（d）中，第一故障情况数据子集包括第一标识符子集。

    Computer product, information processing apparatus, and information processing method
    40.
    发明授权
    Computer product, information processing apparatus, and information processing method 有权
    计算机产品，信息处理设备和信息处理方法

    公开(公告)号：US08694481B2

    公开(公告)日：2014-04-08

    申请号：US13343058

    申请日：2012-01-04

    申请人： Shinya Kitajima ,  Masazumi Matsubara ,  Atsuji Sekiguchi ,  Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Yuji Wada

    发明人： Shinya Kitajima ,  Masazumi Matsubara ,  Atsuji Sekiguchi ,  Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Yuji Wada

    IPC分类号： G06F17/30

    CPC分类号： H04L41/085 ,  H04L41/024

    摘要： A computer-readable medium stores therein an information processing program that causes a computer to execute a process. The process includes referring to relationship property information records that are stored in a storage device and indicate the type of each relationship property between configuration elements in a system and calculating a total count of configuration elements having a predetermined relationship property with a first configuration element, or a total count of relationship property information records having a predetermined relationship property, among relationship property information records concerning the first configuration element; executing conditional determination concerning the number of configuration elements having the predetermined relationship property with the first configuration element, among the calculated total count of configuration elements or the calculated total count of relationship property information records; and outputting a result of the determination.

    摘要翻译： 计算机可读介质中存储有使计算机执行处理的信息处理程序。 该处理包括参考存储在存储装置中的关系属性信息记录，并指示系统中的配置元素之间的每个关系属性的类型，并计算与第一配置元素具有预定关系属性的配置元素的总数，或 关于第一配置元素的关系属性信息记录中具有预定关系属性的关系属性信息记录的总计数; 计算出配置要素总计数或所计算出的关系属性信息记录总计数的关于具有与第一配置元素具有预定关系属性的配置元素的数量的条件确定; 并输出确定的结果。